KPIs stories
Mihup.ai reveals an 8-billion parameter AI suite tailored for contact centres, promising to enhance efficiency, agent performance, and customer satisfaction.
ManageEngine's Analytics Plus 6.0 introduces AI-driven Spotlight to streamline IT operations by offering contextual recommendations, aiming to cut analysis time for IT managers.
Artificial intelligence is becoming essential for CFOs to drive enterprise growth, enhancing efficiency, decision-making, and competitive edge.
Scalable Software reveals 45% of US and UK organisations fail to engage in employee journey mapping, highlighting major gaps in digital experience understanding.
A new IoT Analytics report reveals 92% of enterprises saw positive ROI on IoT projects in 2024, a 13-point rise since 2021, amid reduced adoption complexities.
Genetec has launched Operations Center, a cloud-based solution to enhance security teams' task management and collaboration.
Certinia has unveiled its Summer 2024 update, enhancing efficiency and scalability with new AI-driven features for resource management, financial tracking, and customer success.
Optimise your eCommerce site for Black Friday, Cyber Monday, and Amazon Prime Day to capture shoppers and boost sales with data-driven strategies.
Deloitte expands its cyber solutions by integrating Tenable's technologies, enhancing vulnerability management, cloud security, and OT security for IoT and cyber risk management.
Crafting compelling AI business cases is crucial as AI reshapes industry. Leaders must benchmark, involve employees, focus on data quality, and consider ethical implications for success.
Celonis unveils groundbreaking AI-powered features at Celonis: Next, enhancing Process Intelligence for businesses with new automation and data insights tools.
With human attention spans plummeting to eight seconds, brands must innovate to capture and retain audiences. How can they ensure they're truly winning this race?.
Aspen Technology has launched V14.3 of its aspenONE portfolio, featuring Industrial AI and enhanced data integration to optimise operations and sustainability for asset-intensive industries.
The University of Nottingham has teamed up with Explorance MLY to enhance student survey data analysis, aiming to elevate educational outcomes and satisfaction.
Silverpush appoints Aom Wasinee Chongmeesuk as Country Director for Thailand, aiming to enhance AI-driven advertising strategies in the evolving market.
Even small enterprises can now leverage affiliate programmes, thanks to evolving tech and referral software, making this cost-effective strategy accessible to all.
ST Telemedia Global Data Centres enhances its Sustainability-Linked Financing Framework, targeting carbon-neutral operations by 2030 with rigorous new benchmarks.
Leon Paul, a leading British fencing gear maker, revolutionised its warehouse operations with Forterro's Orderwise ERP, slashing annual wastage by GBP £150,000.
A staggering 95% of UK and US firms struggle with data issues, as revealed by esynergy, with ineffective governance undermining business operations and decision-making.
As the digital landscape evolves, CFOs must increasingly collaborate with IT to manage cloud costs and maximise efficiency, driving strategic ROI.
