Integration stories
Mid-sized contact centres can now cut spreadsheets and manual scheduling as 8x8 folds workforce management into its platform at no extra charge.
Disconnected systems are costing hoteliers 322 hours a year and may be hampering guest service, according to new research.
Plant operators can now connect mixed equipment more easily as Yokogawa adds multi-vendor support and tighter security to its OpreX server.
Many firms are adopting AI quickly, but weak data architecture is leaving them unable to measure returns or manage governance risks.
Enterprises risk missing business gains unless data quality is managed continuously from source to decision, experts say.
Finance teams could see faster automation as Ramp places engineers inside clients to build bespoke AI systems on its platform.
Advertisers in Australia can now use new planning and measurement tools as the platform rolls out across 18 countries and 40,000 campaigns.
Customers will be able to enforce zero trust controls across more AI tools as Zscaler broadens its security programme to key cloud partners.
The platform could cut the time and cost of preparing siloed files for AI, with queries fed from metadata rather than full data copies.
Teams can now link preferred AI assistants to live project data, as Smartsheet broadens access beyond Claude and adds Smart Assist.
The corporate services group is deepening its Americas push after buying Biz Latin Hub, which extended its reach across 18 Latin American markets.
The overhaul gives retailers a clearer online-offline customer view while saving Specsavers more than two weeks of engineering time in Britain.
Most firms are still trialling AI at the edges, leaving executives under pressure to prove productivity gains from technology spend.
The hire puts responsible automation and data governance at the heart of Tes360 as schools demand clearer benefits from AI tools.
Council reorganisation is speeding up demand for cloud systems as Arcus Global posts 26 per cent recurring revenue growth since 2022.
Spreadsheet-based lending had become a bottleneck for Lunr as volumes rose, but new software cut errors to near zero and trimmed manual work.
The funding will help Zaro chase enterprise clients as it enters a crowded AI software market with a model-agnostic workspace.
Six hours of unplanned downtime a year is prompting UK data centre operators to rethink maintenance as predictive tools remain rare.
The reopened chain's 2026 comeback hinges on technology that can link payments, CCTV and content as it targets 200 UK stores.
Only 10% of retailers say they can deliver personalisation at scale, as fragmented data and systems slow Australia's AI push.
