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Professional Services Automation (PSA) Stories - Page 6

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Professional Services Automation (PSA) stories

AI presents major challenge for IT departments in 2024
Enterprise Resource Planning

AI presents major challenge for IT departments in 2024

A Certinia report reveals 43% of firms see staff AI training as key for 2024, while 38% plan to hire AI talent. Will firms adapt swiftly enough?.

By Imee Dequito • 3 min read • Tue, 25th Jun 2024
Reveille Software unveils Sentry for Microsoft Teams monitoring
Unified Communications

Reveille Software unveils Sentry for Microsoft Teams monitoring

Reveille Software launches Reveille Sentry for Microsoft Teams, providing unparalleled visibility into user activity and aiding in the management and security across multiple ECM platforms.

By Sean Mitchell • 2 min read • Wed, 13th Mar 2024
Manolo Blahnik taps Oracle NetSuite for supply chain management upgrade
Supply Chain

Manolo Blahnik taps Oracle NetSuite for supply chain management upgrade

Manolo Blahnik partners with Oracle NetSuite to boost supply chain efficiency and visibility across global operations.

By Kaleah Salmon • 3 min read • Mon, 23rd Oct 2023
Oracle NetSuite introduces AI-powered Text Enhance boosting productivity
Human Capital Management

Oracle NetSuite introduces AI-powered Text Enhance boosting productivity

Oracle NetSuite has unveiled advanced AI-powered features to enhance productivity through contextual and personalised content.

By Sean Mitchell • 2 min read • Mon, 23rd Oct 2023
NetSuite selected by Cohere to gear up for rapid AI-fueled growth
Enterprise Resource Planning

NetSuite selected by Cohere to gear up for rapid AI-fueled growth

Cohere, an AI platform, has chosen to use NetSuite's cloud business suite to enhance productivity and support growth.

By Sean Mitchell • 2 min read • Mon, 23rd Oct 2023
Oracle acquires Next Technik for Field Service Management solutions
Marketing Technologies

Oracle acquires Next Technik for Field Service Management solutions

Oracle revolutionizes field service sector with acquisition of Next Technik, enhancing efficiencies and customer satisfaction for NetSuite users.

By Sean Mitchell • 2 min read • Mon, 23rd Oct 2023
RMM platform SuperOps.ai takes on legacy MSP software with $3 million funding
Partner Programmes

RMM platform SuperOps.ai takes on legacy MSP software with $3 million funding

SuperOps.ai launches beta platform and secures $3m in funding to address disjointed MSP tools in the professional services automation (PSA) industry.

By Staff Writer • 3 min read • Thu, 13th May 2021
Making security a focal point when building an MSP
Partner Programmes

Making security a focal point when building an MSP

A successful transition can lead to enhanced efficiency, better service, and increased profit, writes ConnectWise SVP of international sales Gregg Lalle.

By Gregg Lalle • 6 min read • Wed, 12th May 2021
WatchGuard expands partner program with financial incentives
Firewalls

WatchGuard expands partner program with financial incentives

In the expanded program, partners can earn WatchGuardONE status by specialising in just one of the available product families.

By Ben Moore • 3 min read • Fri, 3rd May 2019
New API improves Datto RMM integration with ConnectWise
Partner Programmes

New API improves Datto RMM integration with ConnectWise

When combined with the ConnectWise API, Datto RMM partners can maintain an integrated, scalable, and secure management platform without self-hosting.

By Ben Moore • 2 min read • Wed, 27th Mar 2019
Datto releases second Autotask update in three months
IT Automation

Datto releases second Autotask update in three months

Datto has rolled out its second update to Autotask PSA in three months, enhancing ticketing, timekeeping, and contract visibility for MSPs.

By Staff Writer • 2 min read • Thu, 4th Oct 2018
What MSPs should know about business management platforms
Partner Programmes

What MSPs should know about business management platforms

As your MSP business grows and its time to invest in tech that can help, it's important to make sure you are getting the right solution for you.

By James Bergl • 3 min read • Fri, 10th Aug 2018
How to take your MSP game to the next level with services automation
Customer Relationship Management

How to take your MSP game to the next level with services automation

It can be difficult to accommodate growing customer needs, while maintaining profitability. Professional services automation could be the answer.

By Ben Moore • 4 min read • Thu, 26th Jul 2018