Voice over Internet Protocol (VoIP) stories
In the same way that copper telephone wires were co-opted for use by computers, the Internet Protocol
was co-opted to carry telephone calls. Neither were designed for the purpose and therefore both faced
technological limitations. Voice over Internet Protocol describes the transmission of telephone calls on
the IP network. This was initially challenging, as IP works on a ‘best effort’ principle and sends traffic in a
random stream of ‘packets’, later reassembled at destination in the correct order. Voice and video
packets must arrive contiguously or they are garbled. This problem was overcome by various techniques
including SIP: Session Initiation Protocol facilitates VOIP calls and is commonly used when you make a
call over the internet.
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eflow Global upgrades TZEC to combat market abuse with AI
Tue, 16th Jul 2024
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uc
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surveillance
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ai
eflow Global's TZEC upgrade leverages AI to enhance eComms surveillance, aiming to curb market abuse and meet strict regulatory demands amid rising fines.
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Meltwater launches AI-powered copilot with Microsoft
Mon, 1st Jul 2024
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uc
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ai
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voip
Meltwater, in partnership with Microsoft, has unveiled Meltwater Copilot, an AI-driven tool aimed at revolutionising communication and marketing strategies.
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Barclays partners with Microsoft to enhance digital security
Thu, 27th Jun 2024
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uc
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data protection
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digital transformation
Barclays is teaming up with Microsoft to boost its security systems, leveraging AI to enhance detection and protection, securing trust in their digital framework.
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Logitech launches AI-powered, eco-friendly camera
Wed, 26th Jun 2024
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uc
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cleantech
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personal computing devices
Logitech's MeetUp 2, an AI-powered USB conferencing camera with a focus on sustainability, promises to enhance virtual meetings.
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Seismic unveils AI innovations in latest 2024 release
Thu, 20th Jun 2024
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uc
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cx
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martech
Seismic's Spring/Summer 2024 release introduces AI-powered tools, including Aura Copilot, to boost customer-facing teams' efficiency and meet modern B2B demands.
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PFU announces RICOH 360 Meeting Hub to boost remote inclusion
Thu, 20th Jun 2024
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hcm
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uc
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digital entertainment
PFU Limited has unveiled its RICOH 360 Meeting Hub, an all-in-one device to transform virtual meetings, aiming to create an in-room experience for remote participants.
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Tollring launches AI-powered recording for Microsoft Teams
Tue, 11th Jun 2024
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uc
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cx
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martech
Tollring has unveiled Analytics 365 AI-Powered Recording for Microsoft Teams, enhancing its toolset with live transcription and AI-driven analysis, starting at US$7 per user.
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GitHub enhances AI developer tool with Copilot Extensions
Fri, 24th May 2024
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uc
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virtualisation
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martech
GitHub launches Copilot Extensions to streamline AI-driven development, integrating tools from top partners like DataStax and Azure directly into the IDE.
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iManage integrates its AI with Microsoft Copilot to boost productivity
Thu, 23rd May 2024
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uc
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voip
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microsoft
iManage integrates its AI services with Microsoft Copilot, improving collaboration and decision-making for knowledge workers via enhanced AI capabilities.
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Unified communications market to expand to USD $187.6 billion by 2031
Tue, 21st May 2024
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uc
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digital transformation
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cybersecurity
New research reveals the global unified communications market will soar from USD $48.1B in 2021 to USD $187.6B by 2031, driven by digital transformation and remote work trends.
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Siemens & Microsoft expand partnership to boost innovation
Fri, 17th May 2024
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uc
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digital transformation
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ai
Siemens and Microsoft expand their 35-year partnership, integrating Siemens' industrial software with Azure’s cloud and AI.
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CoachHub unveils AI tool to enhance digital coaching experience
Thu, 16th May 2024
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uc
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data protection
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data privacy
CoachHub has launched an AI Coaching Companion to provide continuous support and personalised learning for coachees between sessions, accessible through Microsoft Teams.
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Avast report reveals rise in AI-powered cyberattacks & scams
Wed, 15th May 2024
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uc
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malware
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phishing
Avast’s Q1 Threat Report spotlights a surge in AI-driven cyberattacks, with 90% of threats involving social engineering, deepfakes, and YouTube scams.
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Collaboration tools are now at the frontline in the battle against phishing
Mon, 13th May 2024
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uc
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phishing
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email security
As users swap email for collaboration suites, threat actors are as well, posing a fresh challenge for corporate security teams.
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ServiceNow & Microsoft to enhance workflow with integrated AI capabilities
Thu, 9th May 2024
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digital transformation
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uc
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hyperscale
ServiceNow is furthering its strategic alliance with Microsoft to integrate AI systems, increasing workplace efficiency and employee flexibility. This follows impressive Q1 results from ServiceNow.
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UK excels in customer satisfaction & IT service delivery
Thu, 9th May 2024
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uc
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ai
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contact centre
Freshworks report reveals generative AI impact on UK business performance, boasting of rapid customer response times and high satisfaction scores.
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RedHat unveils expanded automation for hybrid cloud systems
Tue, 7th May 2024
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uc
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hybrid cloud
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open source
RedHat reveals an enhanced automation offering for hybrid cloud systems, promising streamlined operations and improved business innovation using the Red Hat Ansible Automation Platform.
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What is vishing? Tips to spot and avoid voice phishing scams
Thu, 2nd May 2024
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malware
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uc
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vpns
As vishing scams persist, we explore its mechanisms, common tactics, and how to deter these voice phishing attacks, safeguarding your personal data and finances.
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The remote desktop tools most targeted by attackers in the last year
Thu, 2nd May 2024
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malware
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virtualisation
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uc
Virtual Network Computing (VNC) was the most targeted remote desktop tool in the past year, clouds over a new Barracuda data report.
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Dropbox unveils new features for remote work, enhances Microsoft integration
Fri, 26th Apr 2024
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uc
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encryption
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hybrid & remote work
Dropbox responds to challenges of remote working with security enhancements, upgrades to Dropbox Replay, and new integrations with Microsoft tools.