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Customer Satisfaction Stories - Page 23

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Customer Satisfaction stories

Avalara earns spot in G2's 2025 Best Software Awards
Customer Experience

Avalara earns spot in G2's 2025 Best Software Awards

Avalara has secured a place in G2's 2025 Best Software Awards, celebrated for the third time in the Best Accounting and Finance Products category.

By Sean Mitchell • 3 min read • Tue, 11th Mar 2025
The race to six: Navigating the path to sustainable growth
Data Analytics

The race to six: Navigating the path to sustainable growth

CEOs across industries share a common challenge: the quest for sustainable growth. Aiming for six per cent annual growth, firms must optimise processes and harness automation.

By Adam Lawrence • 7 min read • Thu, 6th Mar 2025
Zeller launches 'Bill at Table' to boost restaurant efficiency
Payment Technologies

Zeller launches 'Bill at Table' to boost restaurant efficiency

Australian fintech Zeller has unveiled its new Bill at Table service, partnering with Impos to help restaurants boost efficiency and table turnover by 73%.

By Sean Mitchell • 3 min read • Thu, 6th Mar 2025
Bloomreach expands in APAC with key leadership hire
Customer Experience

Bloomreach expands in APAC with key leadership hire

Bloomreach has appointed Kris Fagan as Vice President for APAC, marking its commitment to eCommerce personalisation and expanding its footprint in the region.

By Melvin Hipolito • 2 min read • Thu, 6th Mar 2025
Varonis Systems named leader in data security by Forrester
Cloud Security

Varonis Systems named leader in data security by Forrester

Varonis Systems has topped The Forrester Wave's Q1 2025 report for Data Security Platforms, gaining recognition as both Leader and Customer Favourite.

By Sean Mitchell • 2 min read • Wed, 5th Mar 2025
TCS & Salesforce team up to boost AI for manufacturers
Customer Relationship Management

TCS & Salesforce team up to boost AI for manufacturers

Tata Consultancy Services has teamed up with Salesforce to boost AI capabilities for manufacturers, launching initiatives to enhance sales and customer experience.

By Sean Mitchell • 3 min read • Fri, 28th Feb 2025
Snom Technology strengthens team with key appointments
Unified Communications

Snom Technology strengthens team with key appointments

Snom Technology has enhanced its management team with Mark Wiegleb as Vice President of Product and Mario Schenker as Head of Logistics & Sales Operations.

By Moritz Florian • 2 min read • Fri, 28th Feb 2025
ANZ executives focus on agentic AI to boost productivity
Customer Experience

ANZ executives focus on agentic AI to boost productivity

A recent Salesforce study reveals that 69% of C-suite executives in Australia and New Zealand prioritise agentic AI, with 38% already implementing the technology.

By Sean Mitchell • 3 min read • Thu, 27th Feb 2025
IKEA tops ecommerce for best customer experience in 2025
Customer Experience

IKEA tops ecommerce for best customer experience in 2025

A study has crowned IKEA the top ecommerce site for customer experience in the UK for 2025, outpacing competitors with superior site performance.

By Kaleah Salmon • 3 min read • Thu, 27th Feb 2025
PagerDuty introduces Agentic AI to enhance operations
Data Analytics

PagerDuty introduces Agentic AI to enhance operations

PagerDuty has launched its Agentic AI features in Asia, aiming to boost enterprise digital operations efficiency and reduce costs while enhancing customer satisfaction.

By Sean Mitchell • 3 min read • Wed, 26th Feb 2025
Allegis Group enhances efficiency with Salesforce Agentforce
Marketing Technologies

Allegis Group enhances efficiency with Salesforce Agentforce

Allegis Group has implemented Salesforce's Agentforce across its Asia-Pacific operations to enhance efficiency and improve candidate placement processes.

By Sean Mitchell • 3 min read • Wed, 26th Feb 2025
AI reshapes banking with Goldman Sachs leading adoption
Generative AI

AI reshapes banking with Goldman Sachs leading adoption

Goldman Sachs is at the forefront of an AI revolution in banking, with a new report revealing 167 AI applications across global banks, shifting industry norms.

By Kaleah Salmon • 3 min read • Mon, 24th Feb 2025
GIMME transforms NZ alcohol delivery with safety focus
Supply Chain

GIMME transforms NZ alcohol delivery with safety focus

GIMME, an on-demand alcohol delivery service in New Zealand, aims to revolutionise consumption by prioritising speed, safety, and responsible drinking.

By Sean Mitchell • 2 min read • Sat, 22nd Feb 2025
JAVLN appoints new leaders to tackle data integration issues
Software-as-a-Service

JAVLN appoints new leaders to tackle data integration issues

JAVLN has appointed Ben Rees as Head of Engineering, James Brading as Head of Product, and Shelley Cox as Head of Customer Success to tackle industry data challenges.

By Moritz Florian • 3 min read • Fri, 21st Feb 2025
TechSee unveils Connectivity Guru for Wi-Fi diagnostics
Customer Experience

TechSee unveils Connectivity Guru for Wi-Fi diagnostics

TechSee has unveiled Connectivity Guru, a visual AI solution enhancing Wi-Fi troubleshooting with real-time diagnostics and 3D heatmaps for improved customer support.

By Shannon Williams • 2 min read • Fri, 21st Feb 2025

Stories from Other Regions

Customer Satisfaction stories

Andrew Burns appointed as NSSLGlobal Group Sales Director
Leadership

Andrew Burns appointed as NSSLGlobal Group Sales Director

NSSLGlobal has appointed Andrew Burns as Group Sales Director to enhance its sales strategy and drive growth in maritime and defence sectors.

By Melvin Hipolito • 2 min read • Wed, 5th Mar 2025
Velocity launches tool to boost Smart Locker adoption ROI
Business Continuity

Velocity launches tool to boost Smart Locker adoption ROI

Velocity Smart Technology has launched a new free planning tool aimed at helping IT leaders build data-driven business cases for Smart Lockers, promising significant cost savings.

By Kaleah Salmon • 3 min read • Tue, 25th Feb 2025
Target Group & FourNet partner to enhance NICE CXone use
Unified Communications

Target Group & FourNet partner to enhance NICE CXone use

Target Group has forged a five-year partnership with FourNet to enhance its contact centre operations using the NICE CXone platform, aiming for greater efficiency.

By Kaleah Salmon • 3 min read • Mon, 24th Feb 2025