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Phone stories
Newo.ai, IONOS launch AI receptionist for small firms
Fri, 16th Jan 2026
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digital transformation
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cx
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martech
Newo.ai and IONOS have launched a plug-and-play AI receptionist, promising SMEs 24/7 call handling, missed lead recovery and quick setup.
Klearcom launches Verify+ for enhanced global IVR testing
Mon, 28th Apr 2025
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saas
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uc
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devops
Klearcom has launched Verify+, a global solution enabling firms to simulate and test customer service calls in over 100 languages before going live.
Kaspersky highlights the critical role of phone numbers in digital security
Thu, 25th Jul 2024
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phishing
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email security
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cybersecurity
Phone numbers are now as crucial as digital fingerprints, warns Kaspersky, urging users to secure them against potential misuse and compromise.
RingCentral unveils RingEX, an AI-integrated business phone system
Fri, 29th Mar 2024
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cx
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martech
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hcm
RingCentral introduces RingEX, an innovative business phone system utilising their proprietary RingSense AI tech, aiming to enhance workplace productivity and streamline communications.
Zoom unveils compliance manager for regulatory risk management
Fri, 22nd Mar 2024
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uc
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dlp
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healthtech
Zoom has launched a new tool, the Zoom Compliance Manager, set to streamline regulatory risk and compliance management across its platforms.
RingCentral leads in Gartner's Magic Quadrant for Unified Communications for ninth year
Fri, 8th Dec 2023
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uc
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digital entertainment
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collaboration
AI-first global enterprise RingCentral tops Gartner's Magic Quadrant for Unified Communications for 9th consecutive year.
Zoom enhances it's ecosystem with updated open platform and app marketplace
Thu, 5th Oct 2023
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uc
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hcm
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partner programmes
Zoom introduces enhancements to its open platform and App Marketplace, providing seamless integration for users and developers.
Enhanced customer experience platform with Zoom AI-powered innovations
Thu, 5th Oct 2023
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uc
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cx
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martech
Zoom launches innovative AI-powered customer service tools to enhance the customer experience and build meaningful relationships.
Oracle boosts AI capabilities with NVIDIA integration in cloud marketplace
Thu, 21st Sep 2023
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uc
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digital twins
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ai
Oracle and NVIDIA are making the AI Enterprise and DGX Cloud platforms available through the Oracle Cloud Marketplace.
Hands-on Review: Aspera AS8 smartphone
Mon, 4th Sep 2023
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gadgets
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phone
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reviews
The Aspera AS8: an affordable Australian smartphone that doesn't compromise on quality or features. Read our review.
RingCentral completes global first, rolls out compliant cloud phone services in India
Wed, 5th Jul 2023
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uc
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contact centre
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phone
RingCentral becomes the first global cloud provider to offer fully compliant cloud phone services in India, following regulatory verifications.