Salesforce stories
Finance teams can now cut manual close and approval work as Rillet links its ERP to more than 8,000 apps on Zapier.
Security teams can now build custom AI agents in Falcon as CrowdStrike opens its platform to partners including Accenture, AWS and OpenAI.
Security teams are being given earlier warning of employee-built AI agents that could expose data, credentials and internal systems.
Businesses can now build governed AI assistants and use 12 pre-built planning apps across finance, supply chain and workforce management.
BeyondTrust warns a surge of unsupervised AI agents is creating a hidden “shadow workforce” with admin-level access inside enterprises.
Gainsight names new finance, go-to-market and Marketing Chiefs as it gears up for AI-driven growth in customer success software.
CrowdStrike beefs up Falcon with new AI security controls and links its Next-Gen SIEM to Microsoft Defender to tame sprawling AI estates.
Entro launches AGA to map, monitor and control AI agents in enterprises, tackling shadow AI and non-human identity risks at scale.
Bonfy launches ACS 2.0, a cross-channel data security platform to monitor and control how AI agents access, process and share content.
ThoughtSpot rolls out Spotter for Industries, AI analytics agents tuned to sector rules to close the “context gap” in enterprise decisions.
Qualtrics unveils AI-driven CX upgrades to unify feedback, automate text analysis and deploy agents that resolve customer issues in real time.
Qualtrics launches AI-powered customer experience tools to unify feedback, automate analysis and fix service issues before they escalate.
Informatica widens Microsoft Fabric integration with Open Mirroring support and unveils a Swiss Azure pod for localised EU data control.
Kore.ai has launched an Agent Management Platform to give enterprises a unified control layer over fast-growing, fragmented AI agent estates.
As AI floods marketing channels with competent content, CMOs are racing to quantify trust as their scarcest and most valuable asset.
Workday launches Sana, a conversational AI hub to search, act and automate workflows across its HR, finance tools and third-party apps.
The platform aims to help sales teams cut tools and improve targeting by combining account, contact and intent data with AI agents.
Salesforce bakes Agentforce AI agents into SME CRM suites, promising faster sales, service and marketing work from a single platform.
Australia's P&N Group has adopted Genesys-Salesforce CX Cloud to unify P&N Bank and BCU Bank contact centres and cut admin for staff.
Clevertouch launches lovemartech Academy, blending expert-led martech training, research and community to tackle complex tech stacks.
