Big Data stories - Page 102
Exploding information quantities to the emergence of the term ‘Big Data’ for datasets which can’t be handled by common database and data processing tools. It literally means what it says, but beyond Volume, there are additional characteristics commonly associated with Big Data. These include Velocity – the rate at which the data is generated (and therefore changes) is rapid; and Variety/Variability – multiple data types renders standard tools incapable of handling it. Generally Big Data refers to datasets measured in terabytes, petabytes, or greater. The term can refer to the datasets themselves, as well as techniques for analysis and visualisation.
Analytics and BI: Before and after COVID-19
Tue, 16th Jun 2020
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A Sisense survey reveals that 49% of companies are using data analytics more than before COVID-19, despite 67% facing revenue or customer losses.
Why CX is a 'must-have' and not a 'nice-to-have'
Tue, 16th Jun 2020
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crm
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data analytics
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cx
Strengthening CX drives success: Adobe reveals 40% of CX leaders exceeded 2019 goals, proving investment in customer experience is now essential for businesses.
What is a business without customers? Why CX investment should be a strategic play
Tue, 16th Jun 2020
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crm
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data analytics
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cx
Investing in Customer Experience (CX) can transform customer data into strategic advantages. Adobe's 2019 report shows 40% of CX leaders exceed business goals.
What’s new in the CRM CEC Magic Quadrant
Tue, 16th Jun 2020
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crm
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data analytics
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cx
Vendors added and upgraded, alongside the old reliables in the 2020 Gartner Magic Quadrant for CRM Customer Engagement Center.
SAS and Microsoft form strategic partnership
Tue, 16th Jun 2020
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data analytics
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public cloud
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martech
SAS’ AI and analytics more tightly integrate with Microsoft Azure; Microsoft to bring cloud-based SAS industry solutions to its customers.
Microsoft, Snowflake and Cognizant amongst the big winners at Qlik partner awards
Mon, 15th Jun 2020
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data analytics
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martech
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planning
The annual awards honour achievement and innovation for joint customer success across several different categories.
Strengthening business resilience with an effective data strategy
Mon, 15th Jun 2020
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data analytics
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martech
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planning
Only 35% of execs consider their data strategy sufficient, according to a HBR report by Cloudera. Key barriers include lack of expertise & data silos.
Reach for the low-hanging fruit: How achieving a rapid ROI is becoming a leading AI trend
Wed, 10th Jun 2020
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robots
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data analytics
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planning
Focusing on returns, rather than adopting AI for its own sake, will drive the emergence of rapid AI ROI throughout the rest of 2020.
TIBCO adds support for Microsoft Azure Cognitive Services
Mon, 8th Jun 2020
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data analytics
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public cloud
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martech
TIBCO Software integrates Microsoft Azure Cognitive Services into Spotfire and Data Science, enhancing anomaly detection and root cause analysis.
Snowflake and Salesforce release integrated tools in new phase of partnership
Wed, 3rd Jun 2020
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data analytics
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martech
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cdp
Snowflake and Salesforce unveil new native integrations, enabling seamless data transfer and analysis for joint customers, accelerating digital transformation.
Businesses must understand the link between empathy and personalisation
Mon, 1st Jun 2020
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crm
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uc
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data analytics
A Genesys survey reveals a key relationship between empathy and personalisation in customer service, highlighting gaps where businesses can improve.
New tech startup looks to help lawyers and finance pros
Thu, 28th May 2020
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data analytics
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martech
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planning
StructureFlow debuts, promising to revolutionise legal & financial visual data analysis with speed & collaboration.
NICE inContact integrates Teams, Dynamics into contact centre suite
Thu, 28th May 2020
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crm
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uc
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data analytics
Microsoft Teams is now integrated with NICE inContact CXone, which will allow contact centre agents to collaborate with others in order to close a case faster.
NICE working to certify compliance solution for Microsoft Teams
Wed, 27th May 2020
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uc
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data analytics
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martech
NICE aims to certify its Trading Recording System under Microsoft's Certified for Microsoft Teams program, enhancing compliance for financial services.
Research: Transportation analytics market set to boom
Mon, 25th May 2020
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smart cities
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data analytics
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martech
According to a new report, it is set to hit US$21.8 Billion by 2027 driven by urbanisation, the growth of big data and smart city initiatives.
Five wine-tasting tips that should be applied to network security
Mon, 25th May 2020
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firewalls
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network infrastructure
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data analytics
Applying wine-tasting strategies to network security offers novel insights. Discover five tips to better identify network vulnerabilities and threats.
Modern data integration: A must-have for the data-driven enterprise
Thu, 21st May 2020
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data analytics
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digital transformation
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martech
As enterprises digitise, modern data integration is key. Empowering firms with agility and real-time insights, it transforms data into actionable intelligence.
ThousandEyes makes three senior appointments across Aus
Mon, 18th May 2020
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data analytics
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martech
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planning
The cloud intelligence company has added a principal solutions analyst, and two regional sales managers, in Melbourne and Sydney.
Qualtrics enhances CX insights capabilities
Mon, 18th May 2020
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crm
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data analytics
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cx
CoreXM updates allow businesses to listen and act on the needs of their customers and employees and identify key business drivers.
Report: 63% of APAC customers willing to switch to neobanks
Mon, 18th May 2020
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data analytics
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planning
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financial systems
A new report by IDC and Backbase reveals that 63% of APAC customers are poised to switch to neobanks by 2025, challenging traditional banks.