Customers stories
The surprising reason customers are abandoning digital transactions
Yesterday
#
iam
#
cybersecurity
#
ping identity
Businesses need to create easy, secure and personalised buying experiences that alleviate security concerns without collecting too much personal data.
'Sustainability goals not matching ambition in global businesses, study reveals'
Yesterday
#
microsoft
#
customers
#
data
A new study reveals a wide gap between the high sustainability ambitions of global businesses and their actions.
Dynatrace explores AI's role in 2024 channel landscape
2 days ago
#
ai
#
customers
#
predictions
Dynatrace VP foresees AI advancements in 2024 driving channel opportunities in security, sustainability and data quality.
BT Group & Digital Realty to unlock full data value in major partnership
2 days ago
#
cloud services
#
digital transformation
#
compliance
BT Group collaborates with Digital Realty aiming to unlock complete data value, promising a secure and cost-effective solution.
Freshworks appoints Mika Yamamoto as Chief Customer & Marketing Officer
Last week
#
digital transformation
#
cx
#
customers
Freshworks Inc. enlists former F5 executive, Mika Yamamoto, as Chief Customer and Marketing Officer.
TaxLeopard acquires Airtax in strategic move boosting AI capabilities
Last week
#
uber
#
pwc
#
customers
TaxLeopard has acquired competitor Airtax, boosting its userbase and advancing AI capabilities in a six-figure deal.
MongoDB to integrate Atlas Vector Search with Amazon Bedrock on AWS
Last week
#
aws
#
customers
#
collaboration
MongoDB plans to integrate Atlas Vector Search with Amazon Bedrock for building next-gen applications on AWS.
AWS unveils new serverless innovations for enhanced data management
Last week
#
digital transformation
#
aws
#
ai
Amazon Web Services has rolled out three new serverless innovations for superior data management, promising simpler and faster scalability.
Doorda partners with Point Sigma to enhance data-driven insights for businesses
Last week
#
collaboration
#
customers
#
stakeholders
Doorda joins forces with Point Sigma, enhancing data-driven insight capabilities for firms like Funding Circle.
Deloitte India partners with Ramco Systems to revolutionise payroll services
Last week
#
compliance
#
innovation
#
deloitte
Deloitte India LLP forms strategic partnership with Ramco Systems to overhaul global payroll, utilising AI and chatbots.
Enterprise IT value & GenAI development on the rise, new study shows
Last week
#
privacy
#
it
#
customers
Enterprise IT budgets set to increase in 2023, contributing significant value to businesses, while GenAI development accelerates, Omdia study reveals.
OpenADR Alliance unveils OpenADR 3.0 at ENLIT Europe event
Last week
#
renewable energy
#
solar power
#
customers
OpenADR Alliance announces OpenADR 3.0 standard for managing growing range of distributed energy resources at ENLIT Europe.
RingCentral predicts key corporate trends for Australia in 2024
Last week
#
data protection
#
mobility
#
ai
RingCentral's top execs forecast AI, cybersecurity, corporate governance, privacy, and hybrid working to shape Australia's business scene in 2024.
Ecommerce set for record-breaking GBP £8.74 billion UK Black Friday weekend
Last week
#
big data
#
sales
#
customers
UK expects record-breaking £8.74bn online sales over Black Friday weekend; big data and analytics projected to play a key role.
Lalamove boosts sales and customer engagement with Freshworks tools
Last month
#
digital transformation
#
support
#
software
Lalamove utilises Freshworks' tools Freshdesk and Freshsales to improve sales conversion by 24% and customer engagement by 58%.
Schneider Electric utilises Generative AI to revolutionise operations
Last month
#
microsoft
#
digital transformation
#
innovation
Schneider Electric adopts Generative AI to revolutionise its operations, enhancing efficiency and productivity.
Zoom reports encouraging growth in third quarter financial results
Last month
#
customers
#
ceo
#
financial results
Zoom surpasses expectations with encouraging Q3 results despite challenging market conditions. Revenue reaches $1.14bn, up 3.2%.
Flare unveils enhanced MSSP programme with proactive cybersecurity features
Last month
#
cybersecurity
#
support
#
customers
Flare launches advanced Managed Security Service Provider programme featuring Continuous Threat Exposure Management to optimise cybersecurity.
Meta & Zitcha offer unprecedented retail ad reach through new venture
Last month
#
facebook
#
instagram
#
customers
Meta and Zitcha are partnering to offer retailers access to a vast audience on Instagram and Facebook, revolutionising ad outreach on these platforms.
EzyCollect unveils direct debit feature for seamless B2B payments
Last month
#
customers
#
ceo
#
customer satisfaction
Automated B2B payment specialist, ezyCollect, has introduced a Direct Debit Authorisation feature to streamline client onboarding and ensure timely payments.
Boomi and APU collaborate for digital transformation in dairy sector
Last month
#
digital transformation
#
erp
#
innovation
Boomi teams up with APU Company, a leading Mongolian dairy and beverage producer, to promote digital transformation and enhance business operations.
ECI Software Solutions announces winners of 8th Annual Everyday Hero Awards
Last month
#
awards
#
charity
#
customers
ECI Software Solutions recognises significant community contributors with its 8th Annual Everyday Hero Awards winners.
SAS to integrate Decision Builder into Microsoft Fabric for enhanced AI decisioning
Last month
#
microsoft
#
ml
#
ai
SAS is set to integrate its SAS Decision Builder with Microsoft Fabric, enhancing AI-based decision-making across different industries.
Cohesity launches AI suite and expands partnership with AWS
Last month
#
it infrastructure
#
aws
#
data management
Cohesity unveils AI suite Cohesity Turing and extends Amazon Web Services partnership to strengthen data security and management.