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SourseAI strikes New Zealand telecoms deal with 2degrees
Software-as-a-Service

SourseAI strikes New Zealand telecoms deal with 2degrees

The deal gives 2degrees specialist predictive analytics to help lift campaign conversion, curb churn and grow customer lifetime value.

By Sean Mitchell • 4 min read • Last week
Indigo Telecom eyes Aqua Comms Newcastle operations centre
Network Infrastructure

Indigo Telecom eyes Aqua Comms Newcastle operations centre

The proposed transfer would bolster round-the-clock monitoring for subsea cable customers as Indigo expands its global network operations footprint.

By Mark Tarre • 3 min read • Last week
Ericsson builds SAP data fabric to scale AI across business
Network Infrastructure

Ericsson builds SAP data fabric to scale AI across business

Unified data governance is set to help Ericsson push AI beyond pilots, with more than 85,000 users already on SAP's Joule assistant.

By Sofiah Nichole Salivio • 4 min read • Last week
Zana Stojanovski wins Dynatrace APAC special award
Software-as-a-Service

Zana Stojanovski wins Dynatrace APAC special award

The award underscores rising demand for local observability expertise as Avocado's Dynatrace business has grown more than 500% year on year.

By Mark Tarre • 4 min read • Last week

Stories from Other Regions

Telcos stories

Gamma pitches cloud voice to MSPs to boost retention
Unified Communications

Gamma pitches cloud voice to MSPs to boost retention

MSPs could protect margins by bundling cloud voice, as Gamma says it can also reduce churn and block rivals from key accounts.

By Mark Tarre • 6 min read • Last week
Kanata North adds CAD $17.9 billion to Canada's economy
Semiconductors

Kanata North adds CAD $17.9 billion to Canada's economy

The tech cluster supports more than 63,000 jobs and could help Canada strengthen domestic supply chains for semiconductors and photonics.

By Sean Mitchell • 4 min read • Last week
Globe Telecom picks Synchronoss for Philippines cloud
Data Protection

Globe Telecom picks Synchronoss for Philippines cloud

The deal gives Globe Telecom a new subscription service for 54 million users, helping them back up and manage content beyond handset storage.

By Sofiah Nichole Salivio • 3 min read • Last week
Oakland Arena completes Wi-Fi 7 overhaul in 13 days
Digital Transformation

Oakland Arena completes Wi-Fi 7 overhaul in 13 days

Sold-out concerts can now run without dropped connections as the 19,500-seat California venue handled 8.22 terabytes over two nights.

By Sofiah Nichole Salivio • 4 min read • Last week
Orro & Megaport launch managed global network service
Hybrid Cloud

Orro & Megaport launch managed global network service

Australian businesses expanding overseas can now secure private network links and compute in minutes through a single managed provider.

By Sean Mitchell • 4 min read • Last week
Voice as a modern growth lever for MSPs
Unified Communications

Voice as a modern growth lever for MSPs

MSPs risk losing deals and margin unless they bundle Teams-aligned calling, as customers demand simpler vendors and tighter integration.

By Will Morey • 5 min read • Last week
The connectivity stack: Why Australian ICT leaders are rethinking where their websites live
Data Protection

The connectivity stack: Why Australian ICT leaders are rethinking where their websites live

Offshore web hosting is becoming harder to justify as Australian firms weigh latency, sovereignty and support risks across their digital stack.

By Dominic Vivarini • 6 min read • Last week
Tesco Mobile completes 65 upgrades across Greater Manchester
Smart Cities

Tesco Mobile completes 65 upgrades across Greater Manchester

Customers in busy parts of Greater Manchester should see fewer dropped calls and faster data after 65 upgrades covering more than 14,000 postcodes.

By Joseph Gabriel Lagonsin • 4 min read • Last week
One NZ calls for long-term telecom investment policy
Network Infrastructure

One NZ calls for long-term telecom investment policy

Rising demand and tighter economics are squeezing network spending, with One NZ warning New Zealanders could feel slower progress in coverage and resilience.

By Mark Tarre • 4 min read • Last week
UK Connect launches field engineer service for MSPs
Partner Programmes

UK Connect launches field engineer service for MSPs

MSPs facing costly field delays can now tap UK Connect's on-demand engineer network, with no minimum commitments or in-house hires required.

By Sean Mitchell • 4 min read • Last week
One NZ says trust now decides New Zealanders on AI
Data Protection

One NZ says trust now decides New Zealanders on AI

Confidence is lagging behind AI use in New Zealand, with most users still wary and many saying they would walk away over misuse.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Payments Canada urges cross-sector anti-fraud strategy
Data Protection

Payments Canada urges cross-sector anti-fraud strategy

Fraud is moving across Canada's payments ecosystem, prompting calls for banks, telecoms and platforms to share data and coordinate defences.

By Karen Joy Bacudo • 4 min read • Last week
Dojo warns of AI fake receipts fuelling refund fraud
Identity and Access Management

Dojo warns of AI fake receipts fuelling refund fraud

Refund teams face a growing fraud risk as AI-made receipts become harder to spot and more widely used in disputes.

By Joseph Gabriel Lagonsin • 3 min read • Last week