Market competition stories - Page 3
High-street retailers urged to embrace tech for survival
Fri, 28th Mar 2025
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cx
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martech
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partner programmes
As high-street retailers grapple with fierce online competition and changing consumer habits, experts urge them to embrace technology and adapt strategies to thrive.
Why traditional loyalty programs are failing to meet modern customer expectations
Thu, 16th Jan 2025
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crm
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cx
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martech
Traditional loyalty programmes are struggling to meet the evolving expectations of consumers, who demand instant rewards and personalised experiences.
Specialized cloud infrastructure is a CSP's best friend
Tue, 14th Jan 2025
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uc
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digital transformation
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cx
Communication service providers are urged to modernise their tech stacks with specialised solutions to enhance customer experience and compete effectively.
AI fuels cloud race among Microsoft, AWS, & Google
Fri, 25th Oct 2024
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hyperscale
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genai
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ai
A new report reveals that AI now drives cloud demand, with Microsoft leading the race, followed by AWS and Google, as 22% of recent projects integrate AI.