About Catherine
Catherine Knowles
Journalist
Currently working as a freelance writer and content creator, Catherine has a keen interest in all areas of technology and storytelling in our digital age. Having worked with a number of businesses and people across media, education, publishing and communications, Catherine has a definite respect for common sense, great content and turning ideas into reality.
Stories by Catherine - Page 15
Mitel & Talkative enhance AI capabilities in call centres
Fri, 15th Nov 2024
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cx
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martech
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omnichannel
Mitel has partnered with Talkative to enhance its contact centre solutions through AI, aiming to improve customer interactions and operational efficiency.
Vodafone study: 81% see rising interest in AI, IoT, 5G
Fri, 15th Nov 2024
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uc
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converged infrastructure
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iot
Vodafone's latest study reveals 81% of end-users are increasingly interested in AI, IoT, and 5G, signalling a shift in tech adoption across sectors.
Vanquis Bank adopts SAS Viya on Azure for better analytics
Fri, 15th Nov 2024
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data analytics
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digital transformation
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cx
Vanquis Bank is enhancing its digital strategy by adopting SAS Viya on Microsoft Azure, aiming to improve risk management and compliance efforts.
Live Group unveils Envoku for personalised engagement
Fri, 15th Nov 2024
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martech
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partner programmes
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personalisation
Live Group has unveiled Envoku, an AI-driven platform aimed at revolutionising audience engagement and personalisation for businesses and event organisers.
Pax8 unveils global partner programme for MSP growth
Fri, 15th Nov 2024
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edutech
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smb
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cloud marketplace
Pax8 has launched the Voyager Alliance, a partner programme aimed at supporting managed service providers with tailored benefits and growth opportunities.
Logicalis becomes first global partner for Cisco MXDR
Fri, 15th Nov 2024
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advanced persistent threat protection
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ai
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cybersecurity
Logicalis emerges as Cisco's first global partner to offer Managed XDR, aiming to enhance threat detection with AI-driven automation and global intelligence.
ProGlove launches smart scanner rental for peak season
Fri, 15th Nov 2024
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financial systems
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supply chain & logistics
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scanner
ProGlove launches a flexible rental programme for its MARK smart scanners, aiding warehouse operators during the busy holiday season.
Yuno introduces Smart Routing to streamline payments
Fri, 15th Nov 2024
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devops
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data analytics
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fintech
Yuno has launched Smart Routing, an automated payment solution to optimise processes for merchants, enhancing approval rates and reducing costs.
DataStax unveils AI advancements at RAG++ Sydney event
Fri, 15th Nov 2024
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paas
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iaas
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genai
DataStax is poised to unveil its cutting-edge AI technology at RAG++ Sydney, claiming to enhance RAG application development by 100 times.
Kiwis rush to cryptocurrency trading amid Bitcoin surge
Fri, 15th Nov 2024
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cryptocurrency
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blockchain
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bitcoin
Interest in cryptocurrency trading is surging in New Zealand, with Bitcoin reaching an all-time high of USD $90,000, boosting trading activity significantly.
RealWear acquires Almer Technologies to boost industrial AR
Fri, 15th Nov 2024
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wearables
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digital transformation
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personal computing devices
RealWear has acquired Almer Technologies with backing from TeamViewer, aiming to enhance industrial AR solutions for frontline workers globally.
Apple ships record 4 million smartphones in India Q3 2024
Fri, 15th Nov 2024
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smartphones
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personal computing devices
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apple
Apple has recorded its highest quarterly shipment in India, dispatching 4 million units in Q3 2024, amid a thriving smartphone market.
Rubrik collaborates with Red Hat for OpenShift support
Fri, 15th Nov 2024
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data protection
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hybrid cloud
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open source
Rubrik has announced a collaboration with Red Hat to enhance data security on Rubrik Security Cloud, with support for OpenShift Virtualization launching in early 2025.
Cloudera to acquire Octopai, boosting data management
Fri, 15th Nov 2024
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uc
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hybrid cloud
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data analytics
Cloudera has agreed to acquire Octopai to enhance its data catalog and metadata management, improving data handling for enterprises.
Top telecom trends for 2025: Wi-Fi 7 & 6G lead the way
Thu, 14th Nov 2024
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uc
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digital transformation
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quantum computing
Juniper Research has identified ten key telecommunications trends for 2025, signalling a transformative year for the industry with innovations like Wi-Fi 7 and 6G.
Contact centres in 2025: Balancing AI with human empathy
Thu, 14th Nov 2024
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uc
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cx
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martech
The contact centre industry is poised for transformation in 2025, with a predicted rise in demand for human interaction as consumer preferences shift.
iSANZ Awards honour New Zealand's cybersecurity leaders
Thu, 14th Nov 2024
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advanced persistent threat protection
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risk & compliance
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cybersecurity
The 2024 iSANZ Awards celebrated ten years of cybersecurity excellence in New Zealand, honouring outstanding contributions and innovation in the field.
Red Hat OpenShift AI 2.15 enhances hybrid cloud AI capabilities
Thu, 14th Nov 2024
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hybrid cloud
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open source
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genai
Red Hat has launched OpenShift AI 2.15, enhancing AI scalability and adaptability for enterprises operating in hybrid cloud environments.
Red Hat enhances developer hub with new AI templates
Thu, 14th Nov 2024
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open source
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llms
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ai
Red Hat has unveiled significant updates to its Developer Hub, enhancing support for AI application development for over 20,000 developers since its 2024 launch.
Auror raises AUD $72.6m to tackle retail crime globally
Wed, 13th Nov 2024
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physical security
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woolworths
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auror
Auror has raised AUD $72.6 million in Series C funding to enhance its retail crime-fighting technology and expand into North America and the UK.