Process automation stories - Page 3

DXC to use ServiceNow's agentic AI across its back office first, creating a live blueprint for client offerings as the pair deepen a 17-year partnership.

Westcon Solutions wins Hong Kong and Macau distribution deal to back UiPath partners with services, engineering support and AI automation tools.

CompTIA unveils AI Agent Essentials to help non-technical staff understand autonomous workplace tools and the risks of agentic systems.

Private equity-backed firms use paid AI tools more than most peers, but many still struggle to turn sponsor pressure into practical finance gains.

Gainsight adds MCP support to let customer success teams build AI agents that use live account data to automate retention and renewal work.

Softr unveils AI-native no-code platform that lets non-technical teams build live business apps with permissions, data and workflows from a prompt.

Infobip uses DevDays 2026 to push AI into workflows, training and product design as it marks 20 years and expands its global cloud platform.

AI agents prompt accounting firms to redesign bookkeeping and tax workflows as junior staff tasks are automated and human oversight stays central.

Valencia-based Maisa lands a place among Gartner's four global Set Diamonds as businesses seek auditable AI workers for regulated sectors.

Kestra secures USD $25 million from RTP Global to launch Kestra 2.0, roll out Kestra Cloud and expand in North America and Europe.

Doxis unifies Klippa's AI tools under one brand after acquisition, renaming key products as it ties document processing to wider automation software.

Data analysis and AI literacy emerge as the most sought-after skills as Caseware study finds many accountancy firms unprepared for AI retraining.

Storyblok unveils FlowMotion add-on to automate approvals, localisation and AI-assisted tasks across enterprise content systems.

Boomi gains Leader status in IDC MarketScape's API management assessment as enterprises seek tighter governance for AI-driven and hybrid systems.

Garney deepens Hyland tie-up to unify HR records in SAP SuccessFactors, aiming to cut manual work and bolster automation across its US operations.

Oracle NetSuite rolls out AI Connector Service upgrades with 100-plus finance templates, MCP apps and warehouse access for controlled data use.

Dext adds time-tracking insight to help accountants and bookkeepers spot workload bottlenecks and client-heavy periods on its Advanced plan.

Atturra's Chris Rae says successful automation starts with the happy path, as a new AI platform cuts mining HR compliance workload by 80%.

Law firms in US and Canada face rising admin drag as LEAP research finds AI and automation could unlock profitability through fewer manual tasks.

Dayforce deepens partner ecosystem with Emburse and Docusign integrations to streamline expense management and digital agreements for enterprise customers.