Newgen recognised as 'Niche Player' in 2025 Gartner quadrant
Newgen Software has been named a 'Niche Player' in the 2025 Gartner Magic Quadrant for Business Orchestration and Automation Technologies.
The Gartner Magic Quadrant evaluated 20 global vendors in the business orchestration and automation sector to help decision makers identify suitable platforms for enterprise process automation. Business Orchestration and Automation Technologies (BOAT), as defined by Gartner, is a comprehensive software platform that enables enterprise-wide automation by providing capabilities such as process orchestration, enterprise connectivity, low-code development, and agent-based automation.
Industry recognition
The report's assessment of Newgen Software highlights both its ability to execute and the completeness of its vision in the area of business automation. Newgen's placement as a 'Niche Player' reflects its particular strengths and market approach among the 20 companies selected for inclusion in the Magic Quadrant.
Runki Goswami, CMO at Newgen Software, said:
"We're thrilled to be recognised in the Gartner Magic Quadrant for Business Orchestration and Automation Technologies. To us, this recognition underscores our commitment to delivering a unified automation platform that empowers enterprises to orchestrate complex workflows, accelerate innovation, and unlock new opportunities in the AI-first era."
NewgenONE, the company's main platform, features AI-enabled capabilities that bring together process orchestration, content intelligence, low-code application development, and automation. According to the company, these functions allow enterprises to build agile and scalable digital ecosystems. The platform is designed to address document-centric workflows, advanced case management, and seamless integration with both legacy and modern systems. This makes it suitable for organisations operating in highly regulated sectors including banking, insurance, government, and healthcare.
Core strengths
Newgen stated that its recognition in the quadrant results from its core capability to unify content management, case management, and automation within a single platform. The ability to offer comprehensive process management and automation is a key differentiator for businesses operating in environments with strict regulatory requirements and the need for streamlined document handling.
The company's ongoing investment in artificial intelligence and agentic automation is a key focus area. These developments aim to enable customers to automate complex, document-heavy processes at scale while adhering to compliance requirements and supporting operational performance.
The Gartner Magic Quadrant is widely regarded by many in the industry as a benchmark for technology buyers. The evaluation encompasses multiple dimensions, including vision, execution, and the specific capabilities of each vendor's software solutions.
Newgen Software's response to the recognition emphasises the company's strategic aim to address enterprise automation needs in the context of rapidly evolving business environments, particularly with the increasing adoption of artificial intelligence technologies across industries.
The Magic Quadrant report is prepared and published by Gartner's research team, drawing on the company's proprietary assessment methodologies. Its purpose is to provide insights and context for businesses evaluating process automation and orchestration platforms for possible adoption or deployment.
Gartner's report outlines that business orchestration and automation platforms, such as those supplied by Newgen, play a role in supporting organisations that require the integration of workflows, document management, and scalable automation. This technology is considered relevant for sectors confronting large volumes of unstructured data and compliance obligations.
