Business communications stories - Page 2
Zoom & Mitel launch hybrid communications solution
Thu, 6th Mar 2025
#
uc
#
ai
#
hybrid & remote work
Zoom and Mitel have unveiled a new hybrid communication solution that merges Zoom's collaboration features with Mitel's telephony systems, catering to enterprises' evolving needs.
8x8 sees 60% growth in new product sales for FY25 Q2
Wed, 27th Nov 2024
#
uc
#
digital transformation
#
cx
8x8 has reported over 60% year-on-year growth in new product sales, attributed to the rising demand for its AI-powered customer experience solutions.
Mitel launches AI-powered platform for enhanced CX management
Tue, 19th Nov 2024
#
hybrid cloud
#
data analytics
#
digital transformation
Mitel has launched its AI-powered customer experience platform, Mitel CX, to help organisations enhance engagement and meet rising consumer expectations.
Mitel & Talkative enhance AI capabilities in call centres
Fri, 15th Nov 2024
#
cx
#
martech
#
omnichannel
Mitel has partnered with Talkative to enhance its contact centre solutions through AI, aiming to improve customer interactions and operational efficiency.
Mitel recognises global partners at annual Next Awards 2024
Fri, 31st May 2024
#
uc
#
collaboration
#
mitel
Mitel announces the winners of its 2024 Mitel Next Awards, honouring global partners for excellence in growth, innovation, and customer service.
Alcatel-Lucent Enterprise launches Purple on Demand in Asia Pacific
Thu, 25th Apr 2024
#
digital transformation
#
alcatel-lucent enterprise
#
business communications
Alcatel-Lucent Enterprise unveils Purple on Demand, a subscription-based communication product for APAC businesses.
New phishing method exploiting the Genial.ly platform
Tue, 12th Dec 2023
#
ai
#
email
#
business communications
Check Point Harmony Email researchers expose a new phishing tactic dubbed 'Business Compromise 3.0' exploiting Genial.ly platform.
Squire Technologies launches Mirus, a game-changer in mobile communication
Fri, 27th Oct 2023
#
firewalls
#
breach prevention
#
wechat
Squire Technologies introduces Mirus, an innovative messaging platform set to transform mobile and enterprise communication.