Customer service stories - Page 10

West Perth-based IT firm, Ever Nimble, has taken home the Managed Service Provider of the Year award at the Kaseya DattoCon event in Sydney.

dLocal and eSky Group enhance partnership to provide advanced payment solutions in Latin America and Africa's vibrant markets.

ToolTime has released its cloud-based job management software for UK tradespeople, aiming to streamline operations and save up to 30% working time.

Amid rising demand for SAP security solutions, SecurityBridge significantly augments its North American support teams.

Alibaba Cloud has launched Tongyi Qianwen 2.0, an advanced AI model, alongside industry-specific versions at the Apsara Conference. .

Sage has appointed Tom Gough as the new Country Manager for Australia and New Zealand (ANZ) to boost growth in the region.

Melbourne-based pioneer Vudoo has appointed Peter Manten as its new Managing Director for Australia and Asia Pacific.

TeamViewer's Tensor is now integrated with SAP Service Cloud, improving customer service efficiency and data security.

TeamViewer partners with t' order to digitalise South Korea's hospitality sector, offering first-of-its-kind remote support.

In a major move for logistics, Suttons International and LogChain join forces to advance digitisation and sustainability.

The yearly New Zealand Business Partner Gala Awards celebrate the achievements of the company's top partners across the region.

NTT Ltd's 2023 Global Employee Experience Trends Report shows 84% of ANZ businesses say hybrid working has boosted their bottom line.

Former Hitachi Vantara executive Mark Ablett has been appointed as Senior VP for Proofpoint in the Asia Pacific and Japan region.

Paymentology lauded as a technology leader in the 2023 SPARK Matrix for Card Management System by Quadrant Knowledge Solutions.

Dreame Technology launches L20 Ultra, a compact high-efficiency cleaning machine, set to redefine household cleaning.

Konica Minolta Australia launches the Insight Hub, a platform aimed at improving managed IT services and augmenting customer experiences.

Judd joins after serving as CFO of Tourism Holdings, while Purchase has managed key accounts within One NZ's Enterprise division.

Catalyst Performance Agronomy leverages SugarCRM's advanced sales automation software, Sugar Sell Premier, for boosted business operations.

The voice analytics market is set to soar to $9.33bn by 2030, fuelled by growing use of voice recognition tech.

Lightware Visual Engineering reveals two new USB-C extender Active Optical Cables, promising enhanced AV flexibility.