Outages stories
Gloucester tops UK cities for reliable broadband, Belfast lags
Sun, 16th Mar 2025
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uc
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hybrid & remote work
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telco
A new study by Broadband Genie reveals Gloucester leads the UK in reliable broadband, while Belfast struggles with over 51% of users facing outages.
Observability cuts outage costs for ANZ businesses in 2024
Wed, 23rd Oct 2024
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aiops
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cloud services
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downtime
A new report reveals ANZ businesses face outage costs of USD $2.2 million per hour, highlighting the critical need for full-stack observability in 2024.
How observability helps telcos deliver next-gen user experiences
Wed, 16th Oct 2024
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uc
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digital transformation
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genai
As telcos strive to meet evolving consumer demands, the rise of observability tools is crucial for enhancing digital customer experiences in the 5G era.
Survey: only 16% find their software testing efficient
Thu, 19th Sep 2024
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devops
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cx
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martech
Only 16% of organisations find their software testing effective amidst AI integration, revealing significant challenges and a need for better test practices.
Gartner predicts rise in SaaS backup prioritisation by 2028
Thu, 29th Aug 2024
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saas
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data protection
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dr
Gartner forecasts 75% of enterprises will prioritise SaaS application backup by 2028, a substantial rise from 15% in 2024, driven by recent IT outages.
Manufacturers leveraging observability for AI & IoT advancements
Wed, 14th Aug 2024
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cx
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martech
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iot
Manufacturers are investing heavily in observability to boost security, AI, and IoT, with 65% reporting improved issue resolution, states a New Relic report.
Microsoft outage exposes need for advanced security measures
Thu, 1st Aug 2024
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microsoft
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outlook
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cyberark
Microsoft's 365 Office and cloud services suffered major outages, sparking calls for AI-powered tech to combat growing DDoS attacks and misconfigurations.
IPI launches ElasticCX Service Recovery for contact centres
Fri, 26th Jul 2024
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uc
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breach prevention
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risk & compliance
IPI unveils ElasticCX Service Recovery, a cloud-based solution aimed at enhancing Contact Centre resilience against IT outages, security breaches, and planned upgrades.
Australian firms face $24 million yearly hit from IT outages
Tue, 2nd Jul 2024
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collaboration
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investment
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censuswide
Digital incidents have surged by 41% in Australia. PagerDuty's research reveals gaps in automation aggravate financial and operational pressures.
AIOps could save energy sector millions says New Relic report
Wed, 19th Jun 2024
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risk & compliance
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aiops
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cloud services
Energy sector outages are costing over USD $34 million annually, reveals a New Relic report. Enhanced observability and AIOps adoption are key strategies for mitigation.
New Relic report underscores rising observability in IT, telecoms
Wed, 29th May 2024
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uc
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edge computing
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ai
New Relic's latest report reveals that 43% of IT and telecom professionals attribute observability's growing importance to AI adoption, with 56% favouring a single observability platform.
Cirata unveils MultiSite tool to boost global code collaboration
Thu, 23rd May 2024
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dr
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risk & compliance
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software development
Cirata has launched an enhanced version of its Gerrit MultiSite solution, improving global development team collaboration by streamlining data replication.
Roq underscores importance of tech maintenance to prevent B2C outages
Fri, 3rd May 2024
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digital transformation
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cx
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martech
Engineering firm Roq highlights urgent need for increased investment in technology maintenance, amid rising tech failures and outages affecting B2C platforms.
How AI is transforming the Australian workforce
Fri, 23rd Feb 2024
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it training
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hcm
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aiops
Generative AI is reshaping Australia’s workforce, with technology skills now integral to the economy. Embracing AI could unlock billions of dollars by 2030, but requires an understanding of its intricacies and a stronger pipeline of tech workers.
Businesses caught underprepared for Active Directory outages, Cayosoft reveals
Mon, 19th Feb 2024
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devops
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apm
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software development
A recent report by Cayosoft shows a lack of preparedness for Active Directory outages, potentially costing companies millions per day and risking severe operational disruption.
How eCommerce and fintech firms are leveraging the power of AI-enabled data centres
Fri, 5th Jan 2024
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uc
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data analytics
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fintech
Ecommerce and fintech firms tap into the potential of AI-enabled data centres, harnessing GPU-powered servers to enhance data processing, bolster fraud detection, and streamline payment systems.
Blue Wireless joins Connectbase for easier global wireless connectivity
Mon, 11th Dec 2023
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connectivity
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open access
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blue wireless
Blue Wireless has joined Connectbase to provide instant pricing and global service availability, enhancing wireless connectivity solutions.
Venafi forecasts rise of '1000x developer' & hacker threats
Thu, 30th Nov 2023
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virtualisation
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open source
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ai
Venafi warns of the rise of '1000x developer' and '1000x hacker' threats in 2024, fuelled by burgeoning AI innovations and cloud native vulnerabilities.
Kyndryl teams up with Dynatrace to enhance business insights offering
Thu, 2nd Nov 2023
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cx
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martech
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partner programmes
Kyndryl forges global alliance with Dynatrace to amplify its business insights offering, enhancing customers' outcomes.
Big savings on Luminous power solutions for festive Cricket season
Thu, 12th Oct 2023
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power / energy
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ecommerce
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amazon
Luminous launches 'India Full Power' with Amazon and Flipkart, offering discounts on energy storage solutions.