Huawei & Melia reveal innovative global smart hotel showcase

Huawei and Meliá Hotels International have unveiled a Global Smart Hotel Showcase at the Torre Melina Gran Meliá, focusing on innovations in smart hotel network connectivity and infrastructure.

The initiative aims to accelerate digital-intelligent transformation in the hospitality industry worldwide. Key discussions featured executives including David Shi, Vice President of Huawei's ICT Marketing & Solution Sales Department, and Tomeu Fiol, Global Hotel Technology Director of Meliá Hotels International.

As artificial intelligence and the Internet of Things redefine hospitality, hotels are increasingly focussing on intelligent services, guest-centric experiences, and sustainability, along with the optimisation of Operations and Maintenance (O&M).

The ICT infrastructure transforms from a supporting tool into a core driver of this innovation, with smart check-in systems, cloud-based management platforms, and AI-driven personalised services leading to streamlined operations and sustainability improvements.

Huawei has aligned its Smart Hotel Solution with these industry shifts, emphasising advanced hotel network connectivity and infrastructure. Benefits for hotels include enhanced guest services, improved operational efficiency, and reduced energy consumption.

David Shi stated, "Huawei and Torre Melina Gran Meliá Hotel continuously collaborate to further optimise operations and enhance the guest experience. They have leveraged Huawei's Smart Hotel Solution with innovative IP+POL architecture to build all-scenario smart hotel systems over a high-speed, smart, and eco-friendly network for better guest experience and higher operational efficiency."

"Today, we launch the showcase, which sets a benchmark and example for hotel digital transformation in Europe and even globally."

Tomeu Fiol remarked, "Meliá Hotels International is dedicated to offering guests the ideal blend of modern design and exceptional comfort while redefining their experience through digital innovation."

"The Huawei Smart Hotel Solution we are using at the Torre Melia Gran Meliá Hotel enhances our ability to deliver seamless, intelligent services with greater efficiency while ensuring high-speed, stable, and reliable network coverage throughout our properties."

At the core of Huawei's Smart Hotel Solution are advantages stemming from IP and POL technologies, highlighted by wireless access points with built-in smart antennas for seamless Wi-Fi coverage, optical fibers replacing traditional Ethernet cables for energy savings, and the Huawei iMaster-NCE system, powered by AI models for automated root cause analysis.

Each phase of hotel solution design and system integration necessitates collaboration with partners, and Huawei aims to streamline integration, deployment, and maintenance through its tailored Smart Hotel Solution.

The company's commitment extends towards building a robust ecosystem with global partners, driving business success for hotels.

Meliá Hotels International and Huawei intend to continue their collaboration at Torre Melina Hotel, seeking further optimisation of operations and guest experiences, with the wider adoption of intelligent and sustainable solutions across the sector.