Zendesk launches directory for verified AI support endpoints
6 minutes agoThe new directory aims to stop AI assistants from routing users to spoofed help desks by verifying brands' official support channels first.
Indian stories
Indian firms push mental health beyond wellness perks
Employers are tying stress to workload and culture, with HR leaders saying flexible shifts and confidential counselling can curb burnout.
5Tattva urges stronger cyber resilience at CIO 500
Enterprise leaders are under pressure to prove cyber spend cuts risk as 5Tattva reports stronger demand for resilience testing and threat intelligence.
eScan hails CIO 500 debate on cyber resilience & AI
CIOs are facing growing pressure to strengthen defences without adding cost or complexity as cloud, hybrid work and AI widen security risks.
Crestron launches Collab Compute in India at InfoComm
Businesses in India can now standardise hybrid meeting rooms with Crestron's new Collab Compute platform, built for Teams and Zoom deployments.
Harness acquires Augment assets to expand AI coding
The deal broadens Harness's AI ambitions, linking coding with testing and deployment so engineers can push merge-ready changes with more oversight.
India leads in passkeys, but phishing & deepfakes rise
Despite leading on passkeys and MFA, Indian firms still face widespread AI phishing and deepfake scams that are undermining daily security practice.
Editor Interviews
Conversations with technology leaders, founders and operators.
Exclusive: Castrol puts data centre experts behind CORE
The shift towards AI-ready liquid cooling is prompting Castrol to target new-build data centres and costly retrofits across Asia Pacific.
This month
Interview: Cloudera says AI agents reshape zero trust
Enterprises must update identity controls as software agents generate more requests and need tightly time-limited access to sensitive systems.
Last month
VAST Data targets AI data sovereignty with DataEnclave
Enterprises and governments could run AI on sensitive data without exposing it, as the technology targets sovereignty rules across APAC.
Last month
UiPath: AI agents force rethink of junior tech roles
Routine junior tasks could soon be handed to AI agents, forcing firms to redeploy early-career staff towards strategic work, UiPath's CEO says.
Last month
Expert Opinions
More opinions →
Designing for data sovereignty: Building architectures that keep control where it belongs
As AI pipelines spread data across jurisdictions, rigid architectures are turning compliance into a costly risk for enterprises.
about 9 hours ago
AI will cost some jobs. Poor change management will cost more
Avoidable job losses could rise if leaders delay role redesign, even as one in four workers globally face some exposure to generative AI.
6 days ago
From Clean to Trusted: Rethinking Healthcare Data Quality
Poor-quality records can still undermine patient matching, interoperability and AI workflows, even as healthcare data volumes keep rising.
6 days ago
Seven Cyber Controls Businesses Can No Longer Afford to Overlook
6 days ago
Charting a secure course to a post-quantum world
6 days ago
Building Infrastructure for an AI World in Motion
7 days ago
Data Deduplication in the Era of Big Data: Challenges and Solutions
8 days ago
Latest News
More news →
Titan Brands cuts backorder risk by linking systems
Potential weekly sales lost to backorders have fallen by USD $640,000 after Titan Brands linked ordering, warehousing and transport systems.
Xero launches Gemini integration for live financial data
Small businesses and accountants can now check live cash flow, invoices and balances in Gemini without switching apps.
Codenotary launches AgentMon Start for small businesses
The cloud-free tool gives smaller firms visibility into AI agent activity, helping them curb hidden token costs and security risks.
Bloomberg launches Enterprise MCP for AI data access
Financial firms can now give AI agents governed access to Bloomberg data, with context that clarifies currency, pricing and timing.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Mike Bishara
Features Editor
Mike has a long history writing about the infrastructure, building, construction and safety industries. These days he covers these topics for our Industrial-focused news sites across Australia and New Zealand.
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
Sofiah Nichole Salivio
News Editor
Sofiah Nichole has balanced a dual passion for technical precision and the written word since 2017. Before diving into the world of Civil Engineering, she spent years navigating school press conferences and contributing to university publications, honing her skills as a versatile staff writer. Outside of her engineering labs, you can find her advocating for student voices and looking for the next great story to tell. She believes that whether you are building a bridge or a news report, the foundation must be rock solid.
Anthony Caruana
Interview Editor
Anthony has been living and breathing technology since he was a child. He has contributed to almost every major technology publication in Australia as well as editing a few along the way. In his spare time, he likes to run, especially on trails, and plays Australian Rules football through the winter.
David Shilovsky
Interview Editor
David joins us from a primarly sports reporting background, but has a keen interest across all facets of technology, especially any Apple product, the latest in OLED televisions and gaming consoles. He brings significant editorial experience to the role, with various digital and print publications on his CV. In his spare time, David enjoys watching or playing sport, playing video games and checking out live music.
Donovan Jackson
Interview Editor
Fascinated by the technology industry after a visit to a Computer Faire in 1998, Donovan Jackson first worked as a public relations consultant for enterprise software and hardware distribution companies in 2000, then as a journalist for IDG-affiliated channel and trade publications, and as a producer of commercial content as an agency owner through the 2000s and 2010s. He has served as ITBrief editor in the last days of the printed magazine, and has a long association with TechDay as a contributor to special projects. Donovan has wide interests spanning technology, philosophy, bicycles, literature, psychology, motorcycles, travel, geography, history, general knowledge, and various combinations of these and other subjects.
Analyst Insights
Industry research and analysis from leading firms.
Airrived named leader in IDC MarketScape for AI SOC
The recognition may boost Airrived's visibility as security teams seek AI tools that can cut alert backlogs without losing human oversight.
Today
Oracle launches Fusion Claw for autonomous business tasks
Businesses can now delegate more complex finance, HR and supply chain work to governed AI, as Oracle expands its agentic software suite to 75 applications.
Yesterday
InfrOS launches tool to adapt cloud infrastructure for AI
AI spending is forcing firms to rethink cloud setups faster, with InfrOS claiming its new tool tests changes before deployment and flags drift.
Yesterday
RSA launches Agent ID for regulated AI agent control
Regulated firms can now track shadow AI as RSA says Agent ID will help banks and public bodies assign owners and approvals to agents.
Yesterday