IT Brief India - Technology news for CIOs & IT decision-makers

Salesforce stories - Page 10

Techday f 4d0c9b58894613dbebcb

TCS & Salesforce team up to boost AI for manufacturers

Fri, 28th Feb 2025
#
crm
#
data analytics
#
digital transformation
Tata Consultancy Services has teamed up with Salesforce to boost AI capabilities for manufacturers, launching initiatives to enhance sales and customer experience.
Techday f 7542d78e2e1908d956c6

Allegis Group enhances efficiency with Salesforce Agentforce

Wed, 26th Feb 2025
#
martech
#
hcm
#
cdp
Allegis Group has implemented Salesforce's Agentforce across its Asia-Pacific operations to enhance efficiency and improve candidate placement processes.
Techday f 325618b7ac9d607c7635

Salesforce & Google enhance AI with expanded partnership

Tue, 25th Feb 2025
#
data analytics
#
digital transformation
#
cx
Salesforce and Google have expanded their partnership to enhance AI capabilities, integrating Gemini models with Agentforce for improved customer interactions.
Techday f 958acd3ab78b11bd79b6

Workday unveils platform to manage AI in digital workforces

Thu, 13th Feb 2025
#
digital transformation
#
hyperscale
#
martech
Workday has unveiled the Agent System of Record, a platform to help organisations manage AI agents more effectively, enhancing security and compliance.
Techday 8d6a5ddac612f8c2a4fd

SER Group named leader in Gartner's 2024 Magic Quadrant

Thu, 9th Jan 2025
#
document management
#
digital transformation
#
ecm
SER Group has been named a Leader in the Gartner Magic Quadrant for Document Management, highlighting its excellence in enterprise content management.
Techday c6128a86cdbdb7854b0f

30,000 Postman workspaces leak API keys & credentials

Fri, 27th Dec 2024
#
phishing
#
martech
#
email security
CloudSEK has uncovered over 30,000 exposed Postman workspaces leaking sensitive API keys, affecting major firms across healthcare, finance, and sports sectors.
Techday 5bdd46d9884f676ed251

Cloud contact centre market grows, driven by demand for customer engagement

Thu, 19th Dec 2024
#
digital transformation
#
hyperscale
#
cx
The global cloud contact centre market is set to soar to USD $26,846.9 million by 2024, driven by increasing demand for scalable customer engagement solutions.
Techday 0b283665a8d82e6d4782

Salesforce unveils Agentforce 2.0 with enhanced AI agents

Wed, 18th Dec 2024
#
cx
#
martech
#
cdp
Salesforce has launched Agentforce 2.0, an innovative digital labour platform that enhances workforce scaling through custom AI agents and integrations.
Rob ferguson

Rob Ferguson named Chief Revenue Officer at Amperity

Mon, 16th Dec 2024
#
martech
#
it automation
#
cdp
Amperity has appointed Rob Ferguson as its new Chief Revenue Officer, aiming to enhance market momentum and drive business value through data.
Techday e0fc0dfbe7be43015630

Varonis expands data security to cover ServiceNow

Fri, 13th Dec 2024
#
saas
#
data protection
#
hybrid cloud
Varonis Systems has expanded its data security offerings to include ServiceNow, enhancing protection against cyber threats for critical business data.
Techday 3a3243407c7791d97f54

impact.com reports record growth & USD $200m revenue in 2024

Fri, 13th Dec 2024
#
martech
#
cdp
#
clean technologies
impact.com has reported strong growth for 2024, adding over 1,000 clients and surpassing USD $200 million in annual recurring revenue amid global challenges.
Techday 20c174fa220cb44cb9c4

Josef secures more funding to enhance legal AI offering

Tue, 10th Dec 2024
#
martech
#
cdp
#
genai
Josef has secured new funding to enhance its AI-driven tool, Josef Q, capitalising on strong demand from corporate legal teams since its North American launch.
Andy macmillan 019590 1

Alteryx appoints Andy MacMillan as new CEO amid AI push

Mon, 9th Dec 2024
#
martech
#
cdp
#
ai
Alteryx has appointed Andy MacMillan as its new CEO, bringing over 20 years of tech industry experience to enhance its AI-driven analytics platform.
Tony amperity

Amperity appoints Tony Owens as new CEO to drive growth

Wed, 13th Nov 2024
#
crm
#
data analytics
#
cx
Amperity has appointed Tony Alika Owens as its new CEO, bringing over 20 years of experience in global sales and enterprise operations.
Techday 6dec40a92d110bf84e52

Salesforce unveils Agentforce to revolutionise AI agents

Tue, 5th Nov 2024
#
cx
#
martech
#
cdp
Salesforce has unveiled Agentforce, a groundbreaking AI platform enabling businesses to deploy autonomous agents for enhanced efficiency and customer satisfaction.
Techday a6f2194d013622e1c166

TrueDialog unveils SMS app for Salesforce Marketing Cloud

Fri, 1st Nov 2024
#
cx
#
martech
#
cdp
TrueDialog has launched its SMS application for Salesforce Marketing Cloud Engagement, enhancing SMS integration across the Salesforce ecosystem.
Techday 0a1ea85d9e5ddfc02395

SER named leader in IDC assessment for content services

Wed, 23rd Oct 2024
#
digital transformation
#
ecm
#
martech
SER Group has been named a Leader in the IDC MarketScape for its innovative enterprise content services, praised for AI-driven capabilities and customer support.
Techday ffa645c4559aaf20b7ac

Edgio partners with The Commerce Team Global for eCommerce boost

Tue, 8th Oct 2024
#
martech
#
commerce systems
#
cdp
The Commerce Team Global and Edgio have joined forces to enhance eCommerce solutions, focusing on improved security, speed, and simplicity for clients.
Techday 41bc2ed11ff5cb545bc5

Salesforce unveils Agentforce; experts highlight AI limitations

Thu, 26th Sep 2024
#
martech
#
cdp
#
ai
Salesforce's Agentforce, unveiled at Dreamforce, spotlights AI in business. Yet, experts argue multimodal AI, combining visual, text, and speech, is the future.
Techday 7ee266b41534bb49448d

Certinia joins Salesforce's Agentforce for advanced AI solutions

Thu, 26th Sep 2024
#
martech
#
cdp
#
agentic ai
Certinia has teamed up with Salesforce's Agentforce Partner Network to enhance AI capabilities for customers, promising efficiency and improved business outcomes.