Market research Stories - Page 8

Global Stories

Market research stories

Merchants rush to adopt AI shopping agents, Ravelin finds

Most enterprise retailers now plan to use AI shopping agents, even as many say they are not ready for the fraud risks they bring.

By Joseph Gabriel Lagonsin • 3 min read • Fri, 22nd May 2026

Hybrid Cloud

Alteryx unveils agentic automation tools for analysts

Many firms are still wrestling with trust and governance as analysts spend 3.7 hours a week correcting AI outputs, survey data shows.

By Sofiah Nichole Salivio • 4 min read • Thu, 21st May 2026

Supply Chain

AdBlue market seen reaching USD $41.5 billion by 2033

Tighter emissions rules and diesel freight demand are expected to lift AdBlue sales to USD $41.5 billion by 2033, the report says.

By Mark Tarre • 4 min read • Fri, 15th May 2026

Artificial Intelligence

Taboola research shows demand for agentic AI tools

Four in five advertisers would shift spend to the open web if agentic AI tools matched search and social performance, Taboola's survey found.

By Sean Mitchell • 4 min read • Fri, 15th May 2026

Data Analytics

RingCentral wins Metrigy top provider awards in CCaaS

Customer experience buyers are rewarding platforms that tie service quality to revenue gains, with RingCentral standing out in Metrigy's latest study.

By Sean Mitchell • 4 min read • Mon, 11th May 2026

Stories from Other Regions

Market research stories

Data Protection

One NZ says trust now decides New Zealanders on AI

Confidence is lagging behind AI use in New Zealand, with most users still wary and many saying they would walk away over misuse.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 26th May 2026

eCommerce

British shoppers plan to spend more on Father's Day

Household budgets are still tight, but buyers expect Father's Day presents to cost nearly GBP £15 more than Mother's Day gifts this year.

By Karen Joy Bacudo • 3 min read • Fri, 22nd May 2026

Wearables

UK shoppers want tech to support store staff, survey says

Shoppers are backing connected-store spending only if it helps staff answer queries faster, with 59% finding tech frustrating without human support.

By Sean Mitchell • 4 min read • Thu, 21st May 2026

Software-as-a-Service

New Zealand SMEs embrace AI but want clearer rules

Most New Zealand SMEs now use AI tools, but many want firmer safeguards and training before widening adoption.

By Karen Joy Bacudo • 4 min read • Thu, 21st May 2026

Data Protection

UK consumers want human checks in insurance AI use

Human oversight remains a red line for many policyholders, with only 30% of UK consumers happy for insurers to use AI on pricing decisions.

By Sean Mitchell • 4 min read • Wed, 20th May 2026

Data Analytics

Square AI launched in Australia for small businesses

Small firms could save hours on admin as the free assistant turns sales data into plain-language answers inside Square's platform.

By Mark Tarre • 4 min read • Wed, 20th May 2026

Fintech

Afterpay Arena deal to reshape Sydney venue payments

The five-year deal could ease upfront costs for fans and boost spending on tickets, food and merchandise at one of Australia's busiest arenas.

By Karen Joy Bacudo • 4 min read • Wed, 20th May 2026

Data Protection

UK consumers screen calls amid contact centre trust gap

Many legitimate calls are being ignored as scam fears and opaque AI use erode trust in contact centres across the UK.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 19th May 2026

Data Protection

Xero launches AI bootcamp for Kiwi small businesses

Privacy worries and mistrust are slowing AI uptake among Kiwi small firms, despite 61% already using the technology, Xero says.

By Karen Joy Bacudo • 6 min read • Mon, 18th May 2026

Digital Transformation

UK shoppers wary of AI product images, survey finds

Trust in online retail is at risk, with 72% of UK shoppers worried AI-generated product recommendations could mislead them.

By Sofiah Nichole Salivio • 4 min read • Fri, 15th May 2026

Artificial Intelligence

Homebuyers grow more confident as AI tools gain ground

Prospective buyers are increasingly using AI and other digital tools to navigate an unsettled housing market, with 59% feeling more confident than a year ago.

By Sofiah Nichole Salivio • 3 min read • Fri, 15th May 2026