Unified Communications-as-a-Service (UCaaS) stories

Zoom pioneers with post-quantum end-to-end encryption, setting a new security standard in video conferencing to protect against future quantum threats.

New research reveals the global unified communications market will soar from USD $48.1B in 2021 to USD $187.6B by 2031, driven by digital transformation and remote work trends.

Access4 has launched its Flex solution for Microsoft Teams, designed to amalgamate advanced and basic user services within one customer tenancy, fostering cost-effectiveness and scalability.

Westcon-Comstor partners with AudioCodes to enhance Unified Communications as a Service (UCaaS) and Contact Centre as a Service (CCaaS) offerings, aiming to boost recurring revenues for their partners.

Research reveals the key role of interpersonal relationships for success in the tech industry and challenging notions of AI dominance.

Global Unified Communications as a Service market set for a 10.3% growth over the next five years, with mobile UCaaS services gaining momentum.

Access4 partners with IT provider efex to supply voice functionality for efex's newly expanded cloud-based B2B communication suite, efex Comms, bolstering its digital service offerings.

Virtus Health plans a 5-year global implementation of the integrated RingCentral communication platform across its 62 sites, aiming to enhance patient experience and reduce business communication costs.

Southern Cross Credit Union (SCCU) partners with global cloud communications firm, Vonage, enhancing their customer support system in Australia by employing Vonage Fusion's UCaaS and CCaaS solutions.

Gamma Communications has strategically acquired international SMS and voice services provider, Coolwave Communications, bolstering its global presence and voice services.

Prophecy International partners with SOFTEL Communications to integrate emite analytics with SOFTEL's AI, significantly enhancing CX.

Access4, a leading UCaaS provider, achieves four key ISO certifications underpinning its commitment to innovation, sustainability, data security and quality management in all operations.

Gamma Communications cements its leadership in Europe's communication services by acquiring EnableX Group, integrating further value into their UCaaS space and bolstering partner growth opportunities.

UCaaS provider Access4 has crowned Virtual IT Group as its Diamond++ Partner in Australia, following VITG's strategic acquisitions.

Global Cloud Xchange (GCX) plans a major business operations overhaul via a multi-year contract with Sonata Software.

Access4, the Unified Communication-as-a-Service (UCaaS) provider, has announced the winners of its 2023 ANZ Partner Awards.

GoTo appoints Michael Day as VP of partner sales, leading the newly launched GoTo Partner Network and aiming to grow global partner programs.

ShoreTel’s Australian channel partners are embracing the opportunity to sell the company's new UCaaS offering and reaping quick returns.

Asia Pacific is set to become the growth engine for ALE, with ANZ leading the way, as local companies seize the opportunity to buy business outcomes.