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Education, Learning & Training stories

Extending WFM Technology to the Retail Sales Floor
Software-as-a-Service

Extending WFM Technology to the Retail Sales Floor

Retailers could improve retention and customer service by giving store staff mobile access to schedules, communications and training tools.

By Andy Nicholas • 4 min read • 5 days ago
Optimizely study finds marketers cut corners on AI
Digital Transformation

Optimizely study finds marketers cut corners on AI

Rushed teams are spending hours fixing AI copy, with most marketers saying the technology adds manual work rather than saving time.

By Sofiah Nichole Salivio • 4 min read • 5 days ago
Zyxel launches outdoor WiFi 6 gear for managed providers
Network Infrastructure

Zyxel launches outdoor WiFi 6 gear for managed providers

Managed service providers now have a quicker way to extend WiFi outdoors, as Zyxel's new bridge reaches 5km without extra cabling.

By Sofiah Nichole Salivio • 4 min read • 6 days ago
Deloitte launches AI agent network across Omnia audit
Data Analytics

Deloitte launches AI agent network across Omnia audit

The move aims to speed up repetitive audit tasks for nearly 85,000 professionals while keeping final judgements with human reviewers.

By Karen Joy Bacudo • 4 min read • Last week
Enterprise event pros favour AI translation over humans
Software-as-a-Service

Enterprise event pros favour AI translation over humans

Budget pressure and easier deployment are driving event teams to adopt AI translation, with 66% saying it beats human interpreters.

By Mark Tarre • 4 min read • Last week
Hack The Box adds defensive tools for cyber readiness
Security Operations Centres

Hack The Box adds defensive tools for cyber readiness

Security leaders can now map team gaps more precisely as the platform adds crisis simulation, AI coaching and SOC training tools.

By Joseph Gabriel Lagonsin • 4 min read • Last week
NIIT launches AI learning tools for corporate teams
Digital Transformation

NIIT launches AI learning tools for corporate teams

Corporate learning teams are being pushed to redesign structures and skills as employers move from AI trials to daily use across operations.

By Sean Mitchell • 4 min read • Last week
Zoom adds AI tools to Virtual Agent for customer service
Software-as-a-Service

Zoom adds AI tools to Virtual Agent for customer service

Customer service teams can now build and monitor AI agents more easily, with Zoom adding testing, quality controls and outcome-based pricing.

By Sean Mitchell • 4 min read • Last week
Study: AI handles 37% of entry-level tasks in India
Generative AI

Study: AI handles 37% of entry-level tasks in India

Entry-level hiring is being reshaped as employers expect junior staff to supervise AI, while 61% in India struggle to find suitable talent.

By Joseph Gabriel Lagonsin • 5 min read • Last week
Skillsoft launches AI dashboards for manager insight
Software-as-a-Service

Skillsoft launches AI dashboards for manager insight

Managers can now spot skills gaps and compliance risks in real time, as Skillsoft's new dashboards aim to guide staffing decisions.

By Mark Tarre • 4 min read • Last month
TalentLMS report finds workers learning skills on the job
Artificial Intelligence

TalentLMS report finds workers learning skills on the job

Many staff are learning new skills by trial and error as employers struggle to keep training aligned with faster-changing job demands.

By Joseph Gabriel Lagonsin • 3 min read • Last month

Stories from Other Regions

Education, Learning & Training stories

Primary Comms Group absorbs Hardman team in sector push
Agricultural Technology

Primary Comms Group absorbs Hardman team in sector push

The deal gives agriculture and industrial clients broader communications support as specialist agencies chase scale in policy-driven sectors.

By Sean Mitchell • 3 min read • 3 days ago
Ngāti Whātua launches tech scholarship for Māori youth
Education, Learning & Training

Ngāti Whātua launches tech scholarship for Māori youth

Young Māori could gain funding, mentoring and industry links under a new scheme aimed at building future leaders in technology and entrepreneurship.

By Sean Mitchell • 4 min read • 3 days ago
AWS Canada spotlights nine AI pioneers across sectors
Robotics

AWS Canada spotlights nine AI pioneers across sectors

AI use is spreading across Canadian business, with AWS Canada saying 65% now use it, mostly for routine workflow and content tasks.

By Joseph Gabriel Lagonsin • 5 min read • 6 days ago
Neurologyca opens early access to Human Context AI
Personalisation

Neurologyca opens early access to Human Context AI

The selective rollout targets AI developers needing systems that adapt as users' confidence, intent and attention shift during interactions.

By Mark Tarre • 4 min read • Last week
FICO & Chelsea Foundation launch teen money programme
Collaboration

FICO & Chelsea Foundation launch teen money programme

Teenagers at Stamford Bridge are learning budgeting through a football club simulation as FICO begins its first UK financial education push.

By Sofiah Nichole Salivio • 3 min read • Last week
NatWest launches AI ethics accreditation for all staff
Data Protection

NatWest launches AI ethics accreditation for all staff

With AI tools spreading through the bank, 60,000 NatWest staff will now be trained to spot ethical risks and handle them responsibly.

By Karen Joy Bacudo • 4 min read • Last week
Lloyds to create 1,000 AI roles as agentic use grows
Data Analytics

Lloyds to create 1,000 AI roles as agentic use grows

Fraud checks and customer service will be sped up as Lloyds Banking Group adds more than 1,000 AI jobs and retrains staff.

By Karen Joy Bacudo • 4 min read • Last week