Cloud Communications stories

Gamma and Red Cactus have agreed a Europe-wide tie-up to bring Bubble-powered CRM and ERP integrations to Gamma’s UCaaS partner network.

Journey Beyond deploys RingCentral-powered cloud stack and in-house AI chat to run South Australia’s new Monarto Safari Resort in four months.

RingQ and Snom have sealed a global cloud telephony partnership to streamline IP phone provisioning and unified communications for businesses.

Enreach and Cataleya team up to launch a white-label UCaaS platform for APAC service providers, targeting booming cloud comms demand.

8x8 buys Singapore-based Maven Lab to scale APAC CPaaS, folding Moobidesk into its CX platform for richer, multi-channel messaging.

AI is transforming loyalty from points to real-time, personalised journeys as super apps and agentic engagement engines rapidly take hold.

Alcatel-Lucent unveils Rainbow Hub, an integration-led cloud platform linking UCC with workflows, IoT and vertical services for partners.

Tollring wins Microsoft nod for Analytics 365, joining a select group of Teams compliance recording providers with certified AI tools.

Infobip logs 12.2 billion Cyber Week interactions as retailers drive a 277% Black Friday surge in rich messaging such as RCS and WhatsApp.

Gamma has launched GammaUCX, a single voice layer to unify mixed cloud and legacy telephony estates across more than 20 countries.

Northamber has acquired Nuvias UC’s hardware unit for GBP £7.1 million, boosting its audio-visual and unified communications capabilities amid sector growth.

RingCentral has launched its AI Receptionist in Australia from AUD $62 monthly, automating call handling with generative AI for businesses of all sizes.

Gamma and Crexendo have teamed up to offer global UCaaS solutions via Oracle Cloud Infrastructure, easing international expansion for service providers.

Zen Internet appoints Paul North as Managing Director of its Partner division to drive channel growth and strengthen business partner collaborations.

Access4 celebrated its top channel partners at the largest Annual Conference in Gold Coast, recognising leaders in cloud communications across ANZ and the UK.

Andrew Crawford joins Digital Island as General Manager of Business Development to drive growth and AI-enabled customer solutions from September 2025.

8x8 has extended its partnership with Southampton FC until 2026, enhancing fan engagement through advanced communications and matchday services.

Infobip is named a Leader in Gartner's 2025 Magic Quadrant for CPaaS, topping Completeness of Vision for the first time in its third consecutive year.

UK partners in unified communications can boost value by enhancing Microsoft Teams and Webex with advanced features, driving collaboration and revenue growth.

XTIUM has launched direct operations in Europe from Rotterdam, expanding managed IT services including cybersecurity for EMEA businesses.