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Indian Edition · 2026

The Ultimate Guide to eCommerce

A curated Indian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for eCommerce.

What to know about eCommerce

eCommerce represents the dynamic world of buying and selling goods and services online. It is rapidly evolving with major advances in technology, logistics, payment systems, and customer experience strategies shaping the way businesses operate and consumers shop.

This tag covers a broad range of stories including security certifications for apps, the rise of marketplaces as sales channels, innovations in warehouse and inventory management, AI-driven tools for personalization and fraud prevention, expansions by fintech and shipping companies, as well as insights into consumer behaviors and trends.

Readers exploring our eCommerce tag will discover the latest developments influencing retailers, brands, and technology providers around the globe. Whether you are a business owner, marketer, or someone passionate about the future of retail, these stories offer valuable knowledge about leveraging technology, overcoming challenges like fraud and delivery expectations, and succeeding in a competitive digital marketplace.

Indian eCommerce News

Regional stories with direct local relevance

Analyst Insights

Research and market analysis connected to eCommerce

Expert Columns

Interviews

Interviews and video coverage from the network

Recent eCommerce News

Avalara launches AI tool for enterprise system links
Software-as-a-Service

Avalara launches AI tool for enterprise system links

Integration projects could be completed in days rather than weeks as specialised AI agents automate connector build and testing for Avalara customers.

Today

Retailers boost video & AI as visual commerce grows
Social Media

Retailers boost video & AI as visual commerce grows

Retailers are using AI to handle booming video, social commerce and user-generated content as operational strains mount across channels.

2 days ago

NatWest & banks set out AI agent payment principles
Data Protection

NatWest & banks set out AI agent payment principles

Banks want to prevent AI-driven shopping from eroding customer control, privacy and security as agentic commerce moves closer to everyday payments.

2 days ago

Al-Futtaim picks Juspay for 50-brand payments rollout
Toyota

Al-Futtaim picks Juspay for 50-brand payments rollout

Customers across 50 brands in 12 markets will get a single checkout layer, as Al-Futtaim seeks fewer failed payments and easier reporting.

2 days ago

Bir launches digital push for Azerbaijan micro-firms
Social Media

Bir launches digital push for Azerbaijan micro-firms

Micro-entrepreneurs in Azerbaijan will get training and fee breaks as Bir tries to draw them into digital banking and online sales.

3 days ago

Ant International launches AI-native payments stack
Small Business

Ant International launches AI-native payments stack

The rollout aims to cut merchants' cross-border costs and speeds by automating onboarding, compliance, FX and treasury workflows with AI.

4 days ago

AsiaPay launches tokenisation service for Asia-Pacific
QR code

AsiaPay launches tokenisation service for Asia-Pacific

Merchants across 12 Asian markets can now use a single interface to cut checkout friction and fraud exposure on card payments.

4 days ago

AI loyalty shift threatens retailers' direct customer ties
Digital wallets

AI loyalty shift threatens retailers' direct customer ties

Retailers could be reduced to fulfilment providers unless they use loyalty data to stay visible as shoppers turn to AI assistants.

Last week

Octave names S-OIL & Coupang as APAC award winners
Productivity

Octave names S-OIL & Coupang as APAC award winners

The awards spotlight software use that is helping operators cut downtime and improve engineering data reliability across Asia-Pacific industries.

Last week

Lifecykel replaces Xero sprawl with NetSuite platform
Software-as-a-Service

Lifecykel replaces Xero sprawl with NetSuite platform

Weekly inventory reporting at the mushroom biotech group has fallen from hours to 10 minutes after replacing seven Xero instances and spreadsheets.

Last week

Shopify switches apps back to native with AI tools
iOS

Shopify switches apps back to native with AI tools

Millions of merchants and shoppers stand to feel the impact as Shopify rebuilds its mobile apps in Swift and Kotlin after AI tools cut duplication costs.

Last week

Link4 marks 10 years as digital trade services grow
Software-as-a-Service

Link4 marks 10 years as digital trade services grow

Broader e-invoicing rules are pushing Link4 beyond invoice delivery into compliance and cross-border trade services for businesses in Asia-Pacific.

Last week

Mastercard launches Wallet Pay for digital wallets
Near Field Communication

Mastercard launches Wallet Pay for digital wallets

Digital wallet users will gain wider cross-border acceptance as Mastercard links Wallet Pay to Alipay+ and regional providers worldwide.

This month

Vistar expands into Japan with local leadership team
Digital Media

Vistar expands into Japan with local leadership team

The expansion deepens the ad-tech group's Asia Pacific push as advertisers in Japan shift faster towards programmatic digital out-of-home buying.

This month

Merchants unaware of Visa VAMP compliance thresholds
Small Business

Merchants unaware of Visa VAMP compliance thresholds

Many retailers could face penalties in the Golden Quarter without realising they are near Visa's revised dispute and fraud limits.

This month

Feedstead launches Shopify supplier price review tool
Software-as-a-Service

Feedstead launches Shopify supplier price review tool

Retailers can now review supplier cost changes in browser before updating Shopify prices, with large rises flagged for approval and export only.

This month

Anthropic launches Claude commerce blueprint for retailers
Customer service

Anthropic launches Claude commerce blueprint for retailers

Retailers could cut setup time for AI shopping tools, as Anthropic's blueprint targets quicker deployment and tighter control over checkout flows.

This month

Software sellers lag buyers on self-serve digital sales
Software-as-a-Service

Software sellers lag buyers on self-serve digital sales

Routine software purchases are still bogged down by high-touch sales processes, even though most buyers would happily check out online.

This month

Adyen partners Limitless Technology on Asia-Pacific payments
Online shopping

Adyen partners Limitless Technology on Asia-Pacific payments

Online gifting shoppers across six Asia-Pacific markets should see fewer checkout errors as Limitless Technology shifts to one payment provider.

This month

AfterShip launches AI tool for post-purchase retail
Software-as-a-Service

AfterShip launches AI tool for post-purchase retail

Retailers could cut support costs and speed refunds as AfterShip's new AI agent automates delivery issues and return reviews.

This month

Job Moves