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Digital Experience (DX) stories

AWS launches Express mode for faster CloudFormation
DevOps

AWS launches Express mode for faster CloudFormation

Deployment feedback for developers could arrive up to four times faster, though resources may still be stabilising in the background.

By Sean Mitchell • 4 min read • Last week
Kentico AIRA adoption jumps 292% as AI use broadens
Software-as-a-Service

Kentico AIRA adoption jumps 292% as AI use broadens

Monthly active customers climbed 220% as marketers moved from testing to routine use of AI tools built into Kentico's platform.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Ory unveils Agent DX for enterprise AI coding agents
Cloud Security

Ory unveils Agent DX for enterprise AI coding agents

Developers can now add authentication and access controls earlier in AI-built apps, as Ory's free plugins plug identity tools into coding agents.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Mable moves marketing site to Contentful for growth
Software-as-a-Service

Mable moves marketing site to Contentful for growth

The move gives the disability and aged care platform tighter compliance controls and faster publishing as it scales across Attain Healthtech's brands.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Marketers turn to AI as personalisation revolution arrives
Customer Experience

Marketers turn to AI as personalisation revolution arrives

Australian marketers are turning to agentic AI to keep pace with fragmented customer journeys and rising demand for personalised content.

By David Shilovsky • 5 min read • Last week
Contentful launches Palmata to track AI brand visibility
Software-as-a-Service

Contentful launches Palmata to track AI brand visibility

Marketers are increasingly worried that AI answer engines are shaping first impressions before customers reach their websites.

By Joseph Gabriel Lagonsin • 5 min read • Last month
Kong links Insomnia 13 with Konnect for API workflow
Software-as-a-Service

Kong links Insomnia 13 with Konnect for API workflow

Developers can now avoid manual test setup as Kong's new link keeps API definitions, environments and credentials aligned across Insomnia and Konnect.

By Sofiah Nichole Salivio • 3 min read • Last month
New Relic launches startup AI observability programme
Software-as-a-Service

New Relic launches startup AI observability programme

The offer gives early-stage AI startups free monitoring and engineering support as software failures can quickly damage customer trust and funding prospects.

By Sean Mitchell • 4 min read • Last month
Explainer: How loop engineering is changing coding
DevOps

Explainer: How loop engineering is changing coding

By focusing on evidence and small reversible changes, loop engineering could curb costly AI coding mistakes before they reach production.

By Mark Tarre • 8 min read • Last month
Contentful launches Palmata for AI brand monitoring
Software-as-a-Service

Contentful launches Palmata for AI brand monitoring

Marketers are getting a new tool as AI answer engines increasingly shape which brands customers see, compare and shortlist first.

By Joseph Gabriel Lagonsin • 5 min read • Last month
Zeroseven wins top Umbraco Cloud award for Icon Group
Software-as-a-Service

Zeroseven wins top Umbraco Cloud award for Icon Group

The Brisbane agency's recognition boosts Australia's profile in Umbraco's global partner network as it expands across APAC.

By Sean Mitchell • 4 min read • Last month
Kentico adds AI award in Site of the Year 2026 reset
Software-as-a-Service

Kentico adds AI award in Site of the Year 2026 reset

Digital experience projects using agentic AI will now compete for recognition as Kentico reshapes its Site of the Year awards into six sectors.

By Sean Mitchell • 4 min read • Last month
Fullstory launches AI tools to analyse user activity
Software-as-a-Service

Fullstory launches AI tools to analyse user activity

The launch aims to let firms spot user and employee problems faster, cutting manual analysis and speeding fixes for faults and bottlenecks.

By Sofiah Nichole Salivio • 4 min read • Last month

Stories from Other Regions

Digital Experience (DX) stories

Cisco powers U.S. Open with secure event networking
Unified Communications

Cisco powers U.S. Open with secure event networking

Reliable Wi-Fi and cyber security helped organisers keep broadcasts, ticketing and fan services running at the U.S. Open.

By Mark Tarre • 5 min read • Last week
Adobe signs five-year RACQ AI partnership with Deloitte
Software-as-a-Service

Adobe signs five-year RACQ AI partnership with Deloitte

RACQ's member services will be reshaped by Adobe's AI tools under a five-year deal that also gives Deloitte Digital implementation control.

By Sean Mitchell • 4 min read • Last month
Home broadband traffic jumps as fans stream tournament
Customer Experience

Home broadband traffic jumps as fans stream tournament

Home networks are under more strain as 60% of UK broadband users plan to watch the tournament, mostly from the sofa.

By Sean Mitchell • 4 min read • Last month
20i backs distributed hosting as traffic demands rise
Software-as-a-Service

20i backs distributed hosting as traffic demands rise

Rising traffic and more complex sites are pushing businesses to look beyond single-server hosting, 20i says, to reduce bottlenecks and outages.

By Sean Mitchell • 4 min read • Last month
Customers lose trust in AI in regulated industries
Data Protection

Customers lose trust in AI in regulated industries

Consumer patience is thinning, with Australian customers most likely to walk away when poor communications or clumsy data capture erode trust.

By Joseph Gabriel Lagonsin • 4 min read • Last month