AI Assistant stories
![Story image](../../../../../uploads/story/2024/07/25/preview_techday_4ce54c3b081edc4de2df.webp)
DBS to launch Gen AI-powered customer service assistant
3 days ago
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cx
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martech
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ai
DBS to launch in-house developed Gen AI-powered CSO Assistant by late 2024 to boost customer service efficiency for 250,000+ monthly users.
![Story image](../../../../../uploads/story/2024/07/05/preview_techday_340864265f02c317ec61.webp)
Globant debuts AI Agents to transform software development lifecycle
This month
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digital transformation
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ai
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software development
Globant integrates its proprietary AI Agents into the software development life cycle, aiming to enhance efficiency and productivity across various stages.
![Story image](../../../../../uploads/story/2024/06/13/preview_techday_c22010210dbf630071d8.webp)
Splunk utilises AI tools for tighter security, observability
Last month
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ai
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siem
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splunk
The new tools reduce the expertise required for problem-solving, making troubleshooting and data exploration more accessible and efficient.
![Story image](../../../../../uploads/story/2024/06/07/preview_img-1tNt94EaR1c1f22UhZ4j1NI2.webp)
SAP to acquire WalkMe for USD $1.5 billion in all-cash deal
Last month
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ai
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rpa
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m&a
SAP is set to acquire WalkMe for USD $1.5 billion in an all-cash deal, enhancing its business transformation toolkit and boosting AI capabilities.
![Story image](../../../../../uploads/story/2024/06/06/preview_img-2NpRfuP8R41R30O7Z0qSZAPm.webp)
Cisco & Splunk reveal unified observability partnership
Last month
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siem
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multi-cloud
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ai
Cisco has unveiled a major collaboration with Splunk at Cisco Live, introducing advanced unified observability solutions aimed at enhancing digital experiences and security for enterprises.
![Story image](../../../../../uploads/story/2024/05/24/preview_img-Kyt6OZxlsQR5YCG9dTIp7nc0.webp)
Salesforce enhances Einstein Copilot AI for marketers & merchants
Fri, 24th May 2024
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crm
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cx
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martech
Salesforce has unveiled new Einstein Copilot features aimed at marketers and merchants, enhancing AI-driven customer interaction and business efficiency.
![Story image](../../../../../uploads/story/2024/05/23/preview_img-BQsMByNRW4eaLPPewjojOKbu.webp)
Barracuda launches AI assistant to boost partner productivity
Thu, 23rd May 2024
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firewalls
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breach prevention
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barracuda networks
Barracuda Networks has launched an AI assistant in its Partner Portal, boosting search and enablement capabilities for partners with real-time responses.
![Story image](../../../../../uploads/story/2024/05/03/preview_img-T0xOPsK4QrwXEtlETNO1AiJe.webp)
Brightcove leverages Amazon's AI technology for customer service
Fri, 3rd May 2024
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hyperscale
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public cloud
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ai
Global streaming tech firm, Brightcove, partners with Amazon to utilise the artificial intelligence (AI) assistant, Amazon Q, to enhance customer service and boost efficiency.
![Story image](../../../../../uploads/story/2024/05/02/preview_img-Vr1D5nOyJrhcIfyNGEQaqewr.webp)
Google's Gemini mobile app makes its debut in Singapore
Thu, 2nd May 2024
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smartphones
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data privacy
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ai
Google's Gemini mobile app, boasting multimodal AI assistant features, has launched in Singapore as part of its global outreach; accessible on both Android and iOS with integrative Extensions included.
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Let’s dive in! Amperity’s CTO on Gen AI as catalyst for digital transformation
Thu, 2nd May 2024
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digital transformation
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cx
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martech
Amperity's CTO, Derek Slager, advocates for Gen AI as a game changer for digital transformation and urges companies to fully embrace this technology or risk lagging behind.
![Story image](../../../../../uploads/story/2024/05/01/preview_img-KmbS0n95f6utLrBSB835vKbZ.webp)
Amazon Q's AI increases business productivity by almost 50%
Wed, 1st May 2024
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hyperscale
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digital transformation
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public cloud
Amazon Web Services launches Amazon Q, an AI assistant designed to boost employee productivity by up to 49%, as businesses continue to adopt digital transformation.
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Zscaler introduces enhanced ZDX service for improved IT operations
Fri, 26th Apr 2024
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saas
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cloud security
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ai
Zscaler boosts its cloud security services with new enhancements—ZDX Copilot, Hosted Monitoring, and Data Explorer—promising improved digital experience insights for enhanced IT operational efficiency and collaboration.
![Story image](../../../../../uploads/story/2024/04/24/preview_img-XEAZKUEonfLmeaWiedKVlwUK.webp)
Sembo unveils AI assistant revolutionising multi-destination travel booking
Thu, 25th Apr 2024
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cx
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martech
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cdp
Nordic-based travel agency, Sembo, introduces an AI assistant that enables personalised, multi-destination journey booking, a first in the travel industry.
![Story image](../../../../../uploads/story/2024/04/25/preview_img-UusEPwwkAlhtGZcWxjyz1eAL.webp)
Sembo unveils AI multi-destination travel booking assistant
Thu, 25th Apr 2024
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ai
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travel
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ux
Nordic digital travel agency, Sembo, launches the world's first AI-powered multi-destination travel booking assistant.
![Story image](../../../../../uploads/story/2024/04/18/preview_image.webp)
SAS Innovate unveils accessible AI models for industry-specific use
Fri, 19th Apr 2024
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ai
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analyst report
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idc
SAS has unveiled a new approach for organisations to tackle business challenges head-on with packaged AI models.
![Story image](../../../../../uploads/story/2024/04/18/preview_img-gxrQ5tQ6LKCTlwGH70Q96Twt.webp)
Nasuni's new guides assist users with Microsoft Copilot AI integration
Thu, 18th Apr 2024
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uc
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ai
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ai agents
Nasuni, a hybrid cloud storage firm, has launched guides to help customers use Microsoft Copilot AI with their data sets managed on Nasuni, unlocking increased business insights and revenues.
![Story image](../../../../../uploads/story/2024/04/16/preview_img-aBqUa2SlMYK2zV2sQy2Aaxvl.webp)
Adobe Acrobat AI Assistant now widely available as add-on
Tue, 16th Apr 2024
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martech
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ai
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smart assistant
Adobe has opened up the full range of capabilities of Acrobat AI Assistant with an add-on subscription which will transform customer interactions with PDFs and enhance productivity.
![Story image](../../../../../uploads/story/2024/04/03/preview_img-lNE1E39LpxVXbXzq7LxrtZtL.webp)
Picus Security unveils AI assistant for improved cyber defence insights
Thu, 4th Apr 2024
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malware
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soc
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ai
Picus Security unveils Picus Numi AI, a generative AI security analyst that aids security teams in risk-based decision making and offers detailed insights on security validation assessments.
![Story image](../../../../../uploads/story/2024/03/26/preview_img-2L6JIKfiGjnHxAS2dWzmtCZN.webp)
Adobe's new AI advancements aim to bolster customer experiences
Wed, 27th Mar 2024
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cx
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martech
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ai
Adobe unveils a series of AI advancements aimed at enhancing brands' customer experiences and content personalisation, including their new generative programme, Adobe GenStudio.
![Story image](../../../../../uploads/story/2024/02/29/preview_img-M1KZTkZc0lrjlz0Z5QnM7ZC1.webp)
Xero reveals AI vision & GenAI-powered business assistant JAX
Thu, 29th Feb 2024
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fintechs
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martech
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commerce systems
Xero unveils AI vision and previews GenAI-powered business assistant, JAX, aiming to revolutionise accounting for small-scale businesses by automating tasks and delivering tailored insights.