IT Brief India - Technology news for CIOs & IT decision-makers

Business communications stories - Page 2

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Zoom & Mitel launch hybrid communications solution

Thu, 6th Mar 2025
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uc
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ai
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hybrid & remote work
Zoom and Mitel have unveiled a new hybrid communication solution that merges Zoom's collaboration features with Mitel's telephony systems, catering to enterprises' evolving needs.
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8x8 sees 60% growth in new product sales for FY25 Q2

Wed, 27th Nov 2024
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uc
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digital transformation
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cx
8x8 has reported over 60% year-on-year growth in new product sales, attributed to the rising demand for its AI-powered customer experience solutions.
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Mitel launches AI-powered platform for enhanced CX management

Tue, 19th Nov 2024
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hybrid cloud
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data analytics
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digital transformation
Mitel has launched its AI-powered customer experience platform, Mitel CX, to help organisations enhance engagement and meet rising consumer expectations.
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Mitel & Talkative enhance AI capabilities in call centres

Fri, 15th Nov 2024
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cx
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martech
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omnichannel
Mitel has partnered with Talkative to enhance its contact centre solutions through AI, aiming to improve customer interactions and operational efficiency.
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Mitel recognises global partners at annual Next Awards 2024

Fri, 31st May 2024
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uc
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collaboration
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mitel
Mitel announces the winners of its 2024 Mitel Next Awards, honouring global partners for excellence in growth, innovation, and customer service.
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Alcatel-Lucent Enterprise launches Purple on Demand in Asia Pacific

Thu, 25th Apr 2024
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digital transformation
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alcatel-lucent enterprise
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business communications
Alcatel-Lucent Enterprise unveils Purple on Demand, a subscription-based communication product for APAC businesses.
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New phishing method exploiting the Genial.ly platform

Tue, 12th Dec 2023
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ai
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email
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business communications
Check Point Harmony Email researchers expose a new phishing tactic dubbed 'Business Compromise 3.0' exploiting Genial.ly platform.
Mobile

Squire Technologies launches Mirus, a game-changer in mobile communication

Fri, 27th Oct 2023
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firewalls
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breach prevention
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wechat
Squire Technologies introduces Mirus, an innovative messaging platform set to transform mobile and enterprise communication.