IT support stories - Page 2
GitLab unveils GitLab 16.8 with GCP Secret Manager support & Workspaces availability
Wed, 24th Jan 2024
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apm
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devops
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software development
GitLab rolls out GitLab 16.8 featuring Google Cloud Platform Secret Manager support, Maven dependency proxy for faster builds, and the general availability of Workspaces.
Kinetic IT secures major government contract for digital transformation
Thu, 18th Jan 2024
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network infrastructure
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digital transformation
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cybersecurity
Australia's Kinetic IT lands a $23 million three-year contract with the Federal Department of Infrastructure, set to support nationwide digital transformation with new tech services.
Norton launches all-in-one cybersecurity solution for NZ small businesses
Thu, 28th Sep 2023
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advanced persistent threat protection
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email security
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cybersecurity
Norton unveils cybersecurity service, Norton Small Business, designed to protect NZ's small firms from online attacks.
Travel Counsellors introduces Freshworks AI-powered chatbots
Thu, 24th Aug 2023
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uc
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cx
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martech
The tour operator can now automatically resolve simple queries through bots while prioritising more challenging queries.
47% digital workers struggle for information to be effective: Gartner
Thu, 11th May 2023
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productivity
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workplace
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gartner
Digital workplace leaders can implement shared applications and practices to drive better business outcomes, Gartner reveals.
How augmented reality technology can tackle the skills gap
Thu, 1st Dec 2022
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it training
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ar, vr & metaverse
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onboarding
Prioritising the use of AR can help training and staff onboarding and offers a long-term business solution to closing skills gaps.
Green Light appoints new NZ Business Development Manager
Fri, 28th Oct 2022
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partner programmes
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managed services
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it support
Green Light has hired Kumar Swaminathan as the new Business Development Manager for New Zealand, praising his professional network and skills.
Neo4j announces service delivery alliance with Deloitte
Wed, 15th Jun 2022
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network infrastructure
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data science
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partner programmes
Neo4j has announced a service delivery alliance with Deloitte Consulting Southeast Asia for a range of services to customers within the region.
TeamViewer launches ANZ Regional office in Adelaide
Mon, 11th Apr 2022
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software
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digitalisation
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it support
TeamViewer is launching its new Australia and New Zealand office in Adelaide, coinciding with the company's 10th anniversary in the country.
Likewize acquires Optus subsidiary for $200 million and enters 15 year partnership with Optus
Wed, 29th Dec 2021
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partner programmes
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m&a
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optus
Likewize acquires Optus subsidiary and secures 15-year partnership, expanding its device insurance services in Australia.
Sophos reveals malicious tactics of AvosLocker ransomware
Fri, 24th Dec 2021
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malware
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firewalls
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network infrastructure
Sophos research reveals how AvosLocker ransomware exploits AnyDesk to launch attacks, bypassing security controls.
Tech support scams are the number 1 phishing threat - report
Thu, 28th Oct 2021
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email security
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phishing
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cybersecurity
Tech support scams are the top phishing threat to consumers, according to a report by NortonLifeLock's global research team.
Unplanned outages cause Kiwibank to go offline for second time in three days
Mon, 6th Sep 2021
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kiwibank
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it support
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banking industry
The latest issue comes after planned maintenance on Kiwibank’s IT systems in the early hours of Sunday morning.
90% of workers require more IT support when remote working
Sat, 27th Mar 2021
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hybrid & remote work
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wfh
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it departments
The role of the IT department is becoming increasingly important, with new research finding 90% of workers needing more IT support when working from home.
IT leaders rehash remote work tools for long-term prosperity - LogMeIn study
Thu, 11th Mar 2021
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hybrid & remote work
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cybersecurity
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wfh
The security and scalability of software and tools used to support remote working is being called into question by many IT leaders.
Irish IT services company to open Auckland ops centre
Wed, 16th Oct 2019
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partner programmes
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jobs
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managed services
Irish IT services firm Evros is set to open a 24/7 operations centre in Auckland, enhancing global support and boosting local employment.
Three new AI enterprise products, services from Mist
Thu, 27th Jun 2019
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wireless networks
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edge computing
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ai
New AP uses AI to support 802.11ax, Mist Edge delivers microservices agility to the campus, and introducing AI integrated support.
The importance of closer relationships with external IT support
Mon, 23rd Jul 2018
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partner programmes
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csg
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outsourcing
CSG’s recent survey has shown that SMBs are outsourcing their IT support at an increasing rate, showing opportunity for providers of IT services.
Rimini Street scores major service contract with ANZ retail giant
Mon, 15th May 2017
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cloud services
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db
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rimini street
Rimini Street lands essential IT contract with ANZ's James Pascoe, bolstering service for over 730 retail outlets.
Kiwis keen on ICT industry with top hires in tech sector
Mon, 27th Mar 2017
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developers
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seek
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ict
SEEK's Employment Report reveals top job opportunities in New Zealand with ICT roles offering an average salary of $92,700.