AMSYS adopts Conifers platform to scale security services growth
AMSYS Innovative Solutions has selected the Conifers CognitiveSOC platform to facilitate the scaling of its managed security operations centre (SOC) business and support the expansion of its security service offerings.
The selection of Conifers follows AMSYS's examination of its requirements to manage rising security threats efficiently and to expand its capacity without increasing personnel headcount. AMSYS, a provider with over two decades of expertise in artificial intelligence and cyber security solutions, cited improved efficiency and investigation quality as key reasons for the decision.
Addressing security incident complexity
Conifers' CognitiveSOC platform is engineered to assist managed security service providers (MSSPs) in managing complex, multi-tier security incidents. It provides continuous adaptation to client-specific information and profiles, enabling security teams to deliver context-rich investigations at scale.
Shemon Bar-Tal, President of Global Services at AMSYS, described the impact of Conifers on AMSYS's operations and customer service delivery.
"Conifers clearly understands what we need to scale, especially in the face of increasingly sophisticated threats. The platform's ability to continuously adapt to each of our clients' specific information and profile and deliver high-quality investigations to meet this demand is a game-changer. Our SOC is more effective and efficient in terms of alert coverage and throughput, and our resources are freed up to enable us to expand our offerings."
The CognitiveSOC platform has been developed with features that facilitate tenant management and multi-tenancy, including seamless integration with diverse technology stacks. This structure enables service providers like AMSYS to manage operations for multiple clients centrally and expand without operational friction.
Strategic dashboards provided as part of the Conifers offering deliver insights tailored to each customer's environment, supporting SOC teams to translate security events into actionable outcomes.
Business growth without added headcount
AMSYS cited the ability to increase service throughput and expand customer offerings as direct benefits of the CognitiveSOC deployment, advancing the goal of maintaining high standards of alert coverage and investigation depth while controlling operational costs.
The approach supports MSSPs in addressing growing client demands for rapid and detailed incident investigations as the threat landscape increases in complexity, without proportionally expanding staff numbers.
Supplier perspective
Tom Findling, Co-Founder and Chief Executive Officer of Conifers, commented on AMSYS's adoption of the platform and its anticipated impact.
"In addition to enabling SOCs across the board to be more effective and efficient with our patent-pending AI SOC agents technology, we also designed the CognitiveSOC to include features and capabilities to enable service providers to grow their business and margins without having to compromise on alert coverage and investigation quality. AMSYS recognised what they needed to do to modernise their SOC and that we are the right partner to help them do this. We're thrilled to have them join our growing community of customers."
With the CognitiveSOC platform, service providers are expected to benefit from increased proactivity, wider incident coverage, reduced response times, and the ability to redirect skilled resources to higher-value activities.
AMSYS's move towards the Conifers solution is emblematic of a wider industry impetus favouring automation and contextual intelligence in managed security services, as providers look to handle larger volumes of incidents and expanded client portfolios efficiently.
Conifers and AMSYS both highlighted the alignment of the platform's technical capabilities with the requirements of service providers operating in an evolving threat environment defined by sophisticated attacks and the need for rapid response.
