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Josh Bersin launches Jupiter for Galileo HR assistant

Josh Bersin launches Jupiter for Galileo HR assistant

Fri, 25th Sep 2026 (Today)
Sofiah Nichole Salivio
SOFIAH NICHOLE SALIVIO News Editor

The Josh Bersin Company has released Jupiter, a new version of its Galileo HR and management assistant, expanding Galileo's use across enterprise AI platforms.

Jupiter introduces a revised architecture called Agent Ready Corpus, or ARC, which restructures Galileo's research and advisory material into smaller tagged units for retrieval during user queries. This is designed to return more targeted responses while reducing the amount of data processed by the underlying language model.

Galileo has been positioned as a specialist assistant for HR teams, managers, recruiters, and consultants using The Josh Bersin Company's research base. With Jupiter, that model extends to a broader range of workplace systems and third-party AI tools.

The latest release can connect through the Model Context Protocol, allowing Galileo to be used with platforms including Workday, Microsoft Copilot, Claude, ChatGPT, Gemini, ServiceNow, SAP, Oracle, and HiBob. It can also analyse employee data from several HR software systems through open interfaces.

The upgrade reflects a wider push by software providers and advisory firms to place domain-specific AI tools inside existing business applications rather than asking workers to move to separate interfaces. In this case, The Josh Bersin Company is using its long-running HR and management research library as the basis for answers delivered inside systems employers already use.

Jupiter was benchmarked against general-purpose large language models using 30 internal prompts covering recruitment, vendor analysis, turnover, organisational design, and management scenarios. In those tests, Galileo was more than 200% faster, while the other models produced hallucinations or incorrect answers in more than half of the queries, according to the company.

Those results are tied to how ARC handles retrieval. Instead of passing broad documents or large sections of a corpus into a model, the system uses semantic chunking, metadata, and indexing to identify smaller pieces of relevant content. According to the company, this reduces irrelevant context and token use, lowering operating costs for customers deploying the tool at scale.

Jupiter also adds new content sources, including executive wage data from Equilar, which The Josh Bersin Company said will support guidance on executive pay alongside its existing research, case studies, and frameworks.

Platform links

Several software partners endorsed the release and described how Galileo will sit inside their own products. Their comments underline the importance of integration as AI tools increasingly compete on the quality of the data and expertise they can access within enterprise workflows.

"Every day, people ask Gloat agents key questions: How does this policy apply to me? Who is ready for this role? How should we reshape a team? Loomra, our agentic HR platform, answers based on a live picture of that organization. Through Galileo, those answers will also carry The Josh Bersin Company's research frameworks, benchmarks, and case studies from three decades of studying how great companies manage people and work, with traceable citations," said Ben Reuveni, Chief Executive Officer and Co-Founder of Gloat.

"HiBob is leading the transition from traditional systems of record into systems of intelligence and to us, that is the essence of agentic HCM. Automation, decisions, and insights are critical first steps, but each must earn a customer's trust. This partnership addresses the hardest of the three: embedding Galileo's decision intelligence, grounded in research from The Josh Bersin Company, directly into Bob's agentic workflows. HR leaders have relied on that body of work for years; now, it works alongside them right inside Bob," said Ronni Zehavi, Chief Executive Officer and Co-Founder of HiBob.

Microsoft and ServiceNow also backed the move to embed specialised HR guidance within broader workplace software.

"Galileo brings expert HR guidance directly into Microsoft Copilot, turning best practices and enterprise know-how into action where work happens," said Chantrelle Nielsen, Principal Product Manager, Copilot Platform, Microsoft.

"At ServiceNow, we believe in putting AI to work for people, not replacing human judgment but amplifying human potential. By connecting Galileo's trusted, domain-specific intelligence to ServiceNow EmployeeWorks and HR Service Delivery, we're bringing that philosophy to life - giving every employee, manager, and HR leader real-time access to verified expertise on career, learning, leadership, and organizational design," said Phillips.

Workday highlighted Galileo's integration through Sana, the platform provider's enterprise AI layer.

"At Workday, our enterprise AI platform, Sana, is designed to power the next generation of work. By enabling specialized tools like Galileo to operate natively within our platform, we're amplifying what Workday does best: delivering a seamless, intelligent experience that pairs a company's core HR data with trusted industry insights, all in one secure place," said Nikki Helmer, Vice President of Talent Management & Insights at Workday.

Inside The Josh Bersin Company, executives presented Jupiter as a shift from an HR knowledge repository to infrastructure for AI-based workplace decision support.

"The move from Mars to Jupiter transforms Galileo from being a trusted content repository for HR knowledge product into a true intelligence infrastructure layer for enterprise AI that will help line-of-business managers across functions and roles. Galileo for Microsoft Copilot now lets any Copilot user instantly have access to the world's most informed, trusted, and authoritative HR consultant - leaving them ready to help with career, learning, coaching, or any management- or leadership-related question," said Amy Farner, Executive Vice President and Head of Research and Product at The Josh Bersin Company.

"Jupiter is the moment when Galileo moves from being a source of knowledge for a select group of experts to becoming the trusted intelligence layer behind enterprise AI, helping organizations turn AI experimentation into accurate, scalable, and actionable decision-making. That matters because enterprise AI is moving from a question of capability to a question of trust. The winners will not be the organizations with the most AI tools; they will be the ones with the most reliable intelligence behind those tools. And beta testers of Galileo Jupiter are telling us that's exactly what they're seeing," said Josh Bersin.