Kore.ai launches Artemis AI platform on Microsoft Azure
Tue, 26th May 2026 (Today)
Kore.ai has launched the Artemis edition of its Agent Platform, initially available on Microsoft Azure.
The product is designed to help large organisations build, govern and run multi-agent artificial intelligence systems with controls in place before deployment. Artemis is aimed at enterprises looking to move AI projects from pilot programmes into day-to-day operations.
The launch centres on three elements that Kore.ai says set the platform apart: Agent Blueprint Language, or ABL; an AI agent architect called Arch; and a dual-brain architecture that combines agentic reasoning with deterministic workflows.
ABL is described as a compiled declarative language for defining, validating and governing AI agents, systems and workflows. It includes six orchestration patterns covering supervisor, delegation, handoff, fan-out, escalation and agent-to-agent federation.
Arch is intended to convert business objectives into production-ready ABL, support the full lifecycle of an agent, design its underlying topology and refine agents using production traces. The dual-brain approach runs two cognitive engines in parallel through shared memory under a single runtime, with the aim of making systems more predictable and auditable.
Kore.ai is pitching the platform to senior technology, security and finance leaders under pressure to show returns from AI spending while maintaining compliance and oversight. The software is intended to bring fragmented in-house and third-party agents onto one foundation, while logging and tracing agent actions and policy decisions.
Raj Koneru, Chief Executive Officer and Founder of Kore.ai, set the launch against a broader shift in the market.
"Enterprise AI is entering its third wave, where governance, observability, and trust define success at scale. The Kore.ai Agent Platform reflects this shift by bringing an AI-native architecture to market that enables enterprises to build, manage, and optimize multiagent systems with confidence. This level of depth comes from a decade of delivering AI experiences in complex, regulated environments, where scale, compliance, and reliability are non-negotiable," said Raj Koneru, Chief Executive Officer and Founder of Kore.ai.
Azure launch
Microsoft is the initial cloud launch partner. The platform is built on the Microsoft Azure stack across compute, identity, AI and security, and integrates with Microsoft Foundry, Microsoft Agent 365, Entra ID and the Microsoft Graph API.
The product also includes a native Microsoft Teams channel through the Azure Bot Framework. Broader cloud availability will follow, although no further details were provided.
Stephen Boyle, Corporate Vice President, Enterprise Partner Solutions at Microsoft, said the launch reflects changing demand among large companies.
"Enterprises are moving agentic AI from experimentation to operations, and that shift requires a foundation built for production. The Kore.ai Agent Platform integrates with Microsoft Foundry and Microsoft Agent 365, giving customers a governed environment to build, deploy, and operate AI agents with the identity, security, and observability that Microsoft customers expect," said Boyle.
Governance focus
Kore.ai is making governance a central part of its case for Artemis. Every decision, path and outcome can be logged, traced and analysed in real time, while constraints and flow controls sit at the platform layer rather than being left to an AI model.
That approach is likely to appeal to buyers in regulated sectors such as banking, healthcare and insurance, where auditability and policy enforcement remain significant barriers to wider AI deployment. The platform supports public cloud, sovereign regions, private cloud and on-premises deployments, with regional data residency options.
Kore.ai also said the platform meets a range of security and compliance requirements, including SOC 2 Type II, ISO 27001 and PCI DSS certification, as well as FedRAMP Moderate authorisation, HIPAA alignment, HiTrust compliance and GDPR compliance. It added that real-time personally identifiable information tokenisation, tenant isolation and immutable audit trails apply to every agent action.
External validation featured in the announcement through comments from Everest Group.
"To scale AI with confidence, enterprises need a standardized agent building system and the enforcement of robust governance. Kore.ai's strong investments in advancing agentic AI capabilities and governance, combined with a consistent focus on delivering measurable business outcomes, have positioned Kore.ai as a Leader in the Agentic AI Products PEAK MatrixR Assessment 2026," said Vaibhav Bansal, Vice President at Everest Group.
Customer views
Kore.ai also highlighted early customer feedback from Vanguard and Blue Cross Blue Shield of Massachusetts, both of which focused on architecture and governance rather than raw model performance.
"We've had early visibility into the Kore.ai Agent Platform, and the architectural rigor stands out. Compiled blueprints, governance in a separate deterministic layer, and one language for every agent are the design choices enterprise AI has been missing," said Keyur Parikh, Head of Workplace Technology Strategies and Services at Vanguard.
"The question every enterprise is asking is how to move AI from pilot to production without creating compliance exposure. What stood out about Kore is that governance is architectural, not an afterthought. That is what it takes to get AI approved for the work that actually matters," said Arunkumar Ramakrishnan, Director of Enterprise Technology at Blue Cross Blue Shield of Massachusetts.
Kore.ai said it serves more than 500 Global 2000 organisations and supports more than 40 voice and digital channels, along with more than 300 integrations, including Microsoft A365, Salesforce, HubSpot, Jira and GitHub, as well as sector-specific systems in banking, healthcare, retail and telecoms.