IT Training stories - Page 2
Freshworks launches Freddy AI Agent for streamlined support
Fri, 25th Oct 2024
#
cx
#
martech
#
hcm
Freshworks has launched Freddy AI Agent, an innovative tool that autonomously resolves 45% of customer queries, promising quick, no-code deployment.
Freshworks launches Freddy AI agents for swift deployment
Thu, 24th Oct 2024
#
uc
#
digital transformation
#
cx
Freshworks has launched its Freddy AI Agent, promising rapid, no-code deployment within 30 minutes, aimed at enhancing customer service for midmarket firms.
Lumify Group acquires Wizard Corporate Training to expand portfolio
Tue, 20th Aug 2024
#
microsoft
#
nexacu
#
ddls
Lumify Group has acquired Wizard Corporate Training, expanding its portfolio with 25 new professional development courses to enhance training solutions across Australasia.
Cost of data breach in Australia has grown 32% in 5 years: IBM
Thu, 31st Aug 2023
#
breach prevention
#
cybersecurity
#
ibm
The average cost of a data breach in Australia has grown 32% in the last five years, reaching AU$4.03 million per the 2023 Cost of a Data Breach Report.
Mind your language
Tue, 1st Feb 2011
#
digital entertainment
#
tvnz
#
video
Kiwi firm, Vital English, partners with Cambridge University to revolutionize global English learning through innovative online courses.