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Systems integration stories

Programmed centralises vendor data with Boomi platform
Digital Transformation

Programmed centralises vendor data with Boomi platform

The overhaul gives more than 18,000 vendors a single governed record, cutting duplicate compliance checks and manual re-keying across systems.

By Sean Mitchell • 4 min read • Last month
HERE partners Prinzhorn on factory digital workspace
Software-as-a-Service

HERE partners Prinzhorn on factory digital workspace

Factory staff could save time on routine tasks as Prinzhorn rolls out a single digital workspace across sites, starting at Hamburger Containerboard.

By Sean Mitchell • 4 min read • Last month
Magnum Ice Cream names Accenture, HCL for tech carve-out
Customer Relationship Management

Magnum Ice Cream names Accenture, HCL for tech carve-out

The separation from Unilever will hinge on a new digital backbone, with systems to be rolled out over 18 months before TSA support ends in 2027.

By Sean Mitchell • 3 min read • Last month
Propel launches production MCP for AI-driven PLM integration
Digital Transformation

Propel launches production MCP for AI-driven PLM integration

Manufacturers could soon query live product data from AI tools, as Propel links its PLM platform to Claude, ChatGPT and Copilot.

By Mark Tarre • 4 min read • Last month
Talkdesk launches AI agent builder for customer teams
Customer Experience

Talkdesk launches AI agent builder for customer teams

It could cut customer service AI deployment from weeks to hours, while keeping human approval and oversight before agents go live.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Prodoscore launches MCP server for enterprise AI assistants
Software-as-a-Service

Prodoscore launches MCP server for enterprise AI assistants

Enterprise users can now query workforce data alongside sales and finance systems, as the connector is read-only and uses existing permissions.

By Sean Mitchell • 4 min read • Last month
Avalara wins TrustRadius tax compliance software award
Software-as-a-Service

Avalara wins TrustRadius tax compliance software award

Verified customer feedback has put Avalara among the top-rated tax compliance tools as businesses grapple with complex rules across jurisdictions.

By Joseph Gabriel Lagonsin • 3 min read • Last month
LumApps launches AI Employee Hub for everyday work
Software-as-a-Service

LumApps launches AI Employee Hub for everyday work

The platform aims to close the gap between heavy AI spending and everyday use, especially for frontline staff across fragmented workplace systems.

By Sofiah Nichole Salivio • 4 min read • Last month
Synthflow AI & Avant strike exclusive voice AI deal
Software-as-a-Service

Synthflow AI & Avant strike exclusive voice AI deal

The tie-up could speed customer service automation for regulated sectors, with first joint deals already closed and roll-outs due in weeks.

By Sean Mitchell • 4 min read • Last month
Legrand powers Yerevan State University AI data centre
DataCentre infrastructure

Legrand powers Yerevan State University AI data centre

Armenia's research push gets a boost as a 64-GPU supercomputer is installed in a retrofitted university building.

By Sofiah Nichole Salivio • 3 min read • Last month

Stories from Other Regions

Systems integration stories

Australia AI adoption outpaces governance, says study
Digital Transformation

Australia AI adoption outpaces governance, says study

Governance is lagging as Australian firms race ahead with AI, leaving many exposed to control and readiness gaps, a new study finds.

By Sofiah Nichole Salivio • 4 min read • Last month
Mackenzie adopts Bloomberg MAC3 for portfolio risk
Application Programming Interface

Mackenzie adopts Bloomberg MAC3 for portfolio risk

The Canadian asset manager will use Bloomberg's MAC3 to spot hidden risks and unintended exposures across equities, bonds and alternatives.

By Sean Mitchell • 4 min read • Last month
Coventry trust launches linked digital medicines system
Digital Transformation

Coventry trust launches linked digital medicines system

Nurses at a major NHS trust should spend less time away from bedsides as live medicines stock now sits inside patient records, cutting errors.

By Sofiah Nichole Salivio • 4 min read • Last month
Datacom & Lenovo bring robot inspections to Australia
Robotics

Datacom & Lenovo bring robot inspections to Australia

Australian airports and utilities could soon use dog-like robots to inspect risky sites, as Datacom and Lenovo roll out AI systems.

By Sean Mitchell • 4 min read • Last month
Gallagher Security launches podcast on access control
Digital Transformation

Gallagher Security launches podcast on access control

Security teams and IT departments are being pulled closer together as access control becomes part of wider digital infrastructure.

By Mark Tarre • 4 min read • Last month
3PL appoints Ryan Walker as Head of Customer Experience
Digital Transformation

3PL appoints Ryan Walker as Head of Customer Experience

The new role signals 3PL's push to improve service and align staff, systems and technology as competition in fulfilment intensifies.

By Sofiah Nichole Salivio • 4 min read • Last month
Geospatial demand outpaces team capacity in Britain
Smart Cities

Geospatial demand outpaces team capacity in Britain

Three-quarters of geospatial teams say demand is rising faster than capacity, heightening pressure on staff, systems and decision-making.

By Sean Mitchell • 3 min read • Last month
UK retailers face frontline tech friction, study finds
Unified Communications

UK retailers face frontline tech friction, study finds

Shop-floor systems are leaving most staff juggling too many devices, as only 5% of UK retail workers report no major in-store tech friction.

By Joseph Gabriel Lagonsin • 4 min read • Last month