Optus stories
SentinelOne has appointed Brad Perriott as Area Vice President for Australia and New Zealand, tasked with boosting the uptake of its cybersecurity platform.
Optus and NICE have launched a new contact centre system at Great Southern Bank, cutting customer wait times to just 30 seconds for 80% of calls.
Celonis is expanding its presence in Australia and New Zealand, aiming for growth and partnerships while targeting the broader Asia-Pacific market.
Optus's Call Stop saved Australians an estimated USD $250 million from scams, blocking 23 million calls and 36 million SMS last quarter in a major anti-fraud initiative.
Optus has appointed Pieter van der Merwe as Chief Security & Risk Officer to bolster data protection and customer security in Australia's competitive telecom sector.
Optus has launched API Connect with Vonage, offering secure, scalable telecom APIs that integrate real-time communications directly via the Optus network.
Yomojo has extended its partnership with Optus for three years, expanding to offer mobile, fixed wireless, and NBN services across Australia's telecom network.
Optus offers new and existing mobile customers a free 12-month subscription to Perplexity Pro, an AI search valued at AUD $300, enhancing access to AI tools.
Optus teams with charity Escabags to provide free Escape Bags, including SIM cards, across Australia for domestic abuse victims seeking safety and support.
Adelaide's Solutions Plus expands nationally, acquiring Sydney's BCPrise to boost its SME IT services and strengthen its presence in New South Wales.
Samsung launches Galaxy Tab S10 FE and FE+ in Australia with AI features, from AUD $849, offering enhanced performance and a larger display for productivity and leisure.
Optus has launched its 5G network rollout in regional Australia, aiming to boost coverage significantly and complete the nationwide rollout two years ahead of schedule.
Optus is fast-tracking its 5G rollout in regional Australia by partnering with TPG Telecom, promising improved connectivity and service for customers.
As cyberattacks rise, Australia's new Cybersecurity Act mandates timely reporting of ransomware payments, urging businesses to bolster their defences.
Great Southern Bank is enhancing its customer service automation by deploying NICE's AI-powered CXone Mpower platform, supported by Optus.
Australian telecom leaders unite to tackle tech-facilitated abuse, reinforcing their commitment during the 16 Days of Activism Against Gender-Based Violence.
Customer Science Group has launched an AI Accelerator Program, aiming to help contact centres effectively implement AI and enhance customer experiences.
The SAP SuccessFactors HR CONNECT 2024 in Sydney gathered over 500 professionals to explore AI's transformative role in HR and foster innovation across industries.
The ACCC has greenlit Vodafone's regional network sharing deal, set to expand coverage from 96% to 98.4% of Australians and double its geographical reach by 2025.
Optus, partnering with Devo Technology, launches a new Managed Threat Monitoring Service to bolster cybersecurity for enterprise clients using AI and real-time analytics.
