Salesforce stories - Page 13
Slack launches new task management tool named lists for users
Tue, 11th Jun 2024
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devops
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martech
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apm
Slack has unveiled lists, a new project and task management tool for its paid customers, aimed at centralising and streamlining team workflows.
Salesforce Misses Analysts' Revenue Forecasts for Q1 Fiscal 2025
Sat, 8th Jun 2024
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crm
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martech
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cdp
Salesforce posted an 11% rise in Q1 FY25 revenue to USD $9.13 billion but missed analysts' forecasts. Strong cash flow and margins highlight financial gains.
Adaptive Shield expands SSPM platform for complex data security
Thu, 30th May 2024
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martech
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cdp
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cybersecurity
Tel Aviv-based Adaptive Shield announces major expansion of its SSPM platform, tackling complex permissions and data sharing to enhance SaaS security postures.
Salesforce enhances Service Cloud for unified customer care
Fri, 24th May 2024
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martech
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personalisation
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cdp
Salesforce enhances Service Cloud with new features to unify data across digital channels, providing a seamless, personalised customer experience through their Einstein 1 Platform.
IBM & Salesforce announce strategic AI partnership
Fri, 24th May 2024
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crm
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martech
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risk & compliance
IBM and Salesforce expand their partnership to merge IBM's watsonx AI with Salesforce's Einstein 1, aiming to revolutionise AI and data integration for businesses.
Salesforce enhances Einstein Copilot AI for marketers & merchants
Fri, 24th May 2024
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crm
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cx
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martech
Salesforce has unveiled new Einstein Copilot features aimed at marketers and merchants, enhancing AI-driven customer interaction and business efficiency.
Salesforce unveils new tools to enhance Commerce Cloud platform
Fri, 24th May 2024
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martech
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commerce systems
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personalisation
Salesforce unveils new Commerce Cloud innovations to streamline B2B and B2C operations, promising seamless and personalised shopping experiences across all channels.
IBM unveils major Watson, AI & open source innovations
Thu, 23rd May 2024
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firewalls
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hyperscale
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public cloud
At IBM's annual THINK conference, major updates to the watsonx platform were announced, including new open-source AI models, tools, and data capabilities, set to redefine enterprise AI.
Keepit earns third consecutive Customer Top Rated Award
Thu, 16th May 2024
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dr
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cx
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martech
Keepit wins its third consecutive Customer Top Rated Award from TrustRadius for excellence in SaaS Backup, Data Loss Prevention, Disaster Recovery, and Enterprise Backup.
Salesforce partners with NTT DATA to optimise applications
Thu, 16th May 2024
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crm
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martech
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partner programmes
Salesforce has enlisted NTT DATA to streamline its applications, boosting their two-decade partnership and aiming to enhance managed services across multiple Salesforce platforms.
The remote desktop tools most targeted by attackers in the last year
Thu, 2nd May 2024
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malware
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virtualisation
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uc
Virtual Network Computing (VNC) was the most targeted remote desktop tool in the past year, clouds over a new Barracuda data report.
Hyland pioneers AI updates for increased efficiency & automation
Fri, 26th Apr 2024
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edutech
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ecm
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martech
Hyland, global content solutions leader, introduces Hyland Experience Automate (Hx Automate), a pioneering service from its next-gen Hyland Experience (Hx) platform, aiming to revolutionise AI application in business management.
Raphael Bres returns to Tradeshift, set to harness AI in fintech
Thu, 4th Apr 2024
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martech
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cdp
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microsoft
Raphael Bres is set to harness AI to revolutionise Tradeshift's finance function after he rejoins the B2B eCommerce, fintech platform, amid company restructuring and growth.
Salesforce launches Pro Suite AI software for SMEs in market
Thu, 4th Apr 2024
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crm
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martech
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cdp
Salesforce introduces Pro Suite, an AI-integrated CRM application, aimed at aiding SMEs generate leads and solidify customer relationships.
Salesforce introduces Einstein 1 Studio for easy AI integration in CRM
Tue, 12th Mar 2024
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crm
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martech
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cdp
Salesforce debuts Einstein 1 Studio, a suite of low-code tools enabling the integration of generative AI into CRM applications, responding to a rising demand and IT teams' struggle with AI implementation.
Mike Stawchansky joins Finastra as Chief Innovation Officer
Thu, 7th Mar 2024
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martech
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cdp
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salesforce
Finastra appoints Mike Stawchansky, an expert with over 25 years in the tech sector, as Senior VP and Chief Technology Innovation Officer to boost customer technology and Gen AI innovation.
Yellow.ai unveils Email Automation feature for streamlined support
Mon, 4th Mar 2024
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cx
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martech
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cdp
Yellow.ai launches an AI-powered Email Automation feature, revolutionising customer service with real-time responses, increased efficiency, and reducing operational costs by 60%.
Silver SAML, a new cyber threat, uncovered by Semperis researchers
Fri, 1st Mar 2024
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martech
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breach prevention
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cdp
Semperis researchers have identified a potential new threat called Silver SAML that exploits SAML to attack from cloud identity providers such as Entra ID, potentially endangering applications like Salesforce or ServiceNow.
Salesforce introduces Einstein Copilot, a customisable AI assistant
Wed, 28th Feb 2024
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crm
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data analytics
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martech
Salesforce unveils public beta for Einstein Copilot, a customisable AI assistant set to revolutionise customer relationship management by utilising company-specific data securely.
Rimini Street launches Rimini Custom to optimise business operations
Wed, 28th Feb 2024
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data analytics
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martech
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cdp
Rimini Street unveils Rimini Custom, a client-driven service aiming to extend the lifespan and increase the value of existing software, while simplifying the integration of new applications.