Retail stories
Technical staff at Infobip Shift 2026 said autonomous AI agents are reshaping service journeys and making reskilling more valuable than new coding languages.
Eligible businesses can now claim profiles and track engagement in ChatGPT, as OpenAI pushes the assistant deeper into commercial discovery.
The Dubai-founded display maker is betting on channel partners and bespoke products to win share in a crowded European market.
Merchants could see stronger repeat spending as the Australian platform lets shoppers earn cashback and donate it to charity at checkout.
Businesses can now tie loyalty rewards to charitable donations at the till, as Points4Purpose rolls out its platform through Tyro and Clover.
The shift is intended to help the fashion label turn online discovery into store visits as it pushes beyond handbags into ready-to-wear clothing.
The eight-qubit machine is now live in Sydney, marking a move from laboratory research to commercial use and giving Australia its first quantum computer.
Younger shoppers are expected to account for a larger slice of UK Black Friday gift spending, with 73% of Gen Z planning purchases.
The branding push underlines Gkash's ambition to bundle its merchant tools for stores, mobile sellers and online checkout into one market-facing identity.
Trust, not novelty, now determines whether Americans will accept AI support, with preference rising when customers know their issue will be resolved.
Trust matters more than novelty, with 28.8% of US consumers now choosing AI customer service when they know their issue will be resolved.
Under-35s are far likelier to walk away from retailers over weak rewards, even as 61% say they feel more loyal than three years ago.
Rising oil prices and higher borrowing costs are squeezing retail and housing-linked firms, while mining continues to hold up.
Households and retailers face extra strain after confidence fell 2.7% in November, with mortgage holders hit hardest ahead of Christmas shopping.
Shoppers are being pitched large-screen sets and surround sound as TCL targets Australia's festive premium TV market with prices up to AUD $14,999.
Shoppers in Australia will get an earlier chance to compare home robotics deals as MOVA opens its Black Friday sale on 5 November.
The Cambridgeshire operator expects a 3% MPG gain across 180 assets after replacing fragmented systems with Microlise software worth more than £500,000.
Customer checkout round-ups have now delivered more than GBP £90 million to charities as cash use keeps falling and digital giving grows.
AI-assisted food shopping in the UK is weakening brand loyalty, with Attest finding 36% of first-time buys went to unfamiliar names.
Businesses are increasingly using AI assistants to pull live answers from sales, stock and staffing systems, reducing reliance on static reports.
