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InsurTech stories

eSentire adds offensive AI features & names cyber chief
Security Operations Centres

eSentire adds offensive AI features & names cyber chief

Security teams face faster attack cycles as eSentire extends Atlas with agentic AI and appoints Ilan Mindel as Chief Cyber Officer.

By Sofiah Nichole Salivio • 4 min read • This month
KYND launches cyber analytics in 15 languages for SMEs
Software-as-a-Service

KYND launches cyber analytics in 15 languages for SMEs

Insurers and brokers may find it easier to assess SME cyber exposure after KYND expanded its risk platform into 15 local languages.

By Joseph Gabriel Lagonsin • 3 min read • This month
Vitesse warns of insurance finance infrastructure gaps
Digital Transformation

Vitesse warns of insurance finance infrastructure gaps

Disconnected payments and data systems are slowing claims settlement and trapping capital across insurance finance operations, the paper says.

By Karen Joy Bacudo • 4 min read • Last month
Talkdesk launches proactive AI agents for retail, finance
Digital Transformation

Talkdesk launches proactive AI agents for retail, finance

Retailers and lenders could recover lost sales and automate compliance-heavy outreach as Talkdesk expands AI beyond inbound service tasks.

By Karen Joy Bacudo • 3 min read • Last month
DXC wins Celent award for Assure Integral platform
Digital Transformation

DXC wins Celent award for Assure Integral platform

Insurers in Asia-Pacific are under pressure to modernise core systems as DXC's Assure Integral gains recognition for handling multiple lines of business.

By Mark Tarre • 4 min read • Last month
CrowdStrike expands QuiltWorks with cyber insurers
Digital Transformation

CrowdStrike expands QuiltWorks with cyber insurers

Cyber insurers are now joining CrowdStrike's front-line AI risk framework as boards face faster exploit-to-loss cycles and tougher underwriting scrutiny.

By Joseph Gabriel Lagonsin • 4 min read • Last month
G+D expands card issuance tools to lift activation
Customer Relationship Management

G+D expands card issuance tools to lift activation

Issuers could cut card returns and speed first use as address checks, smart packaging and kiosk collection target pre-activation failures.

By Sofiah Nichole Salivio • 4 min read • Last month
Smartcomply joins Mastercard Engage with fraud tool
Software-as-a-Service

Smartcomply joins Mastercard Engage with fraud tool

Financial institutions using Mastercard can now tap an AI fraud system built in Africa as digital payments face rising scam and compliance risks.

By Karen Joy Bacudo • 3 min read • Last month
AVIAN raises USD $2.6 million to expand thermal monitoring
Robotics

AVIAN raises USD $2.6 million to expand thermal monitoring

The Zurich startup plans to scale into new industrial sectors as insurers tighten standards and fire-related downtime grows more costly.

By Sofiah Nichole Salivio • 4 min read • Last month
Confluent adds AI tools to secure live data pipelines
Software-as-a-Service

Confluent adds AI tools to secure live data pipelines

Security and compliance hurdles are being tackled as Confluent rolls out tools to help firms move AI data pipelines from pilot to production.

By Mark Tarre • 4 min read • Last month
Guidewire: Modernising insurance with accountability
Digital Transformation

Guidewire: Modernising insurance with accountability

Regulators are warning insurers to keep humans accountable as AI speeds up claims work and other busy tasks, Guidewire says.

By Donovan Jackson • 4 min read • Last month
Tower cuts call times with Amazon Connect AI pilot
Digital Transformation

Tower cuts call times with Amazon Connect AI pilot

Customers now spend 796,000 fewer minutes on calls with the insurer after AI transcription cut handling times across sales, service and claims.

By Joseph Gabriel Lagonsin • 3 min read • Last month

Stories from Other Regions

InsurTech stories

It's time insurance seeks out next gen responsible technologies
Data Protection

It's time insurance seeks out next gen responsible technologies

Trust is now a commercial issue for insurers, as Consumer Duty and wary customers push them towards transparent AI and fairer claims handling.

By Paula Milton • 5 min read • This month
Yuvarra launches as independent premium finance lender
Fintech

Yuvarra launches as independent premium finance lender

Wealth advisers in Asia can now arrange life insurance funding without tying clients to a private bank, as Yuvarra opens in Hong Kong.

By Karen Joy Bacudo • 3 min read • This month
Feds back GTA AI projects with CAD $16.5M investment
Robotics

Feds back GTA AI projects with CAD $16.5M investment

The grants are set to speed the rollout of AI tools across healthcare, manufacturing and finance, helping GTA firms reach market sooner.

By Jake MacAndrew • 3 min read • Last month
iProov launches tool to spot deepfakes in video calls
Biometrics

iProov launches tool to spot deepfakes in video calls

Growing use of AI fakery is forcing companies to verify who is really on screen before hiring, approving payments or granting access.

By Joseph Gabriel Lagonsin • 4 min read • Last month
UK consumers want human checks in insurance AI use
Data Protection

UK consumers want human checks in insurance AI use

Human oversight remains a red line for many policyholders, with only 30% of UK consumers happy for insurers to use AI on pricing decisions.

By Sean Mitchell • 4 min read • Last month