Digital Experience (DX) Stories - Page 15

Global Stories

Digital Experience (DX) stories

Australians likely to switch brands due to poor digital experience

Over half of Australians may switch brands due to subpar digital experiences, an insight highlighted in the 2024 Publicis Sapient Digital Commerce Survey.

By Tom Raynel • 2 min read • Wed, 13th Mar 2024

Enterprise Content Management

Hygraph research finds existing CMS stunting organisational growth

New research from CMS provider, Hygraph, reveals that the inefficiency of current Content Management Systems hinders 84% of firms from fully exploiting content and data, according to the 'Future of Content' report.

By Catherine Knowles • 3 min read • Thu, 15th Feb 2024

Content Creation

News Corp Australia partners with Outbrain to refine digital content discovery

News Corp Australia pens a notable multi-year deal with technology platform Outbrain to enhance content discovery and revenue optimisation on its digital properties.

By Catherine Knowles • 3 min read • Tue, 13th Feb 2024

Google

TikTok trends reveal top voice assistant hacks for optimal use

A surge in searches for voice assistant tricks by 304% sparks TikTok tech savants from FatJoe to reveal top hacks - enhancing user experiences.

By Shannon Williams • 3 min read • Tue, 6th Feb 2024

EduTech

Brands need to work harder to impress the 'Application Generation'

In light of soaring expectations for digital experiences, brands need to significantly improve their applications to win over the discerning and demanding 'Application Generation', warns a new study from Cisco.

By Gregg Ostrowski • 5 min read • Wed, 31st Jan 2024

Data Analytics

The ABCs of top 2024 trends For digital experience success

Integrating these trends into your digital CX this year is a strategic imperative to future-proof your brand and ensure success in the months ahead.

By Albert Nel • 4 min read • Tue, 30th Jan 2024

Unified Communications

Telecom giant seals multimillion deal with Radware

Radware, a renowned cybersecurity and application delivery provider, has secured a multimillion-pound deal to expand its partnership with a leading global telecom company.

By Tom Raynel • 3 min read • Fri, 19th Jan 2024

DataCentre infrastructure

Persistent Systems partners with AWS for AI solutions

Persistent Systems signs multi-year strategic collaboration with Amazon Web Services to expedite innovation in generative AI solutions.

By Shannon Williams • 3 min read • Thu, 4th Jan 2024

Cloud Security

Zscaler launches Business Insights for improved SaaS optimisation

Zscaler unveils Business Insights for SaaS usage and office utilisation, targeting cost reduction, enhanced productivity, and increased security.

By Shannon Williams • 3 min read • Thu, 14th Dec 2023

Digital Transformation

Endava report reveals waste in APAC digital transformation efforts

New Endava report indicates that APAC businesses believe 66% of their digital transformation efforts last year were wasted.

By Catherine Knowles • 3 min read • Thu, 7th Dec 2023

EduTech

Boomi's tech revitalises member experience for Chartered Accountants ANZ

Boomi's technology revitalises membership experiences for Chartered Accountants Australia and New Zealand, enhancing personalisation.

By Kaleah Salmon • 3 min read • Tue, 21st Nov 2023

Customer Experience

Verint announces strategic partnership with Zoom enhancing CX solutions

Verint has formed a strategic partnership with Zoom, combining their customer experience automation solutions.

By Sean Mitchell • 2 min read • Fri, 27th Oct 2023

Data Analytics

Inbuilding coverage technology reshapes retail customer experience

Inbuilding coverage technology is transforming retail customer experiences by enhancing connectivity, personalisation and payments convenience.

By Sean Mitchell • 3 min read • Mon, 16th Oct 2023

Customer Experience

Gartner recognises Antavo as a top loyalty programme vendor

Antavo, the loyalty platform, has been recognised in the Gartner Market Guide for Loyalty programme Vendors for 2023.

By Sean Mitchell • 2 min read • Sun, 15th Oct 2023

Stories from Other Regions

Digital Experience (DX) stories

Customer Experience

Looking ahead and breaking the glass ceiling through self-belief

From a rural New Zealand childhood to CIO of the Year, one woman bursts through tech's glass ceiling, attributing her success to self-belief and refusing to let her gender define her abilities.

By Ange Nash • 4 min read • Thu, 7th Mar 2024

Data Analytics

EVme partners with Salesforce for strategic growth in Thailand's EV market

Thai EV service platform EVme teams up with Salesforce to ramp up personalised customer experiences, aiming to expand its vehicle fleet to 2,000 by 2024.

By Catherine Knowles • 3 min read • Fri, 2nd Feb 2024

Fibre

Vocus to deploy Ciena's WL6e tech for high-capacity, energy-efficient networks

Vocus will become the first operator to deploy Ciena's cutting-edge WaveLogic 6 Extreme (WL6e) technology, enhancing network capacity and energy efficiency amid increasing bandwidth requirements.

By Kaleah Salmon • 3 min read • Tue, 23rd Jan 2024

EduTech

UK workers resent office return amid 'productivity paranoia' claims

A third of UK knowledge workers resent forced return to offices citing 'productivity paranoia' and poor digital experiences adding an extra 3.1 work weeks annually, reveals Scalable Software study.

By Catherine Knowles • 3 min read • Thu, 11th Jan 2024