IT Brief India - Technology news for CIOs & IT decision-makers
India

Reputation management Stories - Page 8

Indian Stories

Reputation management stories

Global Stories

Reputation management stories

Snowflake introduces AI Data Cloud tailored for travel industry
Unified Communications

Snowflake introduces AI Data Cloud tailored for travel industry

Snowflake launches AI Data Cloud tailored for travel and hospitality, aiming to enhance operations and customer experiences through advanced data and AI integration.

By Sean Mitchell • 3 min read • Thu, 26th Sep 2024
Firms face rising threat of misinformation to reputation
Artificial Intelligence

Firms face rising threat of misinformation to reputation

A new study by Fire on the Hill and Mercury Analytics reveals that 60% of companies have suffered adverse effects from misinformation, calling for urgent action to protect corporate reputations.

By Kaleah Salmon • 3 min read • Thu, 16th May 2024
TeamViewer integrates Tensor with SAP Service Cloud for efficient customer service
Data Protection

TeamViewer integrates Tensor with SAP Service Cloud for efficient customer service

TeamViewer's Tensor is now integrated with SAP Service Cloud, improving customer service efficiency and data security.

By Imee Dequito • 3 min read • Thu, 9th Nov 2023
The high cost of the cybersecurity skills gap: Why we need to act now
Advanced Persistent Threat Protection

The high cost of the cybersecurity skills gap: Why we need to act now

There is a worldwide cybersecurity professional shortage. But what does this mean for cybercriminals? More easy money to make.

By Andrew Solovay • 4 min read • Wed, 17th May 2023
Listen and act: Why hotels need better guest engagement
Customer Experience

Listen and act: Why hotels need better guest engagement

Hoteliers must engage with guests and monitor online feedback to shape the guest experience and maintain a positive online reputation.

By Murphy Mathew • 4 min read • Tue, 28th Feb 2023
Three ways businesses can turn customers into advocates
Customer Relationship Management

Three ways businesses can turn customers into advocates

Recent studies have found that 74 per cent of Australians see customer experience as one of the most important factors in their purchasing decisions.

By Mark Brown • 3 min read • Thu, 3rd Mar 2022
Improve your document security strategy & protect your reputation
Document Management

Improve your document security strategy & protect your reputation

Waking up to find your organisation on the front page of the newspaper, unfavourably, must be a CEO's worst nightmare.

By Julia Gabel • 2 min read • Tue, 22nd Aug 2017
Exclusive: What's standing between you and success? Marketing
Partner Programmes

Exclusive: What's standing between you and success? Marketing

In a world where customers are more informed and discerning than ever, marketing has become a key strategic way to build reputation and boost revenue.

By Catherine Knowles • 4 min read • Fri, 15th Apr 2016

Stories from Other Regions

Reputation management stories

Draeger UK extends safety contract with INEOS O&P UK to 2029
Health Technologies

Draeger UK extends safety contract with INEOS O&P UK to 2029

Draeger Safety UK has secured a contract extension with INEOS O&P UK, continuing vital services until 2029, enhancing safety technology in the petrochemical sector.

By Catherine Knowles • 2 min read • Fri, 21st Feb 2025
Networks down but trust up: How to communicate when outages hit
Customer Experience

Networks down but trust up: How to communicate when outages hit

When network outages occur, effective communication becomes crucial; organisations must act swiftly to reassure customers and preserve trust.

By Mark Devlin • 6 min read • Tue, 18th Feb 2025
Deepfake fraud rises: 56% of Singapore firms affected
Biometrics

Deepfake fraud rises: 56% of Singapore firms affected

A Regula survey reveals that over half of Singaporean companies face deepfake fraud, with 56% experiencing audio scams, sparking global concerns.

By Catherine Knowles • 3 min read • Thu, 3rd Oct 2024
Ransomware hits 59% of UK financial firms in past 12 months
Malware

Ransomware hits 59% of UK financial firms in past 12 months

Bridewell research reveals 59% of financial services businesses have faced ransomware attacks in the past year, with legal fines and reputation damage as key repercussions.

By Catherine Knowles • 3 min read • Fri, 2nd Aug 2024
The messaging evolution and the fight against fraud
Data Protection

The messaging evolution and the fight against fraud

SMS revolution's downside: Europe tackles fraud epidemic through stringent data laws and sender verification in fight to preserve trust.

By John Bruner • 8 min read • Fri, 26th Apr 2024
Australian brands risk $74bn over poor out-of-hours service
Unified Communications

Australian brands risk $74bn over poor out-of-hours service

Australian businesses could lose $74bn due to poor out-of-hours customer service, according to a study by Qualtrics, citing growing consumer frustration with inadequate after-hours support.

By Catherine Knowles • 3 min read • Wed, 20th Mar 2024
Third of businesses unprepared for chemical incidents
Supply Chain

Third of businesses unprepared for chemical incidents

A Chemtrec survey finds 28% of firms under-prioritise chemical emergency response, as most lack C-suite oversight and regular drills.

By Michael Curreen • 4 min read • Wed, 9th Feb 2022
Landlords should watch out for no access clauses
Risk & Compliance

Landlords should watch out for no access clauses

Commercial landlords could face rent relief claims as lockdowns trigger emergency no access clauses in many New Zealand leases.

By Michael Curreen • 4 min read • Thu, 2nd Apr 2020
How to develop an effective crisis response plan
Risk & Compliance

How to develop an effective crisis response plan

Fast alerts via text and social media can protect customers and reputation when emergencies strike, experts say.

By Michael Curreen • 3 min read • Wed, 16th May 2018