IT Brief India - Technology news for CIOs & IT decision-makers

Chatbots stories - Page 7

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Snowflake unveils AI advancements for enterprise efficiency

Fri, 15th Nov 2024
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digital transformation
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martech
Snowflake has unveiled AI advancements aimed at enhancing enterprise data processing, enabling rapid deployment of trusted conversational applications.
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Red Hat enhances developer hub with new AI templates

Thu, 14th Nov 2024
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open source
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ai
Red Hat has unveiled significant updates to its Developer Hub, enhancing support for AI application development for over 20,000 developers since its 2024 launch.
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Salesforce unveils Agentforce to revolutionise AI agents

Tue, 5th Nov 2024
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cx
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martech
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cdp
Salesforce has unveiled Agentforce, a groundbreaking AI platform enabling businesses to deploy autonomous agents for enhanced efficiency and customer satisfaction.
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Nearly half find AI helpful for customer service: study

Fri, 1st Nov 2024
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digital transformation
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cx
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martech
Nearly half of consumers find AI chatbots helpful for customer service, with 48% noting improved experiences, a new study reveals.
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Mitel unveils AI-powered communication analysis solution

Fri, 11th Oct 2024
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cx
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martech
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genai
Mitel has launched its AI-driven Mitel Interaction Recording Insights AI, aimed at automating communication analysis and enhancing business insights globally.
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Adobe forecasts USD $240.8 billion in U.S. holiday online sales

Thu, 26th Sep 2024
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gaming
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martech
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digital entertainment
Adobe's 2024 holiday forecast predicts U.S. online sales to hit USD $240.8 billion, driven by Cyber Week, mobile shopping, and social media influences.
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Titans of Tech - Kip Compton of Fastly

Mon, 16th Sep 2024
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edge computing
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llms
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agentic ai
Kip Compton, Fastly's CPO since January 2023, is leveraging his extensive tech background to innovate and expand the edge cloud provider's market reach.
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ControlUp named leader in digital employee experience tools

Thu, 29th Aug 2024
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uc
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agentic ai
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productivity
ControlUp has been named a Leader in Gartner's first Magic Quadrant for Digital Employee Experience Tools, highlighting its innovation and market influence.
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CrowdStrike & NVIDIA join forces to secure generative AI

Thu, 29th Aug 2024
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ai security
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genai
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ai
CrowdStrike and NVIDIA have teamed up to bolster security in generative AI, focusing on secure development of enterprise-grade applications using NVIDIA NIM Agent Blueprints.
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Major security flaw found in NHS chatbot service by Tenable

Thu, 22nd Aug 2024
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cloud security
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healthtech
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agentic ai
Tenable warns of a high-severity flaw in Microsoft's Azure Health Bot Service, risking NHS patient data with potential for widespread access and control by hackers.
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Kore.ai launches XO Express platform for AI chatbots & centres

Fri, 2nd Aug 2024
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uc
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genai
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ai
Kore.ai has launched XO Express, enabling businesses to build AI chatbots and contact centres without technical expertise, making advanced AI accessible to all.
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From cybersecurity, to personalisation and AI: How are retailers investing in new FY?

Wed, 31st Jul 2024
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data protection
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cx
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martech
Retailers are gearing up for the new financial year with increased investments in cyber security, personalisation, and artificial intelligence to boost growth.
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Salesforce unveils fully autonomous AI customer service agent

Wed, 24th Jul 2024
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crm
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cx
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martech
Salesforce launches Einstein Service Agent, its first fully autonomous AI customer service agent, promising faster, precise resolutions and seamless human handovers.
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ADLINK unveils AI Edge Server MEC-AI7400 for smart manufacturing

Wed, 17th Jul 2024
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uc
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semiconductors
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manufacturing
ADLINK Technology unveils its AI Edge Server MEC-AI7400 series, aimed at revolutionising smart manufacturing with generative AI and digital twin integrations.
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How to optimize your brand's eCommerce site around key online shopping days

Wed, 17th Jul 2024
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data analytics
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cx
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martech
Optimise your eCommerce site for Black Friday, Cyber Monday, and Amazon Prime Day to capture shoppers and boost sales with data-driven strategies.
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Shiprocket deploys on Snowflake AI Data Cloud for better insights

Mon, 15th Jul 2024
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uc
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data protection
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cx
Snowflake's AI Data Cloud has been deployed by eCommerce platform Shiprocket to enhance data operations, benefiting 1.5 lakh merchants with real-time insights.
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Study: AI adoption surges in high-growth supply chain sectors

Thu, 11th Jul 2024
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supply chain
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genai
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ai
Nearly half of companies in manufacturing, logistics, and retail view escalating costs as their main supply chain challenge, a study by Epicor and Nucleus Research reveals.
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Mendix 10.12 update brings AI tools & enhanced security

Tue, 9th Jul 2024
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socs
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genai
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ai
Mendix has launched the 10.12 update for its low-code platform, featuring AI tools and enhanced security to boost developer productivity and innovation.
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Twilio report underscores AI's vital role in predictive marketing

Wed, 19th Jun 2024
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uc
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martech
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cdp
Twilio's latest State of Personalisation Report reveals a surge in AI-driven predictive personalisation as 89% of leaders view ethical AI use as a business advantage.
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Sendbird launches advanced AI chatbot for Shopify merchants

Fri, 14th Jun 2024
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cx
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martech
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commerce systems
Sendbird launches an AI chatbot for Shopify, powered by GPT-4o, enabling 4.6 million merchants to enhance customer interactions with no-code integration.