Salesforce stories - Page 10
TCS & Salesforce team up to boost AI for manufacturers
Fri, 28th Feb 2025
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crm
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data analytics
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digital transformation
Tata Consultancy Services has teamed up with Salesforce to boost AI capabilities for manufacturers, launching initiatives to enhance sales and customer experience.
Allegis Group enhances efficiency with Salesforce Agentforce
Wed, 26th Feb 2025
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martech
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hcm
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cdp
Allegis Group has implemented Salesforce's Agentforce across its Asia-Pacific operations to enhance efficiency and improve candidate placement processes.
Salesforce & Google enhance AI with expanded partnership
Tue, 25th Feb 2025
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data analytics
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digital transformation
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cx
Salesforce and Google have expanded their partnership to enhance AI capabilities, integrating Gemini models with Agentforce for improved customer interactions.
Workday unveils platform to manage AI in digital workforces
Thu, 13th Feb 2025
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digital transformation
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hyperscale
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martech
Workday has unveiled the Agent System of Record, a platform to help organisations manage AI agents more effectively, enhancing security and compliance.
SER Group named leader in Gartner's 2024 Magic Quadrant
Thu, 9th Jan 2025
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document management
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digital transformation
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ecm
SER Group has been named a Leader in the Gartner Magic Quadrant for Document Management, highlighting its excellence in enterprise content management.
30,000 Postman workspaces leak API keys & credentials
Fri, 27th Dec 2024
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phishing
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martech
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email security
CloudSEK has uncovered over 30,000 exposed Postman workspaces leaking sensitive API keys, affecting major firms across healthcare, finance, and sports sectors.
Cloud contact centre market grows, driven by demand for customer engagement
Thu, 19th Dec 2024
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digital transformation
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hyperscale
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cx
The global cloud contact centre market is set to soar to USD $26,846.9 million by 2024, driven by increasing demand for scalable customer engagement solutions.
Salesforce unveils Agentforce 2.0 with enhanced AI agents
Wed, 18th Dec 2024
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cx
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martech
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cdp
Salesforce has launched Agentforce 2.0, an innovative digital labour platform that enhances workforce scaling through custom AI agents and integrations.
Rob Ferguson named Chief Revenue Officer at Amperity
Mon, 16th Dec 2024
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martech
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it automation
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cdp
Amperity has appointed Rob Ferguson as its new Chief Revenue Officer, aiming to enhance market momentum and drive business value through data.
Varonis expands data security to cover ServiceNow
Fri, 13th Dec 2024
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saas
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data protection
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hybrid cloud
Varonis Systems has expanded its data security offerings to include ServiceNow, enhancing protection against cyber threats for critical business data.
impact.com reports record growth & USD $200m revenue in 2024
Fri, 13th Dec 2024
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martech
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cdp
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clean technologies
impact.com has reported strong growth for 2024, adding over 1,000 clients and surpassing USD $200 million in annual recurring revenue amid global challenges.
Josef secures more funding to enhance legal AI offering
Tue, 10th Dec 2024
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martech
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cdp
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genai
Josef has secured new funding to enhance its AI-driven tool, Josef Q, capitalising on strong demand from corporate legal teams since its North American launch.
Alteryx appoints Andy MacMillan as new CEO amid AI push
Mon, 9th Dec 2024
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martech
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cdp
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ai
Alteryx has appointed Andy MacMillan as its new CEO, bringing over 20 years of tech industry experience to enhance its AI-driven analytics platform.
Amperity appoints Tony Owens as new CEO to drive growth
Wed, 13th Nov 2024
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crm
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data analytics
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cx
Amperity has appointed Tony Alika Owens as its new CEO, bringing over 20 years of experience in global sales and enterprise operations.
Salesforce unveils Agentforce to revolutionise AI agents
Tue, 5th Nov 2024
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cx
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martech
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cdp
Salesforce has unveiled Agentforce, a groundbreaking AI platform enabling businesses to deploy autonomous agents for enhanced efficiency and customer satisfaction.
TrueDialog unveils SMS app for Salesforce Marketing Cloud
Fri, 1st Nov 2024
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cx
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martech
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cdp
TrueDialog has launched its SMS application for Salesforce Marketing Cloud Engagement, enhancing SMS integration across the Salesforce ecosystem.
SER named leader in IDC assessment for content services
Wed, 23rd Oct 2024
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digital transformation
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ecm
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martech
SER Group has been named a Leader in the IDC MarketScape for its innovative enterprise content services, praised for AI-driven capabilities and customer support.
Edgio partners with The Commerce Team Global for eCommerce boost
Tue, 8th Oct 2024
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martech
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commerce systems
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cdp
The Commerce Team Global and Edgio have joined forces to enhance eCommerce solutions, focusing on improved security, speed, and simplicity for clients.
Salesforce unveils Agentforce; experts highlight AI limitations
Thu, 26th Sep 2024
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martech
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cdp
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ai
Salesforce's Agentforce, unveiled at Dreamforce, spotlights AI in business. Yet, experts argue multimodal AI, combining visual, text, and speech, is the future.
Certinia joins Salesforce's Agentforce for advanced AI solutions
Thu, 26th Sep 2024
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martech
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cdp
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agentic ai
Certinia has teamed up with Salesforce's Agentforce Partner Network to enhance AI capabilities for customers, promising efficiency and improved business outcomes.