Virtual Assistant stories - Page 2
AI & employee focus to transform customer experience by 2025
Fri, 22nd Nov 2024
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cx
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martech
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genai
As 2025 nears, AI advancements and a focus on employee well-being are set to significantly reshape the customer experience landscape, says Call Design.
Diligent unveils AI suite to enhance risk management for GRC pros
Thu, 13th Jun 2024
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risk & compliance
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genai
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ai
Diligent unveils Diligent AI to enhance risk management for Governance, Risk, and Compliance professionals, integrating AI tools within its One Platform.
Unit4 unveils Smart Automation Services for business efficiency boost
Thu, 28th Mar 2024
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ai
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unit4
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analyst report
Unit4 has launched Smart Automation Services, a series of AI-driven services designed to boost business efficiency and evolve user experience by integrating with their ERP suite, ERPx.
Sage reveals AI-powered assistant for accounting & finance sector
Tue, 5th Mar 2024
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data protection
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encryption
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ai
Sage introduces 'Sage Copilot', an AI-powered virtual assistant aimed at revolutionising productivity and amplifying growth for SMEs in the finance sector.
Cognizant and Microsoft launch AI-powered 'Innovation Assistant'
Thu, 18th Jan 2024
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uc
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genai
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data privacy
Cognizant partners with Microsoft to launch the Innovation Assistant, an AI-powered tool designed to bolster staff innovation and customer-led solutions.
Boomi unveils GenAI tool, Boomi GPT, simplifying automation
Fri, 6th Oct 2023
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digital transformation
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cx
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martech
Boomi has introduced Boomi GPT, its first offering in the Boomi AI suite, promising streamlined integration and automation on the Boomi platform.
61% of customers prefer to speak with chatbots - study
Fri, 21st Jul 2023
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uc
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fintech
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cx
New survey from Boost.ai reveals customers' growing acceptance and preference for chatbots and virtual agents.
Are AI assistants teaching girls to be servants?
Thu, 23rd May 2019
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uc
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martech
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agentic ai
AI assistants with female voices reinforce harmful gender stereotypes, according to a UN study. Biases in tech could widen the digital skills gap for women.
Upper Hutt business is Strictly Savvy about virtual assistants
Mon, 1st Apr 2019
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smb
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virtual assistant
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axis
Upper Hutt's Strictly Savvy leverages technology to provide 70 clients worldwide with virtual assistance, easing the workload for burgeoning businesses.