SmartBear has recently announced the appointment of Ron Trackey as the new Senior Vice President of Product Management and Design.
Ron Trackey brings over three decades of global expertise from his previous roles at RSA, Carbonite, and Microsoft. This appointment signals a strategic move to advance the company’s product portfolio and user experience.
Most recently, Trackey served as Vice President, Product Management at Digital.ai, where he focused on automating software delivery workflows for Global 5000 enterprises. His career has also included significant positions such as Vice President of Product at Carbonite and Senior Director of Product Management, Fraud, and Authentication at RSA Security. At Microsoft, he was instrumental in delivering pioneering mobile voice search and mapping applications for Bing during his nearly 15-year tenure.
Dan Faulkner, the Chief Product Officer at SmartBear, emphasised the importance of Trackey’s role in the company. “As we navigate through the complexities of today's technological landscape worldwide with AI-driven tools to accelerate development and create customer experiences that matter, Ron will be pivotal in driving advancements in SmartBear’s product strategy and design,” said Faulkner. “With his extensive experience across the tech industry working at world-class organisations, Ron is a highly respected leader known for driving innovation and excellence, and we are extremely happy to add him to the SmartBear team at this transformative time.”
Trackey’s experience aligns with SmartBear’s mission to empower testers, developers, and DevOps teams globally. At Digital.ai, he led initiatives intended to assist enterprise customers in managing software delivery. At Carbonite, he managed product teams focused on innovation, and at RSA Security, he oversaw critical technologies aimed at tackling consumer fraud and authentication. His tenure at Microsoft marked significant advances in product and development leadership roles.
Commenting on his new role, Ron Trackey said, “SmartBear is setting a new standard where technology meets the future of development practices—a standard that emphasises visibility, quality, speed, and above all, the experiences of your development teams and your customers. I’m thrilled to join the SmartBear team and bring my experience in building and leading product organisations to the company that is positioned to help development and testing teams solve their complex problems and create software that truly drives exceptional customer experiences.”
As part of its commitment to enhancing developer experiences globally, SmartBear is integrating its tools into intuitive solution hubs. These include API Hub, Test Hub, and Insight Hub, which feature HaloAI, the company’s trusted AI-driven technology. According to SmartBear, this integration equips development teams with insights and controls necessary to develop, test, and deploy software more confidently and quickly, thereby enhancing user experiences.
SmartBear is used by over 16 million developers, testers, and software engineers at more than 32,000 organisations, including notable companies such as Adobe, JetBlue, FedEx, and Microsoft. The company’s AI-powered solutions aim to provide end-to-end quality visibility and are designed to meet the evolving needs of software development teams around the globe.
