Digital Experience (DX) stories

AI now underpins most UK Christmas campaigns, as 78% of marketers use it to deliver more personalised festive ads amid rising consumer demands.

Riverbed launches Aternity Self-Service, an Agentic AI tool that automates diagnosis and fixes for common workplace IT issues.

Progress launches agentic AI tools in Telerik and Kendo UI to auto-generate production-ready screens and boost developer productivity.

ControlUp named a 2025 Gartner Customers’ Choice for DEX tools, scoring 4.8/5 with 94% of customers willing to recommend its platform.

Yorkshire’s Apollo3D launches Infinity Virtual Tours, turning Matterport scans into guided, data-rich journeys for retail, venues and estates teams.

SER Group has acquired Sweden's Metaforce to enhance its Doxis platform with AI-driven tools for automating and personalising customer communications.

LogicMonitor has acquired Catchpoint, merging AI and Internet performance data to enhance predictive IT monitoring across cloud and network layers.

Netskope has partnered with PT Securite Asia Indonesia to enhance cybersecurity services for organisations across Indonesia, focusing on finance and government sectors.

CES poses PR challenges with its post-holiday timing, but strategic media engagement and pre-event briefings can boost long-term tech exposure.

Contextual AI enhances user trust by delivering timely, intuitive experiences that simplify tasks and support smarter decisions across sectors like recruitment and fintech.

Elastic has been named a leader in the IDC MarketScape 2025 for observability platforms, praised for its scalable architecture and AI-driven data management tools.

Progress Software unveils Agentic RAG for Sitefinity, enabling AI-driven dynamic web content tailored to each visitor's context and intent.

Progress Software launches Agentic RAG for Sitefinity, an AI-driven tool for real-time, personalised content delivery with compliance controls, now in early access.

Kaseya forecasts AI risks, job cuts, and growth opportunities as managed service providers adapt to evolving tech, cybersecurity, and sustainability demands.

Progress Software launches Agentic RAG for Sitefinity, an AI tool enabling real-time, personalised web content tailored to user prompts and queries.

Progress Software launches Agentic RAG for Sitefinity, an AI-powered CMS offering dynamic, personalised web content in real time for enterprises.

New Relic has been named a Leader in Gartner’s 2025 Magic Quadrant for Digital Experience Monitoring, marking its second consecutive year in this top position.

Euromonitor forecasts rising demand for comfort, authentic self-expression, cutting-edge wellness, and greater East Asian brand influence by 2026 amid global shifts.

Australian public sector can match private sector digital experiences by adopting interoperable platforms, unified channels, shared tools, and AI to enhance service delivery.

ControlUp has launched customisable dashboards in its ONE platform, offering real-time and historical data insights to enhance digital employee experience management.