Employee Experience (EX) stories - Page 2
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Telstra & Cognizant form AI-focused strategic partnership
Wed, 1st May 2024
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cx
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martech
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hcm
Telstra and Cognizant form five-year strategic partnership to use artificial intelligence for innovation, enhancing customer experience and operational efficiency.
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ControlUp enhances Edge DX to optimise digital employee experience
Mon, 29th Apr 2024
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hcm
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digitisation
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it management
ControlUp has boosted its ControlUp Edge DX system with advanced user dashboards, employee sentiment surveys and a AI-based chatbot, aiming to optimise IT management.
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Ricoh Australia introduces 'Ricoh Spaces' for hybrid workplace efficiency
Mon, 29th Apr 2024
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digital signage
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public cloud
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hcm
RICOH Australia launches RICOH Spaces, a dynamic cloud-based platform designed to enhance hybrid work models and streamline businesses, providing analytics for informed workspace decisions.
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UK managers pivotal in shaping positive workplace culture, study finds
Fri, 26th Apr 2024
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hcm
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study
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leadership
UK managers are instrumental in creating a positive workplace culture and guiding employee development, according to a Workhuman study.
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Qualtrics appoints Gurdeep Singh Pall as AI Strategy President
Thu, 18th Apr 2024
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cx
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uc
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martech
Qualtrics, renowned experience management firm, welcomes Gurdeep Singh Pall as its first-ever President of AI Strategy. The former Microsoft executive will steer the AI-enriched evolution of experience management for customers and employees.
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Accelerate global growth with an agile HR strategy
Mon, 15th Apr 2024
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cx
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martech
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hcm
Business growth can be optimised by adopting an agile HR approach, enhancing speed and flexibility in response to global market shifts, according to a study and leading companies' practices.
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Coveo unveils new GenAI tools to enhance digital experience journeys
Mon, 1st Apr 2024
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martech
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hcm
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cdp
Coveo introduces two new GenAI business applications to optimise digital customer and employee experience journeys, leveraging AI for personalised and efficient services.
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RingCentral unveils RingEX, an AI-integrated business phone system
Fri, 29th Mar 2024
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cx
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martech
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hcm
RingCentral introduces RingEX, an innovative business phone system utilising their proprietary RingSense AI tech, aiming to enhance workplace productivity and streamline communications.
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Vivup & Perkbox announce merger to boost UK employee benefits sector
Thu, 21st Mar 2024
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hcm
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mental health
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apac
Health and wellbeing providers Vivup and Perkbox reveal a merger backed by Great Hill Partners, striving for an all-in-one solution for UK employee benefits and wellbeing.
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Oracle introduces generative AI to Fusion Cloud Applications Suite
Mon, 18th Mar 2024
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cx
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martech
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hcm
Oracle is integrating generative AI into its Fusion Cloud Applications Suite to improve decision-making and user experience.
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Singapore staff favour hybrid work models, study shows
Thu, 14th Mar 2024
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hcm
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hybrid & remote work
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singapore
The majority of Singaporean professionals have voiced strong preferences for hybrid or entirely remote work, despite company endeavors to increase office attendance, a Global Workplace Guide survey reveals.
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Oracle shows new generative AI for Fusion Cloud Applications Suite
Thu, 14th Mar 2024
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cx
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martech
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hcm
Oracle debuts generative AI features designed to enhance decision-making and user experiences across its Fusion Cloud Applications Suite, showcased at Oracle CloudWorld London.
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Half of firms struggling to hire cybersecurity experts
Wed, 13th Mar 2024
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hcm
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cybersecurity
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kaspersky
Nearly half of global companies take over six months to employ a qualified cybersecurity professional, a Kaspersky study reveals.
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Medallia appoints Ben Brewer as new Chief Revenue Officer
Tue, 12th Mar 2024
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cx
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martech
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hcm
Medallia, a global leader in customer and employee experience, appoints industry veteran, Ben Brewer, as its new Chief Revenue Officer, leveraging his extensive experience in tech firms.
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Sejal Patel Daswani joins Deputy as CPO, marking 80% women leadership
Thu, 7th Mar 2024
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martech
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commerce systems
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hcm
Sejal Patel Daswani has been appointed as chief people officer by shift worker platform Deputy, increasing women in senior roles to 80%, signalling significant gender shift in the C-suite.
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IPI becomes first UK Avaya partner with cloud specialisation accreditation
Mon, 26th Feb 2024
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dr
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data analytics
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digital transformation
IPI, a London-based tech firm, becomes the first UK partner to receive Avaya's cloud specialisation accreditation, places the tech firm in a unique position to assist businesses transitioning to Avaya's cloud-based platform.
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Kerzner Group launches Unily's iKonnect app for enhanced staff communication
Tue, 13th Feb 2024
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cx
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martech
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hcm
Kerzner Group has unveiled iKonnect, Unily's new mobile-first app, revolutionising internal communications for the 70% of its 15,000-strong workforce who are frontline employees without regular access to computers.
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Steve Winningham appointed as IPI's non-exec chairman
Thu, 8th Feb 2024
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cx
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martech
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hcm
Contact centre specialist, IPI, has appointed seasoned industry professional Steve Winningham as its non-exec chairman to facilitate its future growth following an investment by Ethos Partners.
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Medallia unveils AI breakthroughs for personalised CX
Wed, 7th Feb 2024
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martech
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cx
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hcm
Medallia reveals four AI innovations at its Experience 24 conference, offering game-changing methods of personalising customer and employee experiences.
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Skills shortage impairs Singapore's tech growth, reveals salary guide
Wed, 7th Feb 2024
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devops
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data analytics
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hcm
New research by Morgan McKinley reveals Singapore's tech growth held back in 2023 due to a shortage of skilled candidates, with 76% of hirers finding recruitment competitive.