Opinion stories
Customer expectations are shifting toward relevance and recognition, forcing brands to move beyond points as AI changes how loyalty is delivered.
Businesses need more interoperable loyalty systems as customer data, marketing and offers increasingly span multiple teams and vendors.
Regional finance professionals will gain access to CISI's AI ethics training and 2,000 learning resources after 5,000 members transferred from Finsia.
The real risk is that autonomous systems can turn a modest pilot into a far larger inference bill unless firms plan for workload, not chat use.
Influence in Southeast Asia now depends on local creator trust, as a single global brief can fail in one market and thrive in another.
Growing power constraints and AI demand are pushing firms towards infrastructure models that can adapt as costs, supply and workloads shift.
Open source maintainers are under growing strain as AI-fuelled submissions swamp reviews, even as tools can now catch bugs and backport fixes faster.
Enterprises are reworking infrastructure to keep data and traffic under local control while still accessing global cloud and trading networks.
Asia Pacific data centre operators are under pressure to add capacity without sacrificing uptime, efficiency or decarbonisation goals as AI demand surges.
Small retailers face thinner margins unless card fees fall through to merchant plans, with borrowing power also likely to weaken later.
Forum operators moved quickly to shut down or restrict access after two critical PHP flaws exposed a route to remote code execution and stolen data.
As AI and economic insecurity reshape work, academyEX says adult education can boost confidence, resilience and adaptability at every age.
New AI tools could free up a third of a 15-minute GP appointment by cutting paperwork and keeping patients engaged between visits.
From July 2027, firms will face stricter proof-of-identity rules that could slow onboarding unless they adopt trusted digital credentials and better audit trails.
International buyers will judge Chinese healthcare data vendors on provenance, privacy and auditability, not low prices, as trust becomes the real test.
Fleet managers face greater safety responsibility as New Zealand moves eligible newer vehicles to two-yearly WoFs from 1 November.
Research shows digital inclusion must go beyond internet access, as rangatahi say they need skills and a real say in AI safety.
Mobile verification can cut onboarding friction for banks while strengthening fraud checks and compliance as customers expect account opening in minutes.
Higher freight and tariff shocks in 2026 left Australian exporters exposed, but firms with backup suppliers and connected systems were better placed to absorb them.
Broad access to approved tools has helped the insurer drive adoption, with more than 82% of colleagues using generative AI by September 2026.
