PDQ adds software visibility tools & workflow integrations

PDQ has introduced a set of product updates for its IT management software focused on software visibility, deployment organisation and workflow integrations.

The release adds a PowerShell Scanner, a software inventory view, folder-based package organisation, a larger package library, integrations with Zapier, Freshworks and Jira, and a new in-product help menu. The package library now includes more than 500 ready-to-deploy packages.

One of the main additions is the PowerShell Scanner in PDQ Connect, which lets IT administrators collect custom device data and add it to inventory records. Users can write a script in the console or upload a .ps1 file, test it on a device, and use the results in reporting, filtering, device groups and automations.

The software tab is intended to give administrators a single view of applications installed across a fleet of devices. PDQ says it is designed to help teams identify missing, outdated and vulnerable software without first building reports or manually creating groups.

Workflow changes

Package management is another area covered by the release. Folder-based organisation in the Packages tab lets teams arrange deployment libraries using preset categories managed by PDQ, as well as custom folders.

The change is aimed at teams managing larger software libraries, where naming conventions alone can become difficult to maintain. It is intended to make patching and deployment workflows easier to manage over time.

PDQ has also expanded its package library to more than 500 packages, which it says are validated, tested and maintained before being made available to customers.

The company has also added integrations with Zapier, Freshworks and Jira. These are intended to help IT teams connect deployment actions with broader business processes or ticketing workflows.

Support tools

A new in-product Help menu brings together documentation search, release notes, system status and community resources in one place. Users can also use an "Ask our Docs" function to receive step-by-step answers drawn from the knowledge base, with citations.

PDQ also pointed to additional deployment visibility coming soon, intended to show IT teams more clearly what is happening across deployments and help them respond when issues need attention.

Mark Littlefield outlined the company's position on the update set.

"IT teams need visibility and control, but they also need tools that don't slow them down," said Mark Littlefield, Vice President of Product at PDQ. "This release is all about helping teams see what matters, stay organized as their environments grow, and move from insight to action faster."

The latest changes are aimed at IT teams managing distributed Windows and macOS environments. PDQ says it serves more than 33,000 customers.