Salesforce stories - Page 15
Freshworks makes new position to bring in ex Akamai managing director
Fri, 18th Aug 2017
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Freshworks has announced the appointment of SIdharth Malik to the specially created position of chief revenue officer.
Is the end of open source VoIP in sight? Five reasons why it's on the way out
Thu, 10th Aug 2017
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Beware of partner programs that allow more established suppliers of the same solution to undercut new providers.
IBM named a global leader among Salesforce implementation partners
Mon, 7th Aug 2017
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partner programmes
Forrester Research recently released a report that delved into the world of Salesforce implementation partners and selected 11 of the best.
What to look out for when adding applications to your SaaS portfolio
Wed, 2nd Aug 2017
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saas
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Applications are not standalone investments and are in fact part of an ecosystem, so IT decision makers must consider their entire SaaS portfolio.
Salesforce Service Cloud goes next-gen with mobile apps & learning platform
Mon, 31st Jul 2017
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Salesforce is taking the next generation of its Service Cloud to customers this week, adding more customisation and an interactive learning platform.
Salesforce Ventures injects funding into Aussie consulting partner
Thu, 27th Jul 2017
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Sqware Peg, a Salesforce consulting partner in Australia, has received funding from Salesforce Ventures as a part of the new SI Trailblazer Fund.
Innovation & AI - top priorities for Asian companies - so what's the hold up?
Fri, 7th Jul 2017
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Asian firms eye innovation to boost loyalty, yet costs and talent gaps stall the tech uptake despite AI's allure, reports Salesforce study.
Salesforce announces advanced AI-powered analytics integration for sales, service, and marketing
Mon, 19th Jun 2017
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Salesforce's new Einstein Analytics imbues CRM with AI, offering predictive insights to enhance sales and marketing strategies.
A trillion-dollar boost: Salesforce releases new research on the economic impact of AI on CRM
Thu, 15th Jun 2017
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By 2021, AI-powered CRM activities could increase global business revenues by US$1.1 trillion and create 800,000 net-new jobs.
Salesforce announces AI-powered B2B marketing solution
Mon, 12th Jun 2017
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Einstein ABM enables marketing and sales teams to precisely target their most valuable accounts, personalise campaigns and engage with prospects.
Bluewolf announces new AI telco Salesforce solution to deliver better CX
Wed, 7th Jun 2017
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Bluewolf integrates IBM Watson APIs, Vlocity and Salesforce Einstein to improve experiences for telecommunication agents and customers.
Salesforce announces US$50m fund to grow cloud consulting firms
Fri, 2nd Jun 2017
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Salesforce unveils a US$50m fund to bolster cloud consulting partners, spurring on the expansion of next-gen consulting firms.
Android Pay integration, Einstein Predictive Sort features announced for Salesforce Commerce Cloud
Fri, 19th May 2017
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The new features allow online retailers to integrate artificial intelligence into the customer experience more.
Digital innovation provider Solnet announces partnership with Salesforce
Tue, 16th May 2017
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digital transformation
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martech
The company recently had success with a large agribusiness project involving a Salesforce-connected-application.
Solnet partners up with Salesforce for digital transformation
Tue, 16th May 2017
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Solnet has signed on as a Salesforce consulting partner, as it ‘actively explores’ partnerships and technologies to help further customers’ DX.
CloudSense & NTT DATA partner to help CSPs tackle digital challenges
Mon, 15th May 2017
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Together, the companies will work on NTT Data’s Digital Telco Lab with the aim of developing digital solutions for Communication Services Providers.
Salesforce named a leader in application platforms as a service - Gartner
Mon, 8th May 2017
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paas
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Strong ecosystem, market presence, innovation and customer satisfaction named as their strengths as an hpaPaaS.
Salesforce gives its app-development partner programme a facelift
Wed, 3rd May 2017
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The new and improved Salesforce AppExchange partner programme features a new business model, a new onboarding experience, and new technology tools.
Japan: Salesforce gets bigger with opening of second data center
Wed, 19th Apr 2017
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Salesforce expands its footprint in Japan with a new data centre in Kobe, enhancing its services following significant growth in the Asia-Pacific region.
Salesforce to play 'key role' in Vocus' new Aussie strategy
Fri, 31st Mar 2017
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cx
Salesforce and Vocus sign multi-million-dollar deal to enhance customer experience for Australia's telecom sector.