Conversational AI stories - Page 2

Google Cloud launches Gemini Enterprise, a platform to bring advanced AI tools and automation to all staff across businesses globally.

SolarWinds launches AI Agent to boost IT resilience, automating incident response and simplifying operations for more proactive innovation in complex systems.

Plaud launches an omnichannel AI platform providing APIs and SDKs to automate and analyse notetaking across in-person and online business conversations.

Oracle NetSuite unveils NetSuite Next at SuiteWorld 2025, embedding AI into its ERP suite for smarter, autonomous business workflows worldwide.

Oracle NetSuite launches NetSuite Next, an AI-driven ERP platform with new SaaS Subscription Metrics to boost insights and automation for businesses.

SambaNova launches Hume AI voice models on SambaCloud, offering enterprises real-time, multilingual, emotionally responsive speech AI in 11 languages by June 2024.

ServiceNow launches AI Experience, a unified conversational AI platform integrating workflows to enhance productivity across enterprises with secure, multimodal tools.

NiCE partners with U.S. Open champion JJ Spaun as brand ambassador, highlighting its AI-driven focus in golf and customer experience innovation.

Samsung integrates Microsoft Copilot AI into its 2025 TVs and Smart Monitors, enhancing user interaction with voice and personalised features on the big screen.

Global spending on generative AI smartphones is expected to reach USD $298.2 billion by 2025, making up 20% of total AI end-user expenditures.

NiCE has acquired Cognigy, merging their AI to enhance global customer experience platforms with advanced conversational and agentic AI technology.

Generative AI use in US travel planning soared 3,500% YoY in July 2025, boosting consumer engagement and reshaping online trip research and bookings.

Kore.ai has been named a Leader in Gartner’s 2025 Magic Quadrant for Conversational AI Platforms, praised for its adaptability and AI innovation.

Smart Spaces launches Max, an AI workplace concierge to simplify office management and enhance user interaction within smart commercial buildings.

Google Cloud expands its Gemini AI models and data residency services in Singapore, boosting AI capabilities for public and private sector organisations.

FairPrice teams up with Google Cloud to launch AI-powered shopping assistants, enhancing customer experience and staff efficiency in its stores across Southeast Asia.

HPE enhances its Juniper Networking portfolio with agentic AI, boosting autonomous IT operations and AI-driven troubleshooting across wired, wireless, and data centre networks.

Webjet has teamed up with AWS and Microsoft to create AI travel solutions, enhancing customer service and personalised trip planning by 2024.

Generative AI use in online shopping surged 4,700% year-on-year in July 2025, reshaping consumer habits and boosting retail site engagement.

Workday’s Q2 revenues rose 13% to USD $2.35bn, boosted by AI-driven acquisitions and stronger subscription growth, leading to raised fiscal 2026 guidance.