About Jed
Jed Nykolle Harme
Editor
With over six years of experience in the journalism industry, Jed Nykolle is a freelance writer, community journalist, and editor specializing in fintech, technology, science, and news, with a soft spot for travel and feature SEO stories. When she’s not chasing deadlines, she’s probably writing poems, getting lost in beaches, or hiking mountains in search of the perfect sunset.
Former TechDay team member.
Stories by Jed - Page 2
Generative AI adoption cuts IT incident times by nearly a third
Wed, 22nd Oct 2025
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uc
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digital transformation
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genai
Generative AI adoption cuts IT incident resolution times by nearly a third, saving over 323,000 work hours and boosting ITSM efficiency, says SolarWinds report.
OpenADR Alliance sees record global growth as energy evolves
Wed, 22nd Oct 2025
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iot
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cartech
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clean technologies
The OpenADR Alliance reports record growth with nearly 60 new members as global energy sector adopts open standards for managing distributed resources.
Iron Mountain unveils AI-driven platform for unified data control
Wed, 22nd Oct 2025
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data analytics
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digital transformation
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ecm
Iron Mountain launches AI-powered InSight DXP platform to unify physical and digital data, boosting productivity and automating compliance for enterprises.
10x Banking appoints Philip Barnett as Executive Vice Chair for growth
Tue, 21st Oct 2025
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digital transformation
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fintech
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cx
10x Banking appoints Philip Barnett as Executive Vice Chair to drive strategic growth and global expansion, focusing on Asia Pacific markets.
AI-powered phishing threats outpace business defences & SOC teams
Sat, 18th Oct 2025
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mdm
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phishing
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advanced persistent threat protection
Generative AI boosts phishing and smishing attacks, forcing businesses to rethink security as AI-driven threats outpace traditional defences and SOC teams.
Salesforce & Google deepen AI partnership with Agentforce 360
Fri, 17th Oct 2025
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crm
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uc
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martech
Salesforce and Google deepen AI partnership with Agentforce 360, integrating Gemini Enterprise to boost productivity and streamline workflows across Google Workspace.
OVHcloud unveils AI-powered cooling to cut water & energy use
Fri, 17th Oct 2025
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hyperscale
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dc
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power / energy
OVHcloud launches AI-driven cooling technology in its datacentres, cutting water use by 30% and cooling energy consumption by 50%, boosting sustainability.
AAF closes Axis Fund at USD $55 million for early-stage backing
Fri, 17th Oct 2025
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fintech
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erp
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venture capital
AAF closes its fourth fund, The Axis Fund, at USD $55 million to back emerging managers and early-stage companies from Pre-Seed to Pre-IPO stages.
FICO secures ten patents to advance responsible AI & analytics
Fri, 17th Oct 2025
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fintech
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supply chain
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data privacy
FICO has secured ten new patents to enhance Responsible AI, boosting transparency and fraud prevention across numerous sectors globally.
Visa's VAMP sets stricter thresholds for fraud & disputes
Fri, 17th Oct 2025
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risk & compliance
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ai
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payment technologies
Visa's new Acquirer Monitoring Programme, effective October 2025, imposes stricter fraud and dispute thresholds, charging USD $8 per transaction dispute over 2.2%.
Oracle enhances Fusion Cloud supply chain with new AI agents
Thu, 16th Oct 2025
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cx
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martech
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hcm
Oracle adds new AI agents to Fusion Cloud Applications, boosting supply chain leaders' ability to optimise processes and improve decision making seamlessly.
Salesforce & Stripe team up with OpenAI for AI-powered checkout
Thu, 16th Oct 2025
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cx
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martech
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cdp
Salesforce teams up with Stripe and OpenAI to launch AI-powered Instant Checkout, enhancing personalised shopping and speeding up online purchases for retailers.
Salesforce & AWS advance secure AI agents in enterprise change
Thu, 16th Oct 2025
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uc
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digital transformation
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hyperscale
Salesforce and AWS are deepening their decade-long collaboration to boost secure AI agent adoption in enterprises, enhancing data, contact centres and procurement.
Saviynt adds AI-powered tools to simplify identity management
Thu, 16th Oct 2025
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pam
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partner programmes
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iam
Saviynt has launched AI-powered tools to simplify identity management, securing applications and governing human and non-human identities in enterprises.
Coveo enhances AI for Agentforce with context passthrough tools
Thu, 16th Oct 2025
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cx
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martech
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risk & compliance
Coveo has enhanced AI support on Agentforce with custom context passthrough tools, boosting response accuracy and accelerating issue resolution for enterprises.
Tanium debuts Ask Agent to automate IT operations & security
Thu, 16th Oct 2025
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it automation
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edr
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ai
Tanium launches Ask Agent, an AI feature automating IT and security tasks via natural language, boosting efficiency in enterprises including healthcare and real estate.
Outpost24 appoints Liz Drysdale as Chief Marketing Officer
Thu, 16th Oct 2025
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cx
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martech
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risk & compliance
Outpost24 has named Liz Drysdale as Chief Marketing Officer to lead global marketing and expand its cybersecurity brand and customer engagement.
APIContext appoints Lelah Manz as Chair to lead global growth
Thu, 16th Oct 2025
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uc
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partner programmes
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ai
APIContext has named Lelah Manz as Chair to drive its global growth and expand its platform in the rapidly evolving API monitoring and resilience market.
OpenText launches CE 25.4 to boost secure AI readiness & compliance
Thu, 16th Oct 2025
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document management
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ecm
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martech
OpenText has launched Cloud Editions 25.4 to enhance AI readiness, secure data management, and compliance for businesses adopting artificial intelligence.
Cloudinary surpasses three million users & launches creators hub
Thu, 16th Oct 2025
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uc
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erp
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ai
Cloudinary surpasses three million developer users, launching a Creators Community to boost learning and collaboration in visual digital content worldwide.