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Are your communications just good enough or great?
Customer Relationship Management

Are your communications just good enough or great?

Collaboration solutions may not be good enough for customer communications, but RingCentral for Microsoft Teams is.

By Peter Hughes • 4 min read • Thu, 25th May 2023
RingCentral #1 across all use cases in 2021 Gartner report
Unified Communications

RingCentral #1 across all use cases in 2021 Gartner report

Gartner ranks RingCentral #1 for all unified communications use cases in the 2021 Critical Capabilities report.

By Zach Thompson • 3 min read • Fri, 9th Sep 2022
Evergreen Shipping Agency rolls out Avaya Cloud Office
Customer Relationship Management

Evergreen Shipping Agency rolls out Avaya Cloud Office

Evergreen Shipping Agency has achieved record employee engagement and customer service availability through remote work enabled by Avaya technology.

By Catherine Knowles • 3 min read • Wed, 24th Aug 2022
Digital insight through UCaaS to improve customer experience - RingCentral
Customer Relationship Management

Digital insight through UCaaS to improve customer experience - RingCentral

The introduction of UCaaS is revolutionizing customer service, providing greater visibility and reporting on call status and metrics.

By Peter Hughes • 3 min read • Wed, 11th May 2022
Video: 10 Minute IT Jams - Jabra managing director on the importance of quality communication tech
Unified Communications

Video: 10 Minute IT Jams - Jabra managing director on the importance of quality communication tech

Jabra's managing director ANZ, David Piggott, discusses the importance of quality communication technology in our first IT Jam. #TechDay.

By Mitchell Hageman • 6 min read • Thu, 10th Feb 2022
RingCentral & Vodafone launch UC solution in Hong Kong, Singapore
Unified Communications

RingCentral & Vodafone launch UC solution in Hong Kong, Singapore

Vodafone Business and RingCentral team up to offer unified communications package with video phones and 5G in Asia, UK, and Europe.

By Staff Writer • 2 min read • Wed, 9th Feb 2022
RingCentral and Mitel enter strategic partnership to enrich cloud comms
Unified Communications

RingCentral and Mitel enter strategic partnership to enrich cloud comms

RingCentral and Mitel have partnered to offer a migration path to RingCentral's cloud communications platform for Mitel's global customer base.

By Catherine Knowles • 3 min read • Thu, 6th Jan 2022
RingCentral unveils new Microsoft Teams enhancements and BYOC
Unified Communications

RingCentral unveils new Microsoft Teams enhancements and BYOC

Global enterprise cloud communications provider RingCentral has unveiled a new set of phone capabilities to the Microsoft Teams platform.

By Ryan Morris-Reade • 4 min read • Fri, 19th Nov 2021
RingCentral powers hybrid workforces of the future with latest updates
Hybrid & Remote Work

RingCentral powers hybrid workforces of the future with latest updates

RingCentral introduces new features for RingCentral MVP to address challenges faced by workers in a hybrid world.

By Catherine Knowles • 4 min read • Fri, 1st Oct 2021
Maintaining a customer-centric organisation in an increasingly digital world
Customer Relationship Management

Maintaining a customer-centric organisation in an increasingly digital world

The shift to digital channels and remote collaboration is creating challenges for organisations. Key questions and solutions are explored in this article.

By Staff Writer • 5 min read • Wed, 22nd Sep 2021
Five must-haves for unified communications to bridge the gaps in a hybrid workplace
Unified Communications

Five must-haves for unified communications to bridge the gaps in a hybrid workplace

Despite the benefits of remote work, the office will continue to play a key role in how businesses operate in the future.

By Peter Hughes • 6 min read • Mon, 28th Jun 2021
Having a healthy company culture could mean success during COVID-19
Hybrid & Remote Work

Having a healthy company culture could mean success during COVID-19

Creating frequent opportunities for social and professional remote interactions leads to a more engaged, productive workforce, says new study.

By Catherine Knowles • 4 min read • Fri, 13th Nov 2020
Alcatel-Lucent Enterprise and RingCentral launch co-branded cloud solution
Unified Communications

Alcatel-Lucent Enterprise and RingCentral launch co-branded cloud solution

Alcatel-Lucent Enterprise and RingCentral partner to offer cloud communications services worldwide with new co-branded solution.

By Catherine Knowles • 2 min read • Wed, 12th Aug 2020
CommsPlus signs on as Master Agent for Avaya Cloud Office
Avaya

CommsPlus signs on as Master Agent for Avaya Cloud Office

CommsPlus Distribution has been named Master Agent for Avaya Cloud Office, targeting the cloud comms market across Australia and New Zealand.

By Staff Writer • 2 min read • Mon, 22nd Jun 2020
RingCentral launches new partner programme
Unified Communications

RingCentral launches new partner programme

Enables qualifying partners to manage the sales process end-to-end for opportunities for organisations of up to 400 employees.

By Ben Moore • 3 min read • Thu, 4th Jun 2020

Stories from Other Regions

RingCentral stories

RingCentral: Celebrating Five Great Years in Australia
Unified Communications

RingCentral: Celebrating Five Great Years in Australia

Five years ago in March, we established RingCentral in Australia, and the UCaaS landscape was very different to where we are today.

By Ben Swanson • 6 min read • Tue, 28th Mar 2023
RingCentral survey reveals how Aussie workers feel about hybrid and remote working
Hybrid & Remote Work

RingCentral survey reveals how Aussie workers feel about hybrid and remote working

Australian workers anxious about returning to the office, while business leaders support hybrid and remote working, says a study by RingCentral.

By Catherine Knowles • 4 min read • Tue, 7th Dec 2021