Customer Success stories

Portal26 appoints Rick O'Rourke as Chief Revenue Officer to boost growth and advance its generative AI platform in the enterprise market.

Keeper Security appoints Tim Strickland as Chief Revenue Officer to lead global revenue and expand sales of its privileged access management platform.

AWS has honoured top Australia and New Zealand partners like HCLTech and TechnologyOne for excellence in cloud and AI innovation at its 2025 Partner Awards.

Smartsheet appoints Scott Torrey as Chief Revenue Officer to drive global revenue growth and boost enterprise adoption of its work management platform.

CXANZ has celebrated top Citrix partners across Australia and New Zealand at its inaugural awards, recognising excellence and customer success in the Citrix ecosystem.

Hands-on virtual labs are transforming SaaS training, helping customers master complex products faster and boosting adoption, satisfaction and retention.

Com-X has won both the Partner of the Year Award for Australia and the Marketing Partner of the Year Award for ANZ at the inaugural CXANZ Citrix 2025 Partner Appreciation & Awards.

Couchbase has earned AWS Travel and Hospitality Competency for enabling real-time, AI-powered apps supporting global travel brands' digital transformations.

Oracle launches an AI assistant in its Analytics Cloud, enabling users to query data in natural language and gain insights without complex tools.

NiCE has appointed Arun Chandra as COO to lead its AI-first Global Customer Operations, leveraging his experience from Disney and Meta.

Cloudbeds reveals eight key strategies for successful AI adoption, emphasising augmentation, starting small, and investing in people alongside technology.

Confluent appoints Kamal Brar as SVP Global Partners and Greg Taylor as SVP APAC GM to expand its data streaming platform globally and in Asia-Pacific.

Coralogix appoints Chetan Chaudhary as Chief Revenue Officer to lead global sales and AI-driven growth after strong USD $100 million revenue year.

XYZ Reality has named Anthony Canipa as Vice President of Customer Success, tapping his decade of data centre expertise to enhance client partnerships and project delivery.

LogicMonitor appoints John Grosshans as President of Field Operations to accelerate global expansion and unify its go-to-market strategy amid strong growth.

Smartsheet is upgrading its Aligned Partner Programme with new global incentives, tools, and a strategic AWS collaboration to boost enterprise adoption.

PagerDuty appoints Callum Eade as VP of APAC Sales to drive growth after the region’s strongest quarterly performance in over three years.

New Relic appoints Simon Rizkalla as VP of Customer Advocacy for Asia-Pacific and Japan to boost observability and AI-driven tech adoption.

JAVLN appoints three senior leaders to boost AI innovation and accelerate expansion across Australia and New Zealand’s insurance software markets.

Boomi has appointed Diane Fanelli as Chief Revenue Officer to drive global growth and advance its AI-driven enterprise integration and automation platform.