Chatbots stories - Page 7
Snowflake unveils AI advancements for enterprise efficiency
Fri, 15th Nov 2024
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digital transformation
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hyperscale
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martech
Snowflake has unveiled AI advancements aimed at enhancing enterprise data processing, enabling rapid deployment of trusted conversational applications.
Red Hat enhances developer hub with new AI templates
Thu, 14th Nov 2024
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open source
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llms
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ai
Red Hat has unveiled significant updates to its Developer Hub, enhancing support for AI application development for over 20,000 developers since its 2024 launch.
Salesforce unveils Agentforce to revolutionise AI agents
Tue, 5th Nov 2024
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cx
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martech
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cdp
Salesforce has unveiled Agentforce, a groundbreaking AI platform enabling businesses to deploy autonomous agents for enhanced efficiency and customer satisfaction.
Nearly half find AI helpful for customer service: study
Fri, 1st Nov 2024
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digital transformation
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cx
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martech
Nearly half of consumers find AI chatbots helpful for customer service, with 48% noting improved experiences, a new study reveals.
Mitel unveils AI-powered communication analysis solution
Fri, 11th Oct 2024
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cx
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martech
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genai
Mitel has launched its AI-driven Mitel Interaction Recording Insights AI, aimed at automating communication analysis and enhancing business insights globally.
Adobe forecasts USD $240.8 billion in U.S. holiday online sales
Thu, 26th Sep 2024
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gaming
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martech
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digital entertainment
Adobe's 2024 holiday forecast predicts U.S. online sales to hit USD $240.8 billion, driven by Cyber Week, mobile shopping, and social media influences.
Titans of Tech - Kip Compton of Fastly
Mon, 16th Sep 2024
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edge computing
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llms
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agentic ai
Kip Compton, Fastly's CPO since January 2023, is leveraging his extensive tech background to innovate and expand the edge cloud provider's market reach.
ControlUp named leader in digital employee experience tools
Thu, 29th Aug 2024
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uc
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agentic ai
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productivity
ControlUp has been named a Leader in Gartner's first Magic Quadrant for Digital Employee Experience Tools, highlighting its innovation and market influence.
CrowdStrike & NVIDIA join forces to secure generative AI
Thu, 29th Aug 2024
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ai security
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genai
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ai
CrowdStrike and NVIDIA have teamed up to bolster security in generative AI, focusing on secure development of enterprise-grade applications using NVIDIA NIM Agent Blueprints.
Major security flaw found in NHS chatbot service by Tenable
Thu, 22nd Aug 2024
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cloud security
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healthtech
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agentic ai
Tenable warns of a high-severity flaw in Microsoft's Azure Health Bot Service, risking NHS patient data with potential for widespread access and control by hackers.
Kore.ai launches XO Express platform for AI chatbots & centres
Fri, 2nd Aug 2024
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uc
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genai
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ai
Kore.ai has launched XO Express, enabling businesses to build AI chatbots and contact centres without technical expertise, making advanced AI accessible to all.
From cybersecurity, to personalisation and AI: How are retailers investing in new FY?
Wed, 31st Jul 2024
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data protection
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cx
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martech
Retailers are gearing up for the new financial year with increased investments in cyber security, personalisation, and artificial intelligence to boost growth.
Salesforce unveils fully autonomous AI customer service agent
Wed, 24th Jul 2024
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crm
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cx
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martech
Salesforce launches Einstein Service Agent, its first fully autonomous AI customer service agent, promising faster, precise resolutions and seamless human handovers.
ADLINK unveils AI Edge Server MEC-AI7400 for smart manufacturing
Wed, 17th Jul 2024
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uc
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semiconductors
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manufacturing
ADLINK Technology unveils its AI Edge Server MEC-AI7400 series, aimed at revolutionising smart manufacturing with generative AI and digital twin integrations.
How to optimize your brand's eCommerce site around key online shopping days
Wed, 17th Jul 2024
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data analytics
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cx
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martech
Optimise your eCommerce site for Black Friday, Cyber Monday, and Amazon Prime Day to capture shoppers and boost sales with data-driven strategies.
Shiprocket deploys on Snowflake AI Data Cloud for better insights
Mon, 15th Jul 2024
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uc
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data protection
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cx
Snowflake's AI Data Cloud has been deployed by eCommerce platform Shiprocket to enhance data operations, benefiting 1.5 lakh merchants with real-time insights.
Study: AI adoption surges in high-growth supply chain sectors
Thu, 11th Jul 2024
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supply chain
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genai
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ai
Nearly half of companies in manufacturing, logistics, and retail view escalating costs as their main supply chain challenge, a study by Epicor and Nucleus Research reveals.
Mendix 10.12 update brings AI tools & enhanced security
Tue, 9th Jul 2024
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socs
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genai
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ai
Mendix has launched the 10.12 update for its low-code platform, featuring AI tools and enhanced security to boost developer productivity and innovation.
Twilio report underscores AI's vital role in predictive marketing
Wed, 19th Jun 2024
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uc
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martech
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cdp
Twilio's latest State of Personalisation Report reveals a surge in AI-driven predictive personalisation as 89% of leaders view ethical AI use as a business advantage.
Sendbird launches advanced AI chatbot for Shopify merchants
Fri, 14th Jun 2024
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cx
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martech
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commerce systems
Sendbird launches an AI chatbot for Shopify, powered by GPT-4o, enabling 4.6 million merchants to enhance customer interactions with no-code integration.